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91%
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Esperienza complessiva 4,5
91%
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Excellent shuttle service and breakfast with nice pool
ByGobblerFan
novembre 26, 2020
This hotel offers the top quality shuttle service (hope you get to meet driver, Evelio), comfortable beds, and a decent breakfast during the COVID protocol. My experience in other hotels was an excuse to serve awful food or to discontinue breakfast altogher. This hotel staff followed the guidelines and still continue to serve HOT fresh waffles along with an assortment of other items. We ate our breakfast outside and the only complaint I had is that the pool was in the shade of the building all morning long--but the pool is heated!! I'm coming back and bringing some friends from Texas with me.
Keshia
ByKeshia
novembre 23, 2020
Overall the stay was good. The daily breakfast was a plus, along with the kitchen made it convenient. The main issue was hearing planes take off, it made it difficult to stay asleep at night. Also, there was an odor in the room upon arrival, which lasted the entire time(probably embedded in the carpet). Parking was a challenge as there was not many spaces, so I don’t think they should be charging for that.
Large Room - Small Bed
ByMidwesterners
novembre 20, 2020
Even though the hotel advertised a "King Bed" for the room we chose, the bed was a full-size, not even a queen. For those that may be used to a larger or longer bed, this may not work for you. A tall person would have really had a problem. We just put up with it. But the staff was great, especially Evelio the van driver, and the room was clean. Blame the poor breakfast on Covid, although just some HB'd eggs for protein would have been a nice compromise from the "carb bar".
Just ok
ByLauren
novembre 20, 2020
There could be some improvements! My room had a leak. I contacted customer service and was moved to another room. My new room had multiple blood stains in the carpet.
Excellent New Hotel
BySHOT
novembre 17, 2020
Very close to airport and Shuttle service was very quick when I called for pickup. There was a tropical storm which caused a minor problem when I stepped out the bed the following morning the entire floor was wet near the bed and window. Was checking out so I reported it on my way out.
Best in town
ByKerriegirl
novembre 08, 2020
This hotel is very clean and the staff is amazing they go above and beyond for their guest, very accommodating loving and respectful!! Please don’t hesitate to book this property, I wish I could remember the 2 people I had a awesome experience with but they are what every hotel needs in the hospitality business..
Mr.
ByLights
novembre 07, 2020
My wife and I stayed at your hotel for 35 days. We found the experience to be excellent in most cases and very good in all others. The problem I referred to was really a fire alarm issue that I think was faulty but it was quickly rectified. Parking can be somewhat of an in issue if you arrive back at the hotel late. I think that can be rectified if the parking lot was drawn out Or outlined for specific parking spaces. It currently has only gravel finish. However I would definitely be staying at this location again when I’m in town.
Very Accommodating
ByCame for Surgery
novembre 05, 2020
I appreciate Melvin who took very good care of me. I had an incident that I was in fear that another customer was trying to harm me. Melvin made sure that within 5 minutes his staff member was at my door moving my luggage and transferred me to another room for my safety. He is truly my hero.
pick a different hotel
ByFrankL
novembre 03, 2020
Hotel has shuttle service to airport but it doesn't start to 7AM, a little something they fail to mention upon booking this location. So if you have a early flt, forget about shuttle service. No coffee anywhere, since hotel is in the industrial section of town you can't walk anywhere safely. room has coffee maker but no coffee, so bring your own. Check in agent could care less that you called prior to your arrival to be in same section as my sister, even though we are both IGH credit card members. Many other hotels in the area, so pick a hotel where locals aren't hanging out in lobby, with the security guard !!!!
Yeah
ByAdam
ottobre 28, 2020
Thank you for stay thank you much I appreciate it
Love it !
ByMOmo
ottobre 20, 2020
Get location, really enjoyed the staff! I wish the the bar was open but due to COVID It wasn’t
Clean room
Bycindytian30
ottobre 19, 2020
room is very clean when we arrived. would stay here again if coming to Miami. parking sign was not so visible but eventually we find it.