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Holiday Inn Express Bath

Lower Bristol Road Brougham Hayes , Bath, BA2 3QU

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement

Impression générale

4,4

en fonction de 2045 avis
90%
Recommander cet établissement

Ratings Breakdown

2045avis

  • 5 Étoiles
    1156
  • 4 Étoiles
    629
  • 3 Étoiles
    149
  • 2 Étoiles
    69
  • 1 Étoiles
    42

Good responsiveness, friendly staff

By

octobre 15, 2021

club

My advice would be to check the cleanliness of the room between guests as a top priority, with a special focus on the toilet and the kettle.

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Needs better COVID care

By

octobre 14, 2021

club

Car par charges as a public car park so not a fixed rate.
Breakfast quality very poor and a complete free for all scrum with barely a person considering wearing a mask despite sign at reception still requesting. Not sure if that’s the problem of the hotel though they could have done more to encourage it or the useless bunch of muppets we all seem to be.

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Great location

By

octobre 12, 2021

club

This hotel is great for location and has parking.

Reception staff were friendly and helpful.

Breakfast was pretty poor and was low on availability

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Looking Forward to returning

By

octobre 12, 2021

club

On arrival received a warm welcome from the receptionist. We stayed for 5 nights and the receptionist explained that we just needed to ask when we wanted our room refreshed. Breakfast had a excellent choice. Manager and staff continually clearing and cleaning tables. Rooms clean and comfortable as well as the bathroom. Would definitely stay there again.

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Beds Comfortable, Good Evening Meal

By

octobre 12, 2021

club

A good stay, except that our room window could be fully opened, and there was a 30 foot drop immediately beyond it. Not a problem for us as we are adults, but could have had serious consequences if a toddler were in the room.
We reported the window on checking out, but d/k if the window was made secure after we had left. I presume it was.

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Already Planning to Book Again

By

octobre 12, 2021

club

Stayed for 5 nights. Reception staff very warm and friendly throughout our stay. Our room was warm and clean, lovely big bath towels plenty of hot water. The beds very comfortable. We had a corner room with dual aspect. Result. Breakfast was very good. Guests respecting the social distancing. Staff and manager constantly clearing and cleaning tables. Breakfast selection of cereals, fruit, yogurt, bacon, sausages, eggs and baked beans (fresh and hot) and more. Always being topped up. We had a lovely stay. Thank you

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Good Stay Overall

By

octobre 10, 2021

Staff were lovely, check in was easy. My only gripe was that the bin in my room had rubbish in it and my bed sheet had a small stain (that looked like coffee) on the bottom of the bed. Other than that it was fine for a night, central location.

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BAD

By

octobre 08, 2021

club

BAD ROOM , BAD service , they dont clean your room, they don t change bed sheet , bad breakfast, value for money is ZERO

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Good budget hotel

By

octobre 08, 2021

club

Good budget hotel, great location.

Poor customer care regarding breakfasts

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Excellent Staff

By

octobre 04, 2021

platinumelite

The staff were excellent from the check in, nothing was too much trouble, it was our 30th wedding anniversary on the day we arrived and they provided us with an ice bucket for the champagne.

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Great service from staff

By

octobre 04, 2021

club

When we entered our Room at the Bath Hotel it was not cleaned and prepared. Once we brought this to the attention of the lady on the Reception she behaved with tremendous professionalism by allocating us with an upgraded room and giving us a free drink at the bar later on. She was a credit to the company.

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Mrs

By

octobre 01, 2021

Well recommend hotel . Reasonable price , very good costumer service . We will definitely stay again

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