아비드 호텔 Augusta W - Grovetown

최저의 체크아웃 경험

ByDenis

10월 11, 2025

다이아몬드 회원으로서 내가 레이트 체크아웃을 요청했을 때, 총지배인은 마치 내가 맡은 브랜드의 단골 회원이 아닌 첫 고객인 듯 "안 됩니다"라고 대답했습니다. 그 대답은 매우 실망스러웠습니다.

나중에 추가 숙박에 대한 요금이 청구될 것이라는 통지를 받고, 그 청구를 수락했지만 영수증을 요청했지만 거부되었습니다. 그래서 직접 IHG에 문의하게 되었습니다. 먼저 제 요청이 오후 이후에 완료되었다고 3 들었고, 다음에는 오후 이전에 요청해야 한다고 2 들었습니다. 요청은 2 에55완료되었습니다..

지금까지 이러한 불일치는 본 적이 없습니다. 본인은 여행 계획이 예기치 않게 변경될 수 있다는 사실을 이해합니다. 하지만 이러한 평판이 있는 호텔의 경우 단골 회원들을 보다 명확하고 전문적인 태도로 대할 수 있기를 기대합니다.

아비드 Hotels는 최고입니다

ByShyne

10월 10, 2025

조지아 주 오거스타에 있는 아비드 호텔에 숙박할 때 모든 것이 마음에 들었습니다.

훌륭한 숙박

닉 작성

9월 22, 2025

I covered everything in the survey. In a word “Excellent!”

전반적으로 좋은 경험

ByLouisa

9월 16, 2025

Check in was great, Shantel (sorry if misspelled) was great.
The room was right by the elevator which wasn't desirable. It seemed like many open rooms on the floor, seems like a noisy room would be given out last. I had a reservation.
I noticed employees working about throughout stay. The worst employee that I encountered was the checkout desk clerk. She wasn't wearing a nametag. She was on a personal call and didn't acknowledge me at first then basically asked what I wanted while still on her call. She started typing on the computer then ended her call. She never said anything acknowledging me with customer service skills. She literally dug her finger in her ear the whole time we were waiting on completed screens and paperwork. It was gross and very unprofessional.
My only other complaint is about the coffee, not good. Coffee is important to me and it would be nice to not have to go out of the hotel looking for a good cup. The set up at the coffee bar looked nice but offered weak tasteless coffee with the only milk option being artificial. Little half half cups or whole milk would go a long way.
Breakfast was better than I expected. Served grab and go style. I liked having a yogurt brand that I would eat at home.
Other than those 2 negative things, it was a pleasant stay.

그레이트

ByBigGlo

9월 08, 2025

It was great a place to and i will be coming back the room was clean love the location of the room window view no the customer service was amazing the cost of the wasn't bad at all overall a great place to stay

가성비 좋은 호텔

Bydealpa12

8월 16, 2025

This was our first stay at a Avid hotel even though we a loyal IHG fans. We were pleasantly surprised. The room, although small, was very clean as was the bathroom. Since it was a one night stay while we were traveling it was sufficient for a restful night. The front desk personnel were pleasant to deal with and made check-in quick. I found the breakfast lacking but the coffee was very good. The one disappointment was no coffee service in the room which is common in almost every hotel these days. Overall, a good value for your money and worth a stay as long as you are not expecting Ritz-Carlton amenities.

ByMr Ed

8월 10, 2025

Satisfaction Guaranteed

BySeasoned Traveler

8월 08, 2025

Friendly, Professional staff. Clean and comfortable rooms. Great Breakfast!!

훌륭한 호텔.

ByHaircut

7월 28, 2025

Everything was clean and tidy. The internet was fast enough to check work e-mails but not fast enough to watch streaming on my laptop without buffering.

보통

ByC Reaves

7월 21, 2025

For a new hotel the furniture should not have been stained. Housekeeping should’ve also done a more thorough job. It was obvious they did just enough to flip the room.

Nice One Night Stay

Courtney

7월 21, 2025

Great location, clean hotel with a simple complimentary breakfast with plenty of choices. Bed was comfy, pillows could have been better. Bathroom was clean and love the Dove products provided. Nice staff except for the one female in the morning who checked me out. Very rude and seemed bothered she had to do her job and step back inside from her smoke break.

Staff Issue

LR 제공25

7월 19, 2025

Front desk cancelled my reservation in 9 minutes because she said I didn’t answer the phone after she tried charging my card before I arrived. The customer service support line stated themselves that they weren’t supposed to do that. All of this happened because they wanted to give my room to someone else.