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Rated 4.0 out of 5 by 295 reviewers.
Rated 5.0 out of 5.0 by Good stay The hotel provided all I required and more, peefectly located for the city centre 16 December 2014
Rated 5.0 out of 5.0 by Brilliant Experience From entering the hotel and greeted with "can we help" started my wonderful experience with bright smiles by the young attendant who was very keen on making my stay a memorable one. 16 December 2014
Rated 4.0 out of 5.0 by Fine but where is my paper? At check in, no queue ahead or behind me, as an IHG Gold, I was asked if I would like a paper, I replayed yes, advised which and was advised it would be outside my door from abound 06:30. Well in the morning there was no paper, at reception they checked and no note had been made of it, apologies. It's a simple thing to get right, disappointing. Overall, no other complaint. Hotel well place in the town, lots of places to go out and eat should you choose to ventured outside the hotel. 15 December 2014
Rated 5.0 out of 5.0 by Really nice large rooms. Very friendly staff I love the Holiday Inn at Harrogate the staff are among the friendliest hotel staff I have ever come across. 14 December 2014
Rated 3.0 out of 5.0 by we regret to have chosen this hotel - our room was freezing cold!!- we have been in this hotel for the Inn Travel fair. The congress Center was ok; the hotel staff was friendly, especially the front desk who pationatelly had to open the door from Garage to Elevator all time while unloading our exhipiton stuff. breakfast offer and staff was ok. the room Windows are bringing all the cold from outside, see Pictures below, and we had to wear lots of cloths in bed, as the heating did not cope with this Situation (we have been on the 11th floor). The view into landscape was fantastic, when the window was "for free and not foged in from inside"!!. the way we drapped the window and freed the heating was found out by another congress attendee. So like this - see Picture - 2nd night was better --> as a hint for all those who are unwillingly booked into this hotel in winter!- 12 December 2014
Rated 4.0 out of 5.0 by Good choice in a lovely town Very comfortable executive room on a high floor with views. Paid for a king bed but only a double. Also paid for the celebration package as it was my wif'e's birthday. Nice bottle of champagne and fruit bowl but no bathrobes. Did not really spoil the stay but paid for things we did not receive. Informed reception on checkout and they waived the parking charge which was a gesture at least. Would have appreciated an email of apology from the manager. 12 December 2014
Rated 5.0 out of 5.0 by Good hotel for shopping in Harrogate An excellent hotel for basing your shopping in Harrogate or York. 5 minute walk to shops and under ten to Train station. The staff here were excellent and welcoming. Breakfast and evening meals both very good standard. Plenty of car parking under the hotel. Will stay here again no problem 10 December 2014
Rated 1.0 out of 5.0 by Good location but very dirty Great location and parking close to the hotel but the bathroom was very dirty, there were hairs on the bathroom floor, in the bath and there was at least an inch of mould growing in the ventilation system, Considering we were in the executive suite I was very disappointed. The room was dated as well. 09 December 2014
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