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Holiday Inn Express Syracuse Airport

5418 South Bay Rd , North Syracuse, New York 13212

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,3

en fonction de 1044 avis
88%
Recommander cet établissement

Ratings Breakdown

1044avis

  • 5 Étoiles
    651
  • 4 Étoiles
    214
  • 3 Étoiles
    82
  • 2 Étoiles
    64
  • 1 Étoiles
    33

Happy

By

août 06, 2020

platinumelite

Rooms Clean. Location worked. Breakfast could be better. Staff excellent.

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Visit to Syracuse

By

août 03, 2020

Everything was nice clean and safe, beds were comfortable and staff was friendly and helpful

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Very nice

By

août 01, 2020

The breakfast wasnt great There could be more options but at least tried.

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Babe

By

juillet 29, 2020

club

Great place on many different levels. Happy to have stayed here

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Lack of cleanliness an issue

By

juillet 28, 2020

club

Staff really need to improve cleaning procedures especially during these difficult times. Stained furniture, foreign substances in the bathroom, ripped shower curtain, just to name a few things ... will not be staying here again.

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Kudos to front desk officer James

By

juillet 27, 2020

Dear Holiday Inn - I am hard of hearing and am unable to understand people with a mask as I read lips. Front desk officer James, on duty when I arrived, bent over backwards to be helpful to me in explaining procedures while maintaining a safe distance and protocol. For example, where to eat dinner -- he provided a fact sheet with list of recommended restaurants and answered questions. Then he arranged for the shuttle to take me to dinner and to retrieve me after I had eaten. His courtesy, politeness and people skills are outstanding. Definitely an employee to treasure!

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Syracuse

By

juillet 26, 2020

OK property, conveniently located within 5mi of SYR. The rooms are dated and in need of some TLC and more working power outlets. The staff are very friendly and accommodating.

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Nice hotel

By

juillet 26, 2020

Courteous and helpful staff. Nice clean room. Good value. Would definitely recommend this hotel.

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Very outdated

By

juillet 26, 2020

club

Customer service was on point but the whole hotel itself was very outdated. Getting to the hotel was weird cause you have to drive through a parking lot of another place, a/c unit was acting up the whole entire night but I was just to tired and needEd to be on a plane within 5 hours, the maintenance man said I would have to be moved to another room if it acts up again,mind you this was almost midnight. I traveled with my kid and I wasn’t about to do all that because all
I wanted to do is get some rest. Worst holiday inn rom experience in 20 years.

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Great stay

By

juillet 24, 2020

club

It was a nice stay, we only stayed a night as we had a flight the next day. My daughter was upset about not being able to sleep as we had a flight so she wants us to plan a weekend out there so she can swim and we will.

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Good times

By

juillet 21, 2020

club

We had a great stay. the staff was friendly the hotel from the lobby to the room was well clean. The pool was also enjoyable it was a nice escape. We will be staying here again.

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Nice

By

juillet 20, 2020

Everything was great the pool the room the bathroom the bed the breakfasts thank you very much for your hospitality.

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