It is located in walking distance to downtown. Building looks new. some improve in service is requires
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Bobs
ByBobs13
5月 18, 2022
Absolutely amazing hotel very clean, quiet staff is nice and breakfast and coffee was great! I always stay here and will be back again! So worth the trip to relax when walking the busy blvd!
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Great location
ByCorey11
5月 16, 2022
Great location rooms was what I expected for the price but they were very clean
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Big room, comfortable bed
Bykatbrom24
5月 16, 2022
The public areas were well kept and clean. Our room was large and clean. Shower was good and bathroom lighting was nice for getting ready. Location to the tourist areas of Gatlinburg was perfect. Front desk staff was quick and friendly upon check in and check out. We didn't utilize the pool so I can't comment on that.
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Comfort
Bylaurenlsl
5月 12, 2022
Awesome and the room was clean. The gym facility was clean with water provided
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bed and pillows were great
Byskipper
5月 11, 2022
The hotel was well designed and easy to find my way around. The breakfeast was great.
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Relaxing & fun hotel
ByRedgirl100
5月 10, 2022
Great staff, clean & spacious rooms. Complimentary breakfast was good. Hotel located within walking distance to all attractions; short drive to Pigeon Forge. Great hotel to stay in with or without kids.
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Exceptional Place to Stay
ByErskal01
5月 07, 2022
We spent five nights in Gatlinburg, and the Holiday Inn Express was a perfect home base for us. Every member of staff was kind and welcoming, our room was clean and comfortable, and the location was perfect. Just a short walk from the Parkway, and easy access to hiking in the Smoky Mountains. I will absolutely stay here again and recommend this hotel to tourists and hikers alike.
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Good location
ByMJ2022
5月 05, 2022
Kids loved the splash pad and was just blocks from the downtown strip. Would recommend for families…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
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Comfortable bed and nice view.
ByJennygump
4月 30, 2022
Other than the price for what it is and not having a smoking room or area, I had no complaints about any aspects of my stay with my family. I didn't like the quality of the breakfast sausage but that's just me. They had over 25 different breakfast items to choose from. The Waterpark with the pool for the kids was a big hit!
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Time share meeting
Bybglaser50
3月 27, 2022
I had a time share meeting that I have had to attend for two years. Originally set up in Branson but we were going to be in North Carolina so Ihg allowed me to switch it to Gatlinburg. Very convenient as the resort was right next door. This is a one of the best Holiday inn express we have ever stayed in. Staff was very friendly and helpful. The only complaint I have was the pool water was too cold, And as a matter of fact the pool in Boone N/C and South Bend In. were both the same. So IHG ought to think of raising the temp a little bit. Other than that it is a great hotel and located in a great spot. Would have been nice if the trolleys would have operating though because the hill going back to the hotel was a little tough for us older people. Had to go up it twice.
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Nice room and great guest service.
ByPaule 13231
3月 22, 2022
Excellent experience. People were courteous and friendly and food was good. Place was very clean.
Only issue was sink drained very slow and made it hard to shave and fitted sheet wouldn't go on mattress. Looks like the mattress was a little larger than sheet.
Will stay again.
Great location
ByAci365
5月 18, 2022
It is located in walking distance to downtown. Building looks new. some improve in service is requires
Bobs
ByBobs13
5月 18, 2022
Absolutely amazing hotel very clean, quiet staff is nice and breakfast and coffee was great! I always stay here and will be back again! So worth the trip to relax when walking the busy blvd!
Great location
ByCorey11
5月 16, 2022
Great location rooms was what I expected for the price but they were very clean
Big room, comfortable bed
Bykatbrom24
5月 16, 2022
The public areas were well kept and clean. Our room was large and clean. Shower was good and bathroom lighting was nice for getting ready. Location to the tourist areas of Gatlinburg was perfect. Front desk staff was quick and friendly upon check in and check out. We didn't utilize the pool so I can't comment on that.
Comfort
Bylaurenlsl
5月 12, 2022
Awesome and the room was clean. The gym facility was clean with water provided
bed and pillows were great
Byskipper
5月 11, 2022
The hotel was well designed and easy to find my way around. The breakfeast was great.
Relaxing & fun hotel
ByRedgirl100
5月 10, 2022
Great staff, clean & spacious rooms. Complimentary breakfast was good. Hotel located within walking distance to all attractions; short drive to Pigeon Forge. Great hotel to stay in with or without kids.
Exceptional Place to Stay
ByErskal01
5月 07, 2022
We spent five nights in Gatlinburg, and the Holiday Inn Express was a perfect home base for us. Every member of staff was kind and welcoming, our room was clean and comfortable, and the location was perfect. Just a short walk from the Parkway, and easy access to hiking in the Smoky Mountains. I will absolutely stay here again and recommend this hotel to tourists and hikers alike.
Good location
ByMJ2022
5月 05, 2022
Kids loved the splash pad and was just blocks from the downtown strip. Would recommend for families…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
Comfortable bed and nice view.
ByJennygump
4月 30, 2022
Other than the price for what it is and not having a smoking room or area, I had no complaints about any aspects of my stay with my family. I didn't like the quality of the breakfast sausage but that's just me. They had over 25 different breakfast items to choose from. The Waterpark with the pool for the kids was a big hit!
Time share meeting
Bybglaser50
3月 27, 2022
I had a time share meeting that I have had to attend for two years. Originally set up in Branson but we were going to be in North Carolina so Ihg allowed me to switch it to Gatlinburg. Very convenient as the resort was right next door. This is a one of the best Holiday inn express we have ever stayed in. Staff was very friendly and helpful. The only complaint I have was the pool water was too cold, And as a matter of fact the pool in Boone N/C and South Bend In. were both the same. So IHG ought to think of raising the temp a little bit. Other than that it is a great hotel and located in a great spot. Would have been nice if the trolleys would have operating though because the hill going back to the hotel was a little tough for us older people. Had to go up it twice.
Nice room and great guest service.
ByPaule 13231
3月 22, 2022
Excellent experience. People were courteous and friendly and food was good. Place was very clean.
Only issue was sink drained very slow and made it hard to shave and fitted sheet wouldn't go on mattress. Looks like the mattress was a little larger than sheet.
Will stay again.