사용하지 않으시면 5 , 0 후에 세션이 만료됩니다. 로그인 상태 유지
PIN 만들기
모두 필수 입력란입니다.
호텔에서 IHG® Rewards Club에 가입하셨으면, IHG® Rewards Club 계정을 이용하기 위해 4자리 PIN을 만드셔야 합니다.
예상치 못한 서버 오류가 발생했습니다
세션이 만료되었습니다. 회원 프로필에 로그인하십시오
입력한 정보와 당사에 저장된 정보가 일치하지 않습니다. 다시 시도하시거나 IHG® Rewards Club 고객 고객 관리 센터 1-888-897-0089로 문의하십시오.
귀하의 IHG® Rewards Club 계정에 이미 PIN 번호가 있습니다. 귀하가 저희의 자동 전화 시스템을 사용하실 경우, 귀하의 PIN 번호는 동일합니다. PIN 번호가 기억나지 않으실 경우, IHG® Rewards Club 계정에 등록된 이메일 주소로 PIN 번호를 보내드릴 수 있습니다. 가까운 IHG® Rewards Club 고객 관리 센터에 문의하여 도움을 받으십시오.
입력하신 PIN이 서로 일치하지 않습니다. 하나 또는 두 PIN이 정확히 일치하도록 다시 입력해 주십시오.
PIN이 강력하지 않습니다. PIN을 변경해야 합니다.
이메일 주소는 일치해야 합니다.
죄송합니다. 현재 시스템이 작동하지 않습니다. 나중에 다시 시도하시거나 IHG® Rewards Club 고객 관리 센터 에 연락하셔서 도움을 요청하십시오.
4자리 숫자가 일치해야 합니다.
PIN 분실
모두 필수 입력란입니다.
예상치 못한 서버 오류가 발생했습니다
세션이 만료되었습니다. 회원 프로필에 로그인하십시오
죄송합니다. 현재 시스템이 작동하지 않습니다. 나중에 다시 시도하시거나 IHG® Rewards Club 고객 관리 센터 에 연락하셔서 도움을 요청하십시오.
프로필에 이메일 주소가 없습니까?

현지 IHG® Rewards Club 고객 관리 센터에 연락하셔서 PIN을 요청하시고 프로필에서 이메일 주소를 업데이트 하십시오. PIN을 받으신 후 www.ihg.com/updateemail에서 이메일 주소를 업데이트 하실 수도 있습니다.

Customer Care

FAQs

Access our information center to find answers to most Frequently Asked Questions.

Submit

Submit an online form to notify us of a problem or concern. We will review your issue and get back to you in a timely manner.

Contact

Need more help? Contact your nearest Worldwide Reservations Office.

Most Frequently Asked Questions


Reservations

It’s easy to change or cancel your reservation for any InterContinental Hotels Group (IHG) hotel. You can visit our Manage Your Reservations page or call us at your nearest worldwide reservations office.
IHG hotels offer a wide variety of services for your meetings and group events needs, ranging in style from comfortable and practical to luxurious. Find out more about our groups and meetings services online and get started today.

IHG® Rewards Club

You may change your PIN online after signing into your IHG® Rewards Club account and clicking on "Personal Information".
You can call your nearest IHG® Rewards Club Service Center or email us to retrieve your membership number
Simply view the existing reservation and click on the "Add A IHG® Rewards Club Number" link near your name.
If you don’t have a PIN yet, access our Create Your Pin page to create a PIN for your account.
Simply go to the IHG® Rewards Club home page, enter the email address we have on file for you and click Need/Forgot PIN#. Our system will automatically email your PIN to you at that email address.

Kimpton

From January 1, 2018, you are eligible to earn IHG® Rewards Club points when you stay at any Kimpton hotel on a qualifying rate.
IHG Rewards Club points will be awarded for spend on room nights. At this time, spend on food & beverage and other incidentals will not be eligible for points.
Beginning January 2018, you are able to use IHG Rewards Club points to book Reward Nights at any Kimpton hotel. All terms and conditions associated with IHG Reward Nights will apply.
Beginning January 2018, you are able to use your valid free night(s) at all Kimpton hotels. All terms and conditions associated with the free night will apply.
Yes. You will be recognized by your IHG Rewards Club membership level and receive your IHG Rewards Club benefits when staying at any Kimpton hotel.

For Elite members (Gold Elite, Platinum Elite and Spire Elite), your Welcome Amenity will be a specialized Kimpton perk known as “Raid the Bar,” where you will be able to choose a snack or drink from your in-room mini-bar or enjoy a glass of wine or cocktail at a Kimpton bar or restaurant.
In addition to the rich benefits associated with being an IHG Rewards Club member, you can expect the heart-felt care, locally-infused design, chef-driven and locally inspired restaurant, and added perks like wine hour, yoga mats and bikes for borrow that are the hallmarks of Kimpton hotels.

For Elite members (Gold Elite, Platinum Elite and Spire Elite), your Welcome Amenity will be a specialized Kimpton perk known as “Raid the Bar,” where you will be able to choose a snack or drink from your in-room mini-bar or enjoy a glass of wine or cocktail at a Kimpton bar or restaurant.
Yes. We are happy to assist with ensuring all account activity and points balances transfer correctly to one IHG Rewards Club account. Please call our customer care center at (888) 695-4678 and our team will assist in merging your accounts.