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InterContinental Athenaeum Athens

InterContinental Athenaeum Athensのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1408 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1408お客様レビュー

  • 5 スター
    982
  • 4 スター
    297
  • 3 スター
    77
  • 2 スター
    36
  • 1 スター
    16

comfortable bed and great service

By

11月 27, 2020

club

This was a work trip so my company booked this hotel. I could not have been more pleased with the hotel amenities, service, food/beverage, breakfast bar/buffet. This is a first class operation! I will definitely use this hotel for future travel both personal and business. Thank you for a great stay!

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Sehr gute Erfahrung

By

11月 26, 2020

club

Alles super, gutes Zimmer sehr sauber, super Frühstück, freundliches Personal

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trotz lockdown

By

11月 21, 2020

ein wenig in die Jahre gekommenes großes 5 Sterne Haus, mit professionellem Services, am Rande des Zentrums. Trotz Lockdown lief der Laden rund.........................................

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Personalised service one has come to expect from The Intercontinental

By

11月 15, 2020

The hotel felt safe and clean in these pandemic times. Staff in particular were very helpful and kept us in good spirits. Food options were perfectly acceptable given the local government restrictions. The room upgrade was very much appreciated as it allowed me to get some work done in a private area. However the room decor needs updating. The main tourist sites are a 20 min walk away or a short cab ride which makes the hotel an ideal place to retreat to away from the hustle and bustle.

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Extremly disappointing

By

11月 13, 2020

Check in was the worst I have encountered at an IHG hotel. Room given had the worst outlook available I think. Room not serviced on one of two days. This has reallt put mw off staying at this hotel again, where I did have such happy memories.

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Großartiges Aufenthalt während Lockdown in Griechenland

By

11月 12, 2020

Das gesamte Personal war stets freundlich und zuvorkommend. Die HK Abteilung hat einen großartigen Job geleistet. Selbst unter den Sitzkissen bei allen Sofas war es blank sauber. Sehr gut! Ansonsten gab es nichts zu meckern. Auch danke für das tolle Upgrade auf ein Premier Suite für Ambasador member. Nur ein kleiner Hinweis, bei einem Upgrade sollte vielleicht FO dem Gast Bescheid sagen, welche Zusatzleistungen der Gast außer der höheren Zimmerkategorie bekommen wird. Wir haben erst beim Check out gemerkt, dass das Frühstück in unserem Zimmerkategorie inklusive ist, obwohl wir kein Frühstück gebucht haben. Das kann nur durch das Upgrade geschehen. Schade.

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Athens Stay

By

11月 10, 2020

platinumelite

Comfortable stay in Athens and near attractions and restaurants. Limited currently due to Covid restrictions.

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Very disappointing for an InterContinental

By

11月 08, 2020

club

The hotel itself is beautiful inside, and the lobby areas look fantastic and are very well maintained. Spotless throughout, with sanitiser available on all floors.

However, this good aesthetic doesn’t match the experience you get there. The changes they have made for Covid don’t always make sense - for example, they have removed all coffee facilities from the rooms, but without making it available in the lobby - this just makes them look penny-pinching.

Also, no one tells you on arrival that the pool is closed... and the door is open with no signs saying ‘closed’. But when I went to use it someone came running out of the restaurant shouting very rudely that it was closed and I had to go away immediately. This man was the rudest hotel employee I have ever met. I shouldn’t be made to feel upset for staying in the hotel - in these difficult times, you’d think they’d make extra effort to be as nice as they can to the few people who are actually travelling.

Overall, not the experience I would expect from an InterContinental hotel, and one to remember in future when choosing a hotel.

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Excellent and Safe Stay

By

11月 07, 2020

Usual Intercontinental welcome.

Greats service and quality.

Felt COVID safe.

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Disappointing for a premium hotel

By

11月 04, 2020

This is supposed to be the jewel in the crown, but the rooms feel tired and dated. It’s all a bit 1980s. There is no USB charging for phone or espresso machine (both available in the Athens Crowne Plaza up the road). The bathrooms are also very dated and the bath is far too small for someone my size (6’2”) - it’s uncomfortably narrow to even stand and have a shower and very uncomfortable to bathe in.

Staff and friendly and helpful and the common areas are spacious.

Breakfast was extremely nice but horrendously expensive. Double the prices of the crowne plaza up the road (where I stayed earlier in the week).

I got a night here on loyalty points and supposedly had an upgraded room, but would certainly not pay to stay here.

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Family stay - Oct 2020

By

10月 30, 2020

We enjoyed another outstanding stay at an Intercontinental property courtesy of the Athens Athenaeum. In late Oct 2020 the staff were doing an outstanding job in very difficult circumstances with fewer guests due to the ongoing Covid situation.
Every aspect was excellent, from dealing with the reservations manager via email to organise our stay, to food

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Old tired hotel

By

10月 22, 2020

platinumelite

Hotel is not fit to be an intercontinental and should be demolished
guests expect a lot more from an intercontinental hotel

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