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Rated 4.3 out of 5 by 905 reviewers.
Rated 5.0 out of 5.0 by Gatwick Airport stopover Excellent Holiday Inn for a stopover before catching flight next morning. Would recommend this as ideal for before/after long haul flight as only a few minutes to transfer by shuttle to/from Gatwick Airport. Staff at check-in were very helpful May 22, 2015
Rated 4.0 out of 5.0 by Good for pre or post flight night A convenient and value for money hotel for those using Gatwick Airport. Check in is usually quick and efficient especially if an IHG memebr and the desk staff are very helpful. Park stay and go facility is easy and convenient which combined with a regular shuttle to the terminals afffords a less stressful experience than can be met at such times. The rooms are functional, clean and quiet and for those not wishing to restauant dine the menu in the bar gives sufficient choice for a meal before retiring. I often use the Holiday Inns at Gatwick and Heathrow for the pre/post air travel night necessity and have always found them good value and comfortable stays. May 22, 2015
Rated 2.0 out of 5.0 by Disappionting The welcome at check in was exemplary as usual. However the experience with the malfunctioning door keys which enforced a longish walk to and from the room on 4 occasions (because the lifts were out of order too!!) before the problem was solved with a room change, was not up to standard. Each time I returned with the door keys I felt the counter service was perfunctory, off hand, and had the feeling that I was just a nuisance. I had to suggest the room change - that should have been offered to me much earlier. I had endured a 4 hour drive to the hotel from home and was not best pleased with all the inconvenience. It transpired that the door lock itself was at fault. It just took to long for the staff to believe me that it was not a case of simply "revalidating" the keys. I do travel from Gatwick airport several times per year but this experience will not encourage me to stay at this particular unit again.. May 22, 2015
Rated 5.0 out of 5.0 by Comfortable and friendly stay with good food Stayed for one night with parking for 5 nights. Comfortable room, good selection of movies to watch on the TV and excellent room service dining. May 21, 2015
Rated 5.0 out of 5.0 Over night stay car parking Stay was better than any other hotel used in the past for access to gatwick airport. Parking charges for 8 days with one night stay with transfer to airport 5* May 21, 2015
Rated 5.0 out of 5.0 by Great Stay - Parking was ideal Great stay the night before we flew from gatwick airport. We paid a family and friends rate and had parking included in the rate. It was very reasonable for a nights stay and parking. We ate in the restaurant and the food was lovely, breakfast was also great. Looking forward to coming back next time. May 20, 2015
Rated 4.0 out of 5.0 by A warm welcome The stay in the hotel wasn't plannedbut was a nice surprise. Really to underline the kindness of the hotelcrew May 19, 2015
Rated 5.0 out of 5.0 by Al round service From arrival at the reception to departing we felt the whole level of service was excellent.We had the added bonus of having our room upgraded which was a pleasant surprise. Easy to get to and parking on site is very efficient. We always use Holiday Inn for park and go package,excellent value money. No question we'll be back!!! May 19, 2015
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