Rated 3.5 out of 5 by 356
Rated 5.0 out of 5.0 by dunie928 Great staff
The staff was polite, generous with help, smiled, and worked quickly to rectify problems.
May 22, 2015
Rated 5.0 out of 5.0 by 72 Roy New and clean
Just remolded and it look up to date with new furnishings. Staff was helpful and the new towels were so soft.
May 21, 2015
Rated 5.0 out of 5.0 by Rock Hound 1 Good stay
Shuttle should be made available every day.
Shuttle to airport would be excellent.]
Overall great time.
May 20, 2015
Rated 5.0 out of 5.0 by DIG_IT Great Overnighter
Seamless reservations. Check in was quick and easy. Room was refreshing and comfortable. Restaurant was great. Business office was perfect. This is a nice place to stay for business or leisure. I saw many families at the pool having a great time and the Priority Club gathering had yummy food and a good selection of beverages.
May 20, 2015
Rated 4.0 out of 5.0 by Mari65 Friendly staff
We always book at this hotel because the staff is very friendly. Price is great for location, being close to Market Square and Riverwalk. We noticed hotel going under some remodeling. Hope next time we go it's finished
May 19, 2015
Rated 5.0 out of 5.0 by Joseph Aksamit Jr Billing
I got a final bill that was correct. But when my account came up to be paid, I was booked for an extra day. It is in protest and I am sure it will be corrected. It is with American Express.
May 19, 2015
Rated 5.0 out of 5.0 by Ironmage Bad Breakfast Manager
AS a traveler one should beware that the breakfast manager is a tyrant who abuses his staff. If anybody ever deserved to be fired for their behavior, it would be him. Otherwise the hotel is great. Just that nasty man at the breakfast area makes the stay unsavory.
May 18, 2015
Rated 4.0 out of 5.0 by JamEnglishQueen Excellent customer service, visit after remodelingth
We had some discrepancies with our check in. However, the customer service was excellent, and most of our issues were resolved. We were not advised that the hotel was being remodeled. So, access to the 4th floor was problematic. Nonetheless, stair versus elevator was not too bad. The food service personnel were very courteous, but the food was horrible. The pancakes were under cooked, the fruit was not fresh, and though the muffins and bread were covered there were bugs flying in the storage container. Additionally, I asked for hot water for tea, and when I poured the water, I did not see any steam, as I proceeded to place my hand over the cup, I spotted a dead bug in the water.
May 14, 2015