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87%
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전반적 평가

4.3

기반: 1697 이용후기
87%
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Ratings Breakdown

1697이용후기

  • 5 스타
    1084
  • 4 스타
    297
  • 3 스타
    146
  • 2 스타
    91
  • 1 스타
    79

Not good

By

2월 22, 2020

club

This place is very dated and a little dingy. But that's not the real problem. The staff and their attitude is the real problem - they simply just don't care and default back to reciting 'policy' versus trying to find a way to accommodate. I don't like giving negative reviews like this because our kids (11, 7, 5, 1) had a good time at the water park...but that was much more about how my wife and I treated them than this place. Our strong recommendation is to stay away.

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Wonderful week stay

By

2월 21, 2020

Staff very friendly.. Room clean and comfortable. Intercoastal view amazing. Heated pool could be warmer. Would definitely stay again.

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Nice location but outdated and not maintained

By

2월 21, 2020

platinumelite

We were pleased with the easy access to the beach and free parking, but the hotel property itself left a lot to be desired. The property is very outdated and our room was not well maintained or clean. The IHG site also shows pictures of the waterpark and mini-golf, but be aware both of these are extra charges. The waterpark closed by 5pm so we werent able to do that, but the mini-golf was not worth the money and was also poorly maintained.

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This Hotel Stinks

By

2월 20, 2020

I can’t believe that they treated a customers like me who stays at this hotel 1-2 times per month like they did. I spent around 45 nights at this hotel in the last year at around per night and then they wouldn’t give me the room I prepaid for, would only give me a smaller room for the larger room price, and told me to take it or go elsewhere. When I checked out they tried to tell me that I had reserved the smaller room unless I could prove that I reserved a Studio room. When I proved to them that I had, I was told that there was nothing they would do about a refund . Don’t stay here!!!

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Great place to stay

By

2월 19, 2020

club

Had a very enjoyable stay, amenities were great, short walk for beach access, local restaurants and shops. If staying longer than two weeks, be sure to ask about extended stay rates.

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Great get away hotel

By

2월 17, 2020

The room, the staff, the grounds, restaurant, and rental options are all fantastic. Highly recommend this hotel for a nice relaxing get away.

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Great location

By

2월 16, 2020

club

The hotel is conviently located to the beach and many restuarants. It is clean and quiet. Garage parking is somewhat limited.

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Quite and comfortable beds

By

2월 15, 2020

club

Great place to stay. Close to the beach and restaurants, Has a great bar and grill and shop for your necessities.

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Good hotel but needs more attention to state of room

By

2월 15, 2020

club

Overall we had a good time in the hotel but initially there were serious problems with the room. the bath had a detached anti slip cover which was black and grey with mould. On pointing this out to staff an engineer attempted to fix it but spilt the cleanser and adhesive outside of the area thereby removing the enamel!. When we came to use the in-room heated hob rings we found they were not even connected to the electrical supply!! This happened over the first 48 hrs of our stay.
When raised with reception staff they moved us to another room and thereafter all was good.
The day and night staff on reception were excellent throughout. Particularly Teresa and Jenna

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Great Property

By

2월 15, 2020

Great Place to stay close to Beach and a lot of Restaurants.
The Hotel Needs Updated as it is Showing it Age. Still a Great Place for fun and a Relaxing time.

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Great Property

By

2월 15, 2020

The Staff (All) Are the Best. They all go out of there way to help.
It is a Great Property and the views are some of the Best. I will say that it is getting out dated and needs help. The pricing is on the higher end and there are nicer places for the cost to stay.
Out side of that it is still a Great Property!!!

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Winter getaway.

By

2월 15, 2020

platinumelite

Our third stay and we really like this hotel.ht at home. The weather was great which also made this a great time.

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