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Holiday Inn Express Walnut Creek

2730 North Main Street , Walnut Creek, CALIFORNIE 94597

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
87%
Recommander cet établissement

Impression générale

4,3

en fonction de 1616 avis
87%
Recommander cet établissement

Ratings Breakdown

1616avis

  • 5 Étoiles
    960
  • 4 Étoiles
    365
  • 3 Étoiles
    124
  • 2 Étoiles
    90
  • 1 Étoiles
    77

Excellent Customer Service

By

juillet 31, 2021

The staff was ver friendly. Also I had to call after we checked out because one of my kids thought they left an AirPod. They placed me on hold and had someone physically got search the room for it. Very nice of them to take the time.

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Would not stay here again

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juillet 30, 2021

We had no TV remote in our room; there was no housekeeping service available to change out towels or sheets; we called and requested clean towels to the front desk and no one ever came; there was no hand sanitizer left in ANY of the public dispensers around the hotel, and the pool was closed. The bed was comfortable and the breakfast was good at least.

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Best stay ever

By

juillet 28, 2021

This is my go to… always have a wonderful experience here with the friendly staff. The clean rooms

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Stay

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juillet 26, 2021

club

I stayed here. Great property but safety to car needs improvement

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July visit

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juillet 25, 2021

club

No Pool due to county restrictions and pool being cleared. Frustrated as this was one of the main reasons to pick the hotel. 1-Holiday Inn, 2-pool, 3-geographic location.

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Room Not Ready

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juillet 24, 2021

When I opened the door to room, the bed was unmade and there were personal food items on counter. I don’t know if it was still occupied or just not cleaned so I went back to desk and requested a different room. They were very nice about it at front desk and gave me another room but it made me feel uncomfortable about staying there.

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good for hotels, bad for holiday inn

By

juillet 23, 2021

platinumelite

while this hotel had less room than most holiday inns i stay at, I would still choose it over most other hotels

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Find another place to rest

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juillet 22, 2021

Poor room quality- cockroaches on the floor that were never vacuumed up

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Good trip

By

juillet 21, 2021

With some minor inconveniences, this was a good trip and good stay at the Walnut Creek Hotel. Staff at check-in were very nice and attentive. Overall condition of the building was very good and my room was clean.

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Good Sleep

By

juillet 20, 2021

club

The Beds are very comfortable and a happy staff. Rooms are quiet and clean. Room costs are a “little” overpriced depending on events and time of year. Just like any other hotel/motel…But I like this location and again the staff have always be warm and welcoming.

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Quiet but weird parking

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juillet 16, 2021

club

Nice quiet place.
The parking lot layout is weird.
If you don't want the free breakfast, Chick-fil-A is next door lol

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July 10, 2021 Stay 42483512 confirmation

By

juillet 15, 2021

Past experiences have been much better! The room had not been completely vacuumed-dirt and candy wrapper under the chair. A/C unit very noisy (nosier than other rooms!). TV remote was almost inoperable-had to jiggle it to change channels or volume, suspect batteries. Understand the Covid breakfast protocol but wouldn't call it a breakfast! No IHG recognition when checking in. On the positive side the bed was comfortable, slept well and the location for the trip was great. Will have the need to stay in Walnut Creek again and hopefully the next experience will be better-if not I will be looking for another hotel to stay in.

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