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房客評論

每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。

評論
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1106 reviews
91%
Recommend This Property

Ratings Breakdown

1106reviews

  • 5 Stars
    702
  • 4 Stars
    270
  • 3 Stars
    67
  • 2 Stars
    43
  • 1 Stars
    24

Bad Experience

By

December 09, 2019

club

We stayed here because this was a preferred hotel through Norwegian Cruise Line for a cruise we went on departing from Venice. While the front desk staff was overall nice, they were not helpful and could not communicate well enough in English to have a productive conversation.

We had a major problem with our hotel room bathroom (room #: 6). The bathroom was unlivable and disgusting. It looked like there was a partial demolition. The walls in the shower were rusting and falling apart and there was black mold all over. The shower head was all corroded and had black mold on it where the water comes out. We literally slept in our clothes on top of the bed because we couldn't use the bathroom and didn't think the room was very clean either. Thankfully, we were getting on the ship the next day and all we did was brush our teeth in the morning. We went to the front desk to see if they could fix the problem that night when we checked in, but they said the hotel was fully booked and they could not move us to another room. Totally unacceptable and truly ruined our experience. We couldn't wait to leave.

NCL should not have this hotel as a preferred stay as part of a cruise package. Overall, the hotel is dumpy, worn down, like a throwback to the 80's, and I would only give it 1 star. It's not accommodating to the guests. Although there is a train stop by the hotel to get to the Venice island, it was also a hassle to take because it took like 30min to get there and back.

I would never recommend this hotel. Aside from our specific nightmare, the hotel itself is very sub-par for anyone's standards.

I also contacted our travel agent to follow through with Norwegian Cruise Lines on their end. There is no way this should be a recommended preferred hotel through the cruise line.

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Friendly Hotel with easy access to trains

By

December 09, 2019

club

We stayed in this hotel prior to and post our cruise and would not hesitate to recommend it. I think we were even upgraded to a club room on our second stay. The hotel is amazing with very good breakfast, spacious clean rooms and great staff. The train to The Grand Canal is only a couple of minutes walk from the hotel. We will definitely be staying here again.

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Una garanzia

By

December 02, 2019

La posizione è ottima sia per lavoro che per visitare Venezia. Camere pulite e silenziose, hall ampia e accogliente, posizione tranquilla e sicura, ristorante ok.

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El personal del hotel un 10

By

December 02, 2019

club

Salimos súper contentos todo el personal muy atentos y nos ayudaron muchísimo en la recepción con nuestros problemas de vuelo con easyJet y el personal del restaurante de 10.
Gracias a todos.

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Great service.

By

December 01, 2019

The shuttle of hotel pick me up in airport and check in quickly.

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Benötigt eine Renovierung

By

November 30, 2019

platinumelite

In die Jahre gekommenes Hotel, ich war nur auf der Durchreise, daher diese Wahl.
Service war gut bis sehr gut, aber das Hotel ist vom Ambiente total veraltet und braucht dringend eine Renovierung

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Jewel hotel by the airport

By

November 30, 2019

platinumelite

Excellant hotel, wonderful staff, rooms, entire property. Dinner was delicious and loved the bed and great big tub in the bath. The shuttle was patient and efficient, and directed us exactly where we needed to go.

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Hidden Jewel

By

November 24, 2019

club

Hidden Jewel Close to VCE and city by train air and water taxi.

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Piacevole soggiorno business a Quarto D'Altino

By

November 23, 2019

club

Prima volta in questo Hotel per motivi professionali. Tutto ok. Ottima la cena.

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Una notte al Crowne Plaza Venice East.

By

November 22, 2019

platinumelite

La struttura è moderna e gradevole, in generale la definirei ottima, il personale è sempre cordialissimo, le camere grandi, spaziose e stilisticamente ben arredate, la sua vicinanza alla stazione (50/100Mt) di Quarto d'Altino, la rende perfetta per visitare Venezia scendendo direttamente nel cuore della città lagunare.
Piccoli peccati manutentivi un po fastidiosi potrebbero vanificare alla Bondi questa struttura.

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Excellent hotel

By

November 21, 2019

club

The staff were fantastic and it's a nice hotel close to the train station.

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Great Property

By

November 18, 2019

club

Great service,
Quiet room,
Clean room,
Comfortable bed and pillows, and
Great shuttle service to the airport

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