 お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。
総合評価 4.4
91%
のお客様がこのホテルをおすすめしています。
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InterContinental Citystars Cairo
ご予約の管理
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。
総合評価 4.4
91%
のお客様がこのホテルをおすすめしています。
|
Good, but to be improved
BySrini
12月 15, 2019
Good Hotel, but housekeeping is a long way to go...
Very comfortable and excellent personal service.
ByHeatherset
12月 10, 2019
Stayed here for two nights in November on my way to Sharm el Sheikh, from the UK. From pick up at the airport to my return everything I was likely to need was anticipated and arranged. The level of personal service was higher than I have found at other Intercontinental hotels.
My room was large and had a comfortable bed. Only one quirk, the hot water took over a minute to arrive after turning on the tap, very unusual! Air-con was effective and quiet, everything else was first class.
Restaurant and breakfast were good and able to accommodate my request for gluten-free and prepared my special porridge that I brought. Well done!
Perfect receptionist employees
BySari ali
12月 08, 2019
Professional stuff and smiley faces around you all the time, comfortable rooms
Poor reception performance
ByFahmy79
12月 04, 2019
I had a bad interaction from the reception employee dedicated to IHG awards club when checking in and had to avoid dealing with him during check out.
I have experienced bad attitude and it wasn't a pleasant at all.
I didn't highlight this to his manager, but thought giving my feedback in my review.
On the other hand, the rest of the crew were friendly and helpful.
My stay
BySherif Darwish
11月 28, 2019
Hotel was excellent, front desk personnel was very friendly knowledgeable and wanted to do anything for me. However staff at open buffet breakfast were not that friendly, they had side loud talks with each other, supervisors were nice. Showerhead wasn’t functioning the way supposed to, it was broken and tape was wrapped all over it.
mr
Byhashal Alfadhli
11月 25, 2019
very happy and greatfull to your services and cleaning of all the room , bath . bed . and enjoyed the lobby and spa too much on my stay .
不错
By一路lei
11月 22, 2019
很不错的酒店，环境服务都不错，不过缺少中餐馆，提供的餐里面也没有中餐。
Poor service and lack of modern facilitites.
ByDeathwalker
11月 22, 2019
The hotel was not at 100% occupancy. At check-in( which took arond 20 minutes) they tried to put me in a twin room or a smoking room . I had booked a King Double but was not offered the usual upgrade(I'm Platinum). They then proceeded to empty my minibar for some unknown reason whilst I was trying to unpack. The lobby allows smoking everywhere and as such there is no where to get a coffee or service in a no smoking area. I tried to just get a coffee in the no smoking area but was told to they didn't serve and should try the mall next door. They also allow smoking in the Japanese restaurant. There is no Express Check out service. Overall a very poorly managed hotel with outdated services and expensive as well. There are much better and more modern hotels in Cairo. One to avoid.
Good
ByAlaa78
11月 19, 2019
Excellent stay in the hotel I liked this vacation business
Mixture of past and present
ByIS72
11月 16, 2019
Staff are trying their best to make the stay nice.
A calm stay
ByKhulood
11月 12, 2019
I just want to send my regards and appreciation to Mr.abdulrahman at the front desk during my Check in. He was very warm and knowledgable. In addition, the stay as a whole was very comfortable and relaxing for the 2 nights i spent there.
unqualified & Rude staff
ByAmira Abd El Wahed
11月 12, 2019
we faced problem at check out, it was miss-understand between us & reception about room rate , So the Responsible of reception call the Tourism Police for my Husband :(
I will never go back to this hotel & any Branch for
InterContinental hotels nor IHG hotels
and never recommend it to any other people