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Rated 4.0 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by Bar and TV The bar only had 3 types of beer, Lager,Guiness, Local Bitter. i would like to see more that just those 3 especially as local regions have several types of bitter. The Television in the rooms did not have any sports channels on the and also the BAR did not have any either would like to see at least 1 sports channel in the rooms 12 August 2014
Rated 4.0 out of 5.0 by Nice enough hotel This hotel is fine - we had an Executive Room so it was a good size with a big bed. No air-con though and so was too hot. Also, the fridge was illuminated and up on a shelf so we had to cover it with a towel at night to ensure the room was dark. The breakfast was average, I've had better and worse. The decor of the entire hotel is very outdated and it really needs modernising. The staff were all excellent. 12 August 2014
Rated 5.0 out of 5.0 by Excellent experience in all departments. Excellent staff on check in, fast and efficient. Excellent food, best steak yet in the UK! Good room and comfortable bed. Clean bathroom with excellent toiletries. Easy parking. Close to the centre of town and generally quiet throughout the hotel. Only downside is the room did not have an air conditioner. We will return to this hotel when next in the area. 10 August 2014
Rated 5.0 out of 5.0 by A great stay in Harrogate We visited to meet family. This happened to be at the same time as the Tour de France hit town. The hotel was very busy but the standard of service was excellent - smooth and considerate. The mix of business and leisure services served us well. The Bar menu is good and offers a more agreeable and active environment for Dinner than the restaurant. Parking is easy and the location is central. The Fitness Room is small but well equipped. We were disappointed to find that the swimming pool is not integral to the hotel but is located a 15 minutes' walk away. 06 August 2014
Rated 4.0 out of 5.0 by More attention to detail on cleanliness Woman's hair still in plug hole of bath, grime and dirty in bath tub .water stains on mirror, salad cream was out of date in sauce tray when ordering room service. All basic attention to detail. 04 August 2014
Rated 1.0 out of 5.0 by Shocker! Unfortunately hotel had no power all day so no lights, no air con on a very hot day, no drinks, no facility to shower. no TV etc! Was asked when I checked out if I enjoyed my stay! Asked about a refund but not forthcoming - very disappointing all round. Problems do occur and understand that but to still make the full charges really is poor in these circumstances in my opinion! 29 July 2014
Rated 3.0 out of 5.0 by Good Service Staff were friendly and helpful but hotel looked tired and due for a makeover. Room was baking hot despite the provision of a fan. Free WiFi is really an essential in business hotels these days. Would rather do without the free toiletries which are never much to write home about in chain hotels and only needed if you have forgotten your own 22 July 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel was excellent for getting to the international centre. The staff were very friendly and the breakfast was great. Would certainly recommend to anyone. 21 July 2014
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