Rated 4.3 out of 5 by 172
Rated 4.0 out of 5.0 by trjohnson Great staff, adequate hotel
The staff service exceeded our expectations. The hotel was adequate. Would use again.
February 4, 2016
Rated 5.0 out of 5.0 by Mike05LJ Great Service
Arrived several hours early and were greeted by friendly staff and allowed early check-in.
Facilities were very clean and comfortable.
Wife and I had drinks in the Bistro and enjoyed the relax atmosphere.
All of the staff were very friendly and made you feel welcome.
February 3, 2016
Rated 1.0 out of 5.0 Not a good stay
I didn't have a good stay. I had issues with the days I could lodge. I would have thought to get preference
but didn't. In addition no accomdations were attempted to assist me in my situation.
January 31, 2016
Rated 3.0 out of 5.0 by CBMCPO Good Night's Sleep and Comfortable Rooms
The bathroom is a matchbox and the door is always in the way. The sink area is opposite the bathroom and cramped. The rest of the room is spacious. I didn't like being on the 5th floor at the end of the hall. I had asked for a room close to the elevator. The room and bathroom were spotless. I found the staff to be the best part of this hotel. The waitress in the restaurant is a pearl. I was disappointed with the complimentary breakfast. I assume this is for priority club members only. My only option was a fried breakfast or else buy something else at 1/2 price. The waitress did her best to accommodate me.
January 18, 2016
Rated 5.0 out of 5.0 by Blondyy A good night's sleep!
I found the Palmdale-Lancaster Holiday Inn a comfortable lodging. Most importantly, every staff member was friendly and helpful, from the front desk to the dining room. Everyone who worked in the hotel was so accomodating. My room was clean, bright, and comfortable, as you would expect a hotel room to be. In fact, I expected nothing less from an IHG property.
January 11, 2016
Rated 4.0 out of 5.0 by Dukerez Stay at Holiday Inn
Great value and I enjoyed my stay at Holiday Inn
January 9, 2016
Rated 5.0 out of 5.0 by Armando410 Great staff
Nice place and excellent staff and good location next to freeway
January 6, 2016
Rated 1.0 out of 5.0 by latchdogg79 Do not get breakfast here!
My wife and I checked in with 4 kids late. The staff was very nice. it was the holiday. I got the breakfast there for my family. I was in town to work, and hopefully spend time with my family for the holiday. I had to leave at 0500 the next day for work.. When my wife got our 4 kids out of bed and dresses down stairs for breakfast it was 0845. The restaurant staff told her that breakfast was over at 0845. she asked the front desk what time breakfast was over, she was told 0900. The hotel staff told the restaurant staff to kindly make breakfast for my family. What happened next was un expected. The waitress went in the rear with the chef and was very angry about making food for my family for some reason. The chef seem to be in agreement and seem somewhat unhappy as well. They were nice enough to my wife to speak Spanish loudly. They weren't aware that my wife was very fluent in Spanish. our 2 older kids are also fluent in Spanish. I wish I was there with my Family, I would have stopped them from eating the food. I am sure it may have been inedible. my family did not eat there the following day. because another confrontation would not have been best. I requested that both employees be advised to not speak bad about the customers because it is rude. and if they are angry about making food they should not make food. We are disappointed. I am sure I will no longer be staying there. I do like the holiday inn brand.
January 4, 2016