Votre session expirera dans 5 minutes, 0 secondesen cas d’inactivité. Rester connecté
Votre session a expiré. Veuillez vous connecter à votre profil .

Holiday Inn Express & Suites Valencia - Santa Clarita

27501 Wayne Mills Place , Valencia, CALIFORNIE 91355

Vous avez des
questions ?
TÉLÉPHONEZ-NOUS
Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement

Impression générale

4,7

en fonction de 171 avis
94%
Recommander cet établissement

Ratings Breakdown

171avis

  • 5 Étoiles
    129
  • 4 Étoiles
    30
  • 3 Étoiles
    8
  • 2 Étoiles
    3
  • 1 Étoiles
    1

Nice new hotel, but need to work out kinks

By

octobre 17, 2021

club

Nice new hotel, but new staff have been poorly trained. Couldn't find the hotel because it's new and GPS had incorrect directions.
When I checked in they gave me key cards and said nothing. I got to the room and could not turn on lights or TV. Also could not figure out how to open the bathroom sink drain. Called the lobby and they sent a guy up. He showed me where the lever was for the sink and then asked for my key card folder. He took one of them and popped it into the fixture by the door which allowed me to turn on lights and TV. It would have been nice if they had told me that when I checked in.
During the night I woke up absolutely freezing. The thermostat said 04 degrees and there was nothing I could do to fix it. I wasn't calling the lobby again, so I doubled the blankets on me and put 2 pillows on top of me. It was still freezing in the morning, but since I would be checking out, I didn't bother to call anyone. I did ask one of the room cleaners, but she did not speak English and didn't understand me.
When I checked out and mentioned all the problems, the young man at the desk would not even make eye contact with me and showed no compassion. No compensation was offered, even though I asked for at least a small discount.
It's a nice new hotel, but the staff needs to be trained more thoroughly.

En savoir plus
Réduire

very nice clean atmosphere

By

octobre 16, 2021

this location is very good and staff extremely helpful. breakfast needs to be changed, alternate hot meals, as after while it’s not good and lacked flavor.

En savoir plus
Réduire

Great Hotel

By

octobre 15, 2021

club

All was great... Room and staff was amazing. Breakfast was not good at all. Other than that minor thing... I would definitely stay here again. One of the best hotels I've stay at.

En savoir plus
Réduire

Clean room and good breakfast

By

octobre 13, 2021

club

Room and bathroom are clean. Free breakfast is a plus.

En savoir plus
Réduire

New hotel

By

octobre 13, 2021

Great new hotel with good location, if you are going to a Six Flags Magic Mountain. Generous size pool although no jacuzzi open until 10:00pm. Spacious gym with new equipment and TV open 24 hours.

En savoir plus
Réduire

Very nice hotel with an awesome location.

By

octobre 11, 2021

club

I will definitely be coming back to this hotel. We loved the room and the location was great. Whether your going to Magic Mountain or want to be close to downtown, I would definitely recommend this hotel.

En savoir plus
Réduire

Just ok

By

octobre 07, 2021

club

New hotel, clean except for the cockroach in the bathroom. Staff told the manager but we never heard from management.

En savoir plus
Réduire

Great Stay!

By

octobre 07, 2021

The property is easy to get to, just a few minutes from Six
Flags, smelled brand new, and was modern. The staff was
efficient, friendly, and accommodated our room request. To the
staff, thank you for a nice stay!

En savoir plus
Réduire

Gerat Location and Very Clean

By

octobre 07, 2021

I thought this was a wonderful hotel. It is in a great location right off the freeway.

En savoir plus
Réduire

Excelent front desk . very cozy hotel

By

octobre 06, 2021

It was a perfect stay , i would definately recommend it , ive had my family stayed there wich loved the place

En savoir plus
Réduire

Comfortable bed and great service

By

octobre 06, 2021

club

Great place to stay for the price. IHG is the way to go if you travel a lot.

En savoir plus
Réduire

Great hotel with greaf staff

By

octobre 06, 2021

club

This is a very great hotel with very friendly staff. My family of 3 and along with my in-laws reserved 2 rooms during our Six Flags trip. The hotel was clean and quiet. The beds are soft and comfortable. The furnishings are simple and nice. My 5 years old daughter loves the shower. Breakfast was good with a good variety of food though wish there were more cooks as some items were quick running out and everyone had to wait for more food. Wish we had more time so we could enjoy the inviting pool. We would definitely stay again next time.

En savoir plus
Réduire