Rated 4.0 out of 5 by 132
Rated 5.0 out of 5.0 by Ann20 Great view. Nice room.
Friendly and helpful on reception.
Good room service - very good food
Comfortable, modern, clean room.
03 December 2013
Rated 4.0 out of 5.0 by bullybully very helpfull staff
the room was clean and comfortable, the staff were very friendly, and generally our stay was a very pleasent, the location of the hotel was excellent in relation to the shopping centre.
i would certainly re book this hotel if i received a similar promotion offer.
28 November 2013
Rated 4.0 out of 5.0 by Smilerdi A pleasant experience
Enjoyed an overnight stay here in November.
Whilst the room was quite dark, it was the standing lamp that didn't work. The reception staff were incredibly helpful and within five minutes came to the room to try and fix it, unable to fix the light, they instantly brought a standard lamp borrowed from the dining room! I found then very resourceful and responsive.
The only negative was that there Was no on site pool, it's 10 minutes away,
27 November 2013
Rated 3.0 out of 5.0 by Silverfire Convenient for Harrogate International Centre
The booking information held at reception did not include the breakfast and dinner booking I had made by email with the Assistant Revenue Manager but luckily I had the email on my phone and the helpful receptionist quickly added the details.
I did not find the bed comfortable, It was as if it rose to a hump in the middle - perhaps to combat the normal sinking due to body weight - but the room was clean and comfortable and the towels were exceptionally thick and luxurious.
26 November 2013
Rated 2.0 out of 5.0 by munawer comfortable bed
Everytime somebody closes the door next room, youcan hear it...was woken up twice by this...for the charges charged wouldnt hav stayed if it wasnt for the convenikence of the conf. Centre! Also after booking when uou ring the call terminated in egypt where the girl hsd no idea about my booking!
25 November 2013
Rated 3.0 out of 5.0 by sooty19 clean and comfortable room
mix up on booking thought I was on winter deal. not best deal available.at reception booked dinner for two nights. told on second night could not use restaurant private function but could use bar. not acceptable.had to go out side into town.on departure at reception was going to be charged. for two breakfasts and dinner.as I thought I was on winter deal money already paid at booking. will be checking bank account.
21 November 2013
Rated 4.0 out of 5.0 by MHH1 Check in
Great check and recognised as a Platinum member and facilitated and early check in for me which was excellent.
My only disappointment with this hotel is that the Laundry service is not good and twice now I have ended going back to the hotel at the end of the day to find that my laundry was still sitting on reception unwashed or ironed. This is not good when one is travelling and minimising on what one takes. The hotel did offer to wash themselves but not the same as outside services.
Please sort your laundry as this I believe will loose you trade
19 November 2013
Rated 3.0 out of 5.0 by David2501 An Ok hotel
The hotel is OK but this time I picked up a stomach bug in the early morning..... all I had was room service (take it as bad luck) as stay often
05 November 2013