This is a new hotel. Still some construction going on around the area so it made it a little confusing as to where one should park to check in as it was not clearly indicated. Nevertheless, the overall quality and comfort of the room far surpassed all of that and well made up for it. It’s a hotel I plan to utilize again when needed.
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Convenient/Construction
ByDBP831B
5월 14, 2022
Lots of construction nearby. There during the week, and other than some traffic confusion, not a big deal. Didn't hear anything either. I think this place/area has a lot of potential once the work is done. It's close by to museums/downtown and a few cool eats. Walkable, but again confusing near the construction areas.
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good experience
Bycattle farmer
5월 04, 2022
I had a very good experience here while I was in town doing business.
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Good location
ByNhreefer
4월 26, 2022
Conveniently located in the heart of little rock. Close to shops and dining.
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Nice property
ByJimG_LR
3월 31, 2022
OVERVIEW: I had a "staycation" for three nights here because of the location and because of home plumbing repairs. My room was a two-queen suite. It was very nice, and allowed my two mini-yorkies. The beds and pillows were clean and very comfy. The guests upstairs seemed to stomp into the late hours.
FREE HOT BREAKFAST! The hot breakfast and additional choices were absolutely fabulous! Every morning the chef said "Good morning" to me; that meant a lot to me and made my day start out great (along with the delicious food).
LOCALS: Several local restaurants and bars around, so that was good. I recommend Fassell Hall.
PARKING: The rules must have changed because I parked myself (there's no valet-only parking like older reviews say). You can self-park on the property, or you can park on the street.
Plenty of room to walk the pets.
SUGGESTION: The AT&T TV and menu are difficult and slow to navigate. Please improve that, and add more premium channels.
I really enjoyed my stay here, and I would return.
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Perfect Storm
ByFormer LR Res
2월 10, 2022
Stayed the day after an ice storm hit the area. The main entrance was covered in ice and couldn't even tell where to park to enter the front door. Even if I could have been able to see it I couldn't walk on it because of the ice. I know they couldn't help the ice storm but they could have put salt out to melt it as they did in the back. Ended up parking in the back and having to walk on the ice-covered grass to the front because the back doors were locked.
Walked into a confrontation with a customer and front desk clerk about a payment that was supposedly not made but had been (the manager confirmed it had been).
Make you pay $10 a day for parking in a tiny lot or a dirt lot.
Arrived at the room and the A/C was on and it was 59 degrees in the room and 28 degrees outside. The thermostat did not work. Had to control the heat manually at the unit.
The next day someone came in and got the used towels, but didn't leave anymore and didn't clean.
I have stayed at IHG properties for many years and saw this one because of the convenience and it was a new build. I was pleased with the hotel as far as amenities and cleanliness, but the overall stay could have been a lot better.
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Visiting Grandchildren
ByWorking to retirement
1월 04, 2022
This is a new hotel. it is sparkling clean and the staff is extremely attentive. Currently, there is construction which makes it a little hard to get to but that will clear up. You can not self-park, but the valet is very quick and efficient. If we had any complaints at all, it is that the breakfast is closed at exactly 9:00, even if there are still people in the dining area and there is food made. But, overall we were very pleased and will definitely stay again.
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Valet Parking
ByBig HD
12월 18, 2021
Myself and others have commented on the Forced Valet parking policy .No one at the property that I've talked to is happy. It has been explained to me about the future and limited parking. That future is still 2 years away. It's not here today!!
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H
ByPamela
12월 17, 2021
We had a great experience with your holiday inn express in Little Rock.
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Parking
ByBig HD
12월 04, 2021
I love the property, but Hate the “ Required” Valet parking. Not because of the cost, but the inconvenience of having to connect with valet prior to walking to your vehicle for any reason
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A Gem in Little Rock
ByNelson1805
12월 04, 2021
Excellent experience for myself and my wife as we found comfort after a very long drive.
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Great staff
ByBetsy
12월 01, 2021
All the staff we encountered was friendly and helpful. We really like the manager on duty. Was very kind and interacted with our kids, even bringing them candy to take on our trip home. Would definitely recommend this property, plus it was new and very clean, quiet and comfortable.
