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整體經驗 4.9
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開啟圖庫
崑山花橋 花橋鎮尚銀路888號 A 棟
與機場的距離
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best service from front desk
ByDiana
11月 04, 2024
早餐应该再改善一些，前台服务专业，下次还会再来，客房服务人员服务响应即使，值班经理郑梦婷和王敬以及gro黄紫阳服务超级棒，下次一定会再来
perfect stay
ByHummer
7月 08, 2024
depends on my experience in IHG , (100 roomnights until now only this year) , this is the best IHG hotel in east china.
服务很好
ByShen
6月 25, 2024
酒店很好房间很干净 酒店还升级了房间，早餐也不错很丰盛 ，办入住时前台Lydia服务很热情，帮忙升级了房间还耐心讲解了酒店周边的设施
優質的服務
傑克
6月 04, 2024
Happy hour is something I like it very much. But the happy hour of the hotel looks like " Ok, i have one". If you provide the happy hour, please do it great.
Go great!
do better
A nice hotel but disappointed with Executive Lounge
ByZhuhai regular visitor
5月 11, 2024
I am happy with the room, the breakfast and the services by the staffs except the Executive Lounge.
The service by the staffs in the executive lounge is very poor.
The first evening when I was there, I saw the cutlery was not complete, I need to ask the waiter for it. I was the waiter and waitress and talking between themselves with paying attention to the guess.
When I told them that the white wine need to be replenished, the just said yes but without any action, I didn't see any white wine any more throughout the duration.
The second evening is even worst, both waiter and waitress and siting at the reception table talking to themselves, I saw a few tables were vacant but with all the remaining food and cutlery left on the table, I need to go to tell them to clean the table, and yet I saw a very slow action and want ask just to stand there and wait. Also I keep on reminding that the white wine is consumed need to be replenished , still no action and never give me any reply.
The selection of food in the Executive Floor is the worst I have ever seemed among the IHG group.
I sincerely hope that all this can be improved,
美味的早餐
ByR-Gear
3月 03, 2024
There are many types of breakfast and the taste is also very good
Great Stay again
杰弗裡
12月 20, 2023
Very nice room with comfortable beds and beautiful furniture, professional staff
酒店前台和餐饮服务的无微不至
Bylvyansong
11月 08, 2023
在华邑酒店最让我吃惊的不是他们装修有多奢华而是，入住期间我下楼去吃早餐，餐厅服务员蒋珊她无微不至的服务。当时我以为她是主管或者经理级别的，但是我跟她聊起天来才发现她竟然是一位兼职小姐姐，这是我在任何酒店都没有遇到过的一个兼职的小姐姐竟然能服务这么出色，我同行的朋友知道以后也是很震惊，因为我们遇到过很多餐厅的服务员她们并非酒店员工，服务而且一般.但是这位蒋珊小姐姐她不一样虽然她是兼职但是她的行为就在告诉我 华邑酒店值得一住！
upgrade the room
Bywarren
11月 07, 2023
the room was upgraded,and the manager sended us the hualuxe souvenir，very meaningful
房间很干净、床很舒服、菜品味道不错
By红色狐狸
10月 27, 2023
I am very satisfied with the overall hotel, which is grand, high-end and elegant. I like the design style here very much. The staff have a good image and attitude, and the conference room is large enough to meet the size of different meetings. The geographical location is also acceptable. I will choose here next time.
Lovely experience
ByVvXy
10月 06, 2023
GSM Dora Zhou is very helpful and professional during the golden week
Quiet and great view
ByKUNSHAN
8月 20, 2023
Good stay and good place for biz trip between Shanghai and Kunshan