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Rated 4.0 out of 5 by 246 reviewers.
Rated 5.0 out of 5.0 by Great bed , but choose a pillow! Overall a great stay, Good quite room on fourth floor, Good food at breakfast, busy around 8:30 Sunday. Would not hesitate to stay here again , easy access to town area and restaurants. 15 October 2014
Rated 4.0 out of 5.0 by Little niggles !!! Overall the hotel is of a good standard, but the public areas (i.e. lounge and bar) were cold and unwelcoming (both during the day and the evening). Being an IHG rewards member on arrival I was offered additional points or a "free drink" at the bar. It appears that the free drink was for one small glass of wine for the room. A little mean if there are two of you in the room. Come on Harrogate, recent stays at other Holiday Inn's have included a free drink per person !!! I know this is a busy hotel but returning to the room at 3.15 in the afternoon I also discovered that the room had not been serviced. A call to reception resolved the issue, but surely the room should have been done before then. 15 October 2014
Rated 5.0 out of 5.0 by Business Trip Excellent stay clean room excellent food bar lounge nice and relaxing friendly staff good location to town - 5 min walk car park clean and easy to enter and exit Lauren on front desk was excellent, friendly and professional! 10 October 2014
Rated 4.0 out of 5.0 by excellent staff Staff were very obliging, friendly and always willing to go above and beyond they're duties. 09 October 2014
Rated 4.0 out of 5.0 by Excellent central location for theatre, restaurants, shopping and sightseeing - therefore plenty to see and do. We had a very comfortable one night stay but would have liked more time to have enjoyed it all. 09 October 2014
Rated 4.0 out of 5.0 Nice room with a view Staff were excellent and a huge thanks to Kathy in the reservations department for ensuring the allocation of rooms for a wedding party went without a hitch. There is only one thing I would like to comment on and that is the room temperature which you cannot individually control, so I found the room quite hot, no problem opening the windows but because of the heavy curtains fresh air was not getting through. Overall a very good experience and would recommend to friends and family. Mark - Wedding party 09 October 2014
Rated 5.0 out of 5.0 by Excellent service We have stayed here many times we normally come down to see the hollies every year. The rooms were spotless and breakfasts are really good. Staff friendly and service was excellent. Highly recommended will be back. 09 October 2014
Rated 1.0 out of 5.0 by Terrible experience! I left my mobile on the bedside cabinet and when I rang reception claimed it wasn't there! My boss rang to lodge a complaint about security and it funnily turned up, it doesn't give me much faith in the staff and I won't stay again! 07 October 2014
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