Hotel Stay During Family Member’s Surgery
ByMsmelody89
5월 16, 2022
This is a new hotel. Still some construction going on around the area so it made it a little confusing as to where one should park to check in as it was not clearly indicated. Nevertheless, the overall quality and comfort of the room far surpassed all of that and well made up for it. It’s a hotel I plan to utilize again when needed.
Convenient/Construction
ByDBP831B
5월 14, 2022
Lots of construction nearby. There during the week, and other than some traffic confusion, not a big deal. Didn't hear anything either. I think this place/area has a lot of potential once the work is done. It's close by to museums/downtown and a few cool eats. Walkable, but again confusing near the construction areas.
good experience
Bycattle farmer
5월 04, 2022
I had a very good experience here while I was in town doing business.
Good location
ByNhreefer
4월 26, 2022
Conveniently located in the heart of little rock. Close to shops and dining.
Nice property
ByJimG_LR
3월 31, 2022
OVERVIEW: I had a "staycation" for three nights here because of the location and because of home plumbing repairs. My room was a two-queen suite. It was very nice, and allowed my two mini-yorkies. The beds and pillows were clean and very comfy. The guests upstairs seemed to stomp into the late hours.
FREE HOT BREAKFAST! The hot breakfast and additional choices were absolutely fabulous! Every morning the chef said "Good morning" to me; that meant a lot to me and made my day start out great (along with the delicious food).
LOCALS: Several local restaurants and bars around, so that was good. I recommend Fassell Hall.
PARKING: The rules must have changed because I parked myself (there's no valet-only parking like older reviews say). You can self-park on the property, or you can park on the street.
Plenty of room to walk the pets.
SUGGESTION: The AT&T TV and menu are difficult and slow to navigate. Please improve that, and add more premium channels.
I really enjoyed my stay here, and I would return.
Perfect Storm
ByFormer LR Res
2월 10, 2022
Stayed the day after an ice storm hit the area. The main entrance was covered in ice and couldn't even tell where to park to enter the front door. Even if I could have been able to see it I couldn't walk on it because of the ice. I know they couldn't help the ice storm but they could have put salt out to melt it as they did in the back. Ended up parking in the back and having to walk on the ice-covered grass to the front because the back doors were locked.
Walked into a confrontation with a customer and front desk clerk about a payment that was supposedly not made but had been (the manager confirmed it had been).
Make you pay $10 a day for parking in a tiny lot or a dirt lot.
Arrived at the room and the A/C was on and it was 59 degrees in the room and 28 degrees outside. The thermostat did not work. Had to control the heat manually at the unit.
The next day someone came in and got the used towels, but didn't leave anymore and didn't clean.
I have stayed at IHG properties for many years and saw this one because of the convenience and it was a new build. I was pleased with the hotel as far as amenities and cleanliness, but the overall stay could have been a lot better.
Visiting Grandchildren
ByWorking to retirement
1월 04, 2022
This is a new hotel. it is sparkling clean and the staff is extremely attentive. Currently, there is construction which makes it a little hard to get to but that will clear up. You can not self-park, but the valet is very quick and efficient. If we had any complaints at all, it is that the breakfast is closed at exactly 9:00, even if there are still people in the dining area and there is food made. But, overall we were very pleased and will definitely stay again.
Valet Parking
ByBig HD
12월 18, 2021
Myself and others have commented on the Forced Valet parking policy .No one at the property that I've talked to is happy. It has been explained to me about the future and limited parking. That future is still 2 years away. It's not here today!!
H
ByPamela
12월 17, 2021
We had a great experience with your holiday inn express in Little Rock.
Parking
ByBig HD
12월 04, 2021
I love the property, but Hate the “ Required” Valet parking. Not because of the cost, but the inconvenience of having to connect with valet prior to walking to your vehicle for any reason
A Gem in Little Rock
ByNelson1805
12월 04, 2021
Excellent experience for myself and my wife as we found comfort after a very long drive.
Great staff
ByBetsy
12월 01, 2021
All the staff we encountered was friendly and helpful. We really like the manager on duty. Was very kind and interacted with our kids, even bringing them candy to take on our trip home. Would definitely recommend this property, plus it was new and very clean, quiet and comfortable.