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実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
85%
のお客様がこのホテルをおすすめしています。
総合評価 4.3
85%
のお客様がこのホテルをおすすめしています。
|
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
85%
のお客様がこのホテルをおすすめしています。
総合評価 4.3
85%
のお客様がこのホテルをおすすめしています。
|
Great location
Bysmb20
12月 02, 2022
Very welcoming! Excellent location! Staff were friendly and helpful.
Gracious staff
ByGina1996
12月 02, 2022
Enthusiastic and kind reception staff really does make a delightful difference.
Safe place to stay
ByTravel RT
12月 01, 2022
Hotel was a safe haven from a horrible AirBNB experience.
Great service and staff.
ByBullbear43
12月 01, 2022
Rooms were great and had a amazing view of the city.
Do your research if you have a wheelchair
ByChiGurl22
11月 29, 2022
Hotel staff was really nice. Do your research if you have a child in a wheelchair. Pool is only accessible by stairs, it is historic. Not easy to get a child in and out without an adult in the pool. Rooms are smaller, but again, historic. Bathroom had mold. We ended up hanging an air freshener.
Great checkin, hotel staff very accommodating and friendly
BySnowWhite 10
11月 29, 2022
IHG Chicago is a magnificent hotel with beautiful architecture. The staff was incredible and location amazing. The views of the river are lovely if you can get the right facing room.
Comfortable Bed and Garrett Popcorn upon check-in.
ByKnits4Kix
11月 27, 2022
We were upgraded one room level prior to our arrive. We were in the Grand Tower. Room was nice sized. Pool is amazing. Be careful when using drink vouchers. The voucher is valid for drinks under $17 (at the time of our stay). Ordered a $19 drink and couldn't use the drink voucher and just pay the $2 extra bucks. Caught me once on that -- not twice. Ordered the $19 drink as a "treat" - not typically what I would order.
Great hotel on the mag mile
ByArem007
11月 26, 2022
A lovely hotel on the mag mile, a perfect position to go exploring chicago. We had a lovely big room with a view of the wrigley building and tribune. The swimming pool is beautiful and would recommend trying it. Highly recommend this hotel
Was a hotel
ByEggy01
11月 23, 2022
The hotel was costly. But the worst part was how expensive everything was from the hotel food to the on site store. Was cheaper to walk across the street to get things you needed.
Had higher expectations
ByKT1982
11月 23, 2022
The best thing about this hotel is location. Beds were hard. Lampshades stained, handle to bathroom sink broke, bed sheet stained, only light blankets provided even though it was mid November. The location was great- within walking distance to many attractions and bus stop nearby. Staff was friendly.
Better check everything that is happening in Chicago that may impact your ability to REACH the hotel, because staff won't
ByRob2003
11月 22, 2022
Michigan Avenue is CLOSED and you don't notify guests?!?! I lived in Chicago for 15 years . . . this is such a rare occurrence that guests should have been told in advance. So, I missed a dinner meeting (which is a big deal for a one night stay). $20 credit . . . better ask them to stock the mini fridge ahead of time because it's a major production if not. Just forget it, and go to the convenience store. I've stayed here before . . . feel really disappointed after this experience.
Great staff but hotel cuts corners and needs more staff
ByFoodguy 44
11月 22, 2022
I have great compassion for the staff working under such pressure with a parade ongoing. They should have provided toiletries and other items as suggested before. Looks like cutting corners and hotel not up to ICH standards. Billing awful. Needs a concierge
.