Rated 3.8 out of 5 by 542
Rated 4.0 out of 5.0 by opoeoaorolo Need to provide free breakfast for Platinum and Spire members
Hilt0n has free breakfast for gold members... why doesn't IHG?
November 27, 2015
Rated 5.0 out of 5.0 by Grandma & Grandpa Beautiful Accomodations
I remember this hotel all the way back to its Le Baron days. It has been wonderfully updated and is very modern and inviting. The front desk person, Juan, was marvelous. Highly recommend this hotel.
November 26, 2015
Rated 5.0 out of 5.0 by can't deal with this any Over all great service
Personnel are very professional , just great ! Will be coming back again after this great stay, will recommend to friends. We traveled over 200 miles to stay at this Holiday Inn, we usually stay at a Holiday Inn Express.
November 25, 2015
Rated 4.0 out of 5.0 by travel 123 stay
The Hotel staff was friendly and the rooms were clean. The internet worked quite well. My only issue is with the area. It is quite run down and the exterior of the hotel did not feel safe
November 25, 2015
Rated 1.0 out of 5.0 by WilliamIHG Travin "N" Doesn't Respond to Guest's Concerns
Numerous weeks ago, I submitted an issue regarding my recent stay at the IHG San Jose property. You were the night manager who refused to resolve (to my satisfaction) the issue that arose when my wife, my son and myself checked in and were presented with only two breakfast coupons. Needless to say, you were very polite but totally arrogant strutting around with your hands behind your back speaking to us in a condescending tone. I tried to engage you in resolving the issue by presenting our family with three breakfast coupons. However, you refused stating “It is due to policy”. Is it your policy or the IHG policy to totally infuriate a paying guest who has the option to select another hotel chain for their next stay? Yes Travis, you saved IHG one breakfast, but loss one future guest. All of this over one breakfast. Really Travis..... Yes, in the morning, we ate elsewhere.
November 24, 2015
Rated 4.0 out of 5.0 by sean1102 浴室用水
November 19, 2015
Rated 1.0 out of 5.0 by Elmanorma Poor
Breakfast is disgusting for a $38 for 2 people Coffee And Toast!!!!! Couldn't get more....poor quality food.
Moldy Unclean Bathrooms very dated for the pricing and fees
More than Ample parking for the Pricey Charge.
November 18, 2015