No.40, Yanyin Road, Qujiang New District
Xi'an, Shaanxi
710061
Mainland China
Check-in: 323h
Check-out: 12PM
Idade para o check-in: 16
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Xi'an Tanghua"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
93%
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Experiência geral 4, 8
93%
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hotelStay
ByCheohyoo
setembro 18, 2025
The hotel is very beautiful at night as lights on. Giving quite a" hanfu" style feel. What more the location is stone throw from many attractions. Hotel food is quite a variety and good. The rooms are good and clean. Their services is also awesome where one do not need to go reception to ask for services. Just thru ring, they send to u and is very on prompt. I got them laundry services. The clothings include jacket are clean and nicely ironed. Thumbs up. I will still stick with this Hotel for my next upcoming trip to xian.
Ótima escolha
ByXinn
setembro 09, 2025
Great hotel. Friendly staff. Amazing breakfast buffet. Will come back again if I visit Xi’an in the future.
态度很好，反应迅速，专业读待提高
PorShaoyi
agosto 28, 2025
洲际官方app订房，当晚被安排了有噪音的房间，询问后得知房间超卖，由于我入住的时间较晚所以安排了临街且有噪音的房间。通过沟通当晚给更换了房间，但房间等级低于我原先预定的，且存在差价。由于我已经提前支付了费用，所以无法找差价，弥补方式为第二天送了欢迎水果，且安排了我所定的房型的较好楼层和景观的房间。值班经理算是认真负责，但个人认为依然可以做得更好，以下为具体建议：
1，酒店工作人员已知有些房间存在噪音问题，应提前沟通解决，不应在晚上11点左右等到顾客入住后发现不妥提出异议再出面解决。
2，住过这么多酒店，听说过通过升级房型解决问题的，第一次遇到降级房型的方式。
3，不知道是不是由于我会员等级降低了的原因，原为白金级别，由于疫情没有入住变为银卡会员，办理入住时的员工十分不专业，我询问wu hua ma toy 是什么，她表现出不清楚且不耐烦。这是看我为新会员？所以不想好好服务？？？
4，第二天通过客服中心电话终于问清楚了wu hua ma toy是特色的五花马盲盒玩具，希望可以提高员工的培训且更新app的房型说明，让顾客可以更容易的理解。
5，第二天更换的房间卫生没有收拾干净，净化器上面有残留的多根长发，通过跟服务中心电话反馈，值班经理很快来处理，竟然送给我一个五花马盲盒（因为我打电话询问了它是什么），价值69元，还有昨晚承诺的欢迎水果，我想说你确实处理了问题，但是应该考虑这是不是顾客想要的，我是穷疯了么？从沈阳到西安去就为了一盘水果和一个盲盒？？？（我买盲盒从来都是整箱端。。。。。。）卫生的事情也没有提及，莫名其妙。
6，值班经理态度很好，反馈也迅速，但应该更好的了解顾客的需求，站在顾客的角度去考虑解决办法，专业度有待提高。
The Best Place to Stay in Xi’an!
Bytraveller_erik
julho 25, 2025
Our stay at the HuaLuxe Xi’an Tanghua was absolutely wonderful, and it is easily the nicest hotel that I have had the pleasure of staying at in my life. It will be where we stay whenever we visit Xi’an again, as the hotel’s location is very convenient, the rooms spacious and comfortable, the staff attentive and helpful, and the facilities top notch. We indulged in the glorious buffet twice, and that also ranks as the best buffet I have ever encountered. Truly a perfect stay, and thanks to weather-related flight delays, we were very happy that we got to stay an extra night! Thanks to the entire HuaLuxe staff!
Good location and beautiful hotel
ByPhou Sok
julho 05, 2025
I stayed at many Hualuxe hotels. But this one is one of the best. The location is very good and the hotel environment is very nice and luxury and many choices of breakfast.
Excellent experience in HUALUXE
ByRoy Ye
junho 30, 2025
The architecture and amenities of this hotel are excellent and I got very good experience there, there are also games designed for the guests which are amazing
A little mediocre.
PorJoseph
junho 17, 2025
A classic IHG experience that leaves you with a feeling that I could have got a little more for a little less elsewhere.
The property itself is beautiful, but the service is lacksture.
完美的一次住宿体验
ByDaihaha
junho 16, 2025
酒店的地理位置不错，建筑很有特色，前台与大堂工作人员的素质都极高，服务标准甚至超过洲际、丽晶等品牌服务，细节程度也很到位，期待下次入住！
Comfortable bed .lovely amenities. Bafblouse bathroom
ByClaude
maio 05, 2025
Fablouse. Comfortable. Excellent service. Garden beautiful. Breakfast Excellent .very high quality of shampoo
Excelente ambiente e serviço
PorFrederic
abril 08, 2025
The hotel was built of traditional style ;birds, ducks, peacocks, lake and the courtyard are very nice. And the hotel location is very good, close to the Buyecheng. The hotel service is also excellent, all the staff are professional and friendly.
Great stay, best Concierge!
PorStephen
março 06, 2025
Was here for 3N stay and was impressed by Chef Concierge (Mario) hospitality. He was the only one who helped us out when my partner was having food poisoning when we first checked in. My partner recovered on his 3rd day and we could proceed with our holiday.
Housekeeping was accomodating and provided us more water to keep us hydrated. Reception was patience with us going to them almost everyday on different request.
Thanks Hualuxe for the great stay, I’ll recommend friends and relative to come too! Beautiful property!
Uma bela experiência cultural e uma estadia confortável
PorKatie
fevereiro 10, 2025
Lindo hotel com um café da manhã incrível e delicioso! O jardim era bastante tranquilo e seria tão agradável sentar e relaxar do lado de fora quando o clima está mais quente que em fevereiro. Adorei os toques culturais enriquecedores na quarto, como os livros clássicos chineses bilíngues, o tradicional jogo de chá de folhas soltas e o prato de frutas chinesas! (o chá de folhas soltas e as frutas não apenas tinham um visual temático, como eram deliciosos.) O quarto era confortável e ótimo para desfrutar de um chá no sofá com meu amigo local e descansar nossos pés cansados. Gostei muito de saber que meu quarto e o hotel estão em um lugar onde posso ter uma experiência autêntica de Xi'an, longe das pessoas ocupadas perto. Adorei a localização e estar perto do Pagode Dayan. Gostei muito dos ingressos de cortesia para o Tang Paradise. Espero me estadia aqui de novo quando voltar a Xi'an com o marido, acho que vai ser bem romântico!