Candlewood Suites Syracuse-Airport

5414 South Bay Road

(Town Of Salina)

North Syracuse, New York

13212

United States

入住: 3下午

退房:12下午

入住年齡:21

寄送電子郵件給飯店

1 315 4548999

聊天

線上訂房或
撥打訂房專線

Syracuse-Airport 5414 South Bay Road (Town Of Salina)

向我們預訂的好處

  • 最佳房價保證

    當你通過官網直接預訂,可獲享房價優惠禮遇。假如您發現其他地方提供更低的價格,我們將為您提供五倍 IHG® Rewards Club 優悅會積分 (最多高達 40,000 點),讓您專心享受住宿,不擔心荷包問題。

  • 網路訂房保證

    我們為您的訂房提供保證。

  • 零訂房費用!

    直接向我們訂房,不需支付任何訂房費用。

  • 資料隱私權和網站安全性

    IHG 認真對待您的隱私權,用心保護您的個人資訊。 所有您提供給我們的個人資訊都已加密,具備安全性。

房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
77%
推薦此物業

整體經驗

4

根據 1219 評論
77%
推薦此物業

Ratings Breakdown

1219評論

  • 5 星級
    692
  • 4 星級
    223
  • 3 星級
    88
  • 2 星級
    77
  • 1 星級
    139

You get less than what you pay for.

By

2月 28, 2024

Upon entering room there were wet / dirty towels on the bathroom floor. Bed had been previously slept in and was unmade. Non-smoking room that had a strong odor of smoke. Went back to front desk and was put in a different room. This 2nd room had a very thin bedsheet and bedspread. Long string of hair in the bathroom sink, faucet leaking at base. Interior hallway doors and walls are in dire need of painting and refinishing. Carpet needs changing. Do not recommend anyone staying here.

閱讀較多
閱讀較少

Poor service.

By

2月 24, 2024

Previously booked and paid for prior to arrival. Was informed that unable to process our stay and would have to stay elsewhere. Upon arguing with staff that it was already paid and booked our reservations were finally honored after they contacted their manager.

閱讀較多
閱讀較少

Terrible experience

By

2月 19, 2024

platinumelite

The room smelled of smoke and filth. There was no airport shuttle functioning. This was my worst hotel experience.

閱讀較多
閱讀較少

Reason for stay was park fly but shuttle not running found out morning of flight

By

2月 18, 2024

Found out Morning of shuttle that shuttle service not running. No notice the night before that the shuttle would not run. Had to drive ourselves and other guests to the airport during snow storm. Left car at airport. After arriving at connecting airport I called and emailed hotel manager about this issue but received no response.

Other issues

no smoke alarm, just wires out of box.

Cleanliness is questionable

We will never return to this hotel. Also black eye for the entire chain.

閱讀較多
閱讀較少

Run down

By

2月 11, 2024

Run down and not cleaned.
Thank you for taking the time to share your Candlewood Suites stay experience with other guests The Guest Experience Ratings shown below have been generated based upon your responses to our survey.

閱讀較多
閱讀較少

Horrible stay

By

2月 06, 2024

This was the worst hotel I have ever stayed in. Absolutely disgusting and smelled like cigarettes. The smoke detector was ripped off the wall. I would not recommend this to anyone.

閱讀較多
閱讀較少

Cleanliness is an issue

By

1月 26, 2024

Visible dirt and a non-smoking room thst noticeably smelled of stale cigarette smoke

閱讀較多
閱讀較少

Did not get to stay at this place

By

1月 13, 2024

Were not able to stay because there was no one to check in at th efront desk. Left with note sayign systes down come back tomorrow, had to walk 20 minutes in middle of night to find some other hotel. What a bad experience, this facility shoudl be closed.

閱讀較多
閱讀較少

This property is a huge disappointment and disgrace to the IHG brand

By

1月 09, 2024

Do not be fooled by the IHG brand on this hotel. It is old, not clean, poorly maintained, not staffed appropriately, and not at all comfortable. If you are looking for the IHG experience in a hotel-this is not it.

閱讀較多
閱讀較少

FRONT DESK CLOSED WHEN WALKED IN MIDDLE OF NIGHT

By

1月 08, 2024

If possible, I would have better business bureau close this property.
Imagine when you walk to your hotel you booked in the middle of night and there is no one to check you in. Instead you see a sigh that says our system is down come see us at 7 am. on top of that it's your 19 year old college going kid. Any parents can imagine our pain and suffering that we went this day. No one should book this hotel.

閱讀較多
閱讀較少

Kitchenette without pots, pans, dishes, silverware

By

12月 30, 2023

I have stayed at this property before and although the kitchenette was not overstocked there were a few pots, pans, coffee cups, dishes, and silverware, but this time nothing to use for cooking or eating a meal not even disposable cups for coffee.

閱讀較多
閱讀較少

Dissappointing stay

By

12月 28, 2023

Very disappointed in this stay. We have used this facility in the past and enjoyed its convienence and affordability. This time was much worse. It was like staying in a dorm hall. There were a bunch of kids playing in the exercise room and running in the halls, adults having a loud party in the 4th floor "conference room". There were no silverware in our suite and minimal pots and pans. We only had sheets and covers on the bed, no blankets. There were no trash bags in the garbage containers. The overall condition of the hotel had deteriorated considerably. The hallways were dirty and had lots of litter in them. There was no TV in the living area and the one in the bedroom was disconnected. The furnature was dirty and looked misused. The staff however was very accomomdating.

閱讀較多
閱讀較少