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InterContinental Chicago Magnificent Mile

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InterContinental Chicago Magnificent Mileのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
87%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1768 お客様レビュー
87%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1768お客様レビュー

  • 5 スター
    1138
  • 4 スター
    348
  • 3 スター
    140
  • 2 スター
    78
  • 1 スター
    64

Business hotel

By

2月 16, 2020

club

Easy to check in and out
Overall it was good to stay for work

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Excellent Hotel and location

By

2月 13, 2020

Great staff, great location, very nice room. Close to all shopping and great restaurants

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床铺舒适

By

2月 12, 2020

platinumelite

总体体验还好,就是房间空调的噪音较大,洗手间的设施陈旧,有些破损。

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Always a great stay

By

2月 12, 2020

club

This is one of my favorite hotels. Great location, great staff, prices aren't bad at all. Great wine bar in the hotel, great restaurant in the hotel, Starbucks in the hotel, mini store in the hotel. Has everything you need... Pool, gym, etcetera. All great.

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Clean, comfortable, great location, great amenities.

By

2月 10, 2020

We stayed in a luxury suite Executive Tower. The views were amazing from every window. North , south , east and west views of the city. Truly was stunning. The suite had 2 comfortable beds. Very clean. 2 full bathrooms - one with walk in shower that was so posh. All the toiletries were wonderfully scented. The only thing we noticed at first was more overhead lighting would have been nice as the rooms only have lamps but once it was evening, the lights of the city outside were stunning. The views made up for it. And in the morning, the lighting didn’t bother us either. The valet at the curb was so friendly and accommodating - super service. Front desk staff great. Perfect location.

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Great Location

By

2月 09, 2020

platinumelite

This hotel is in a great location if you want to be close to all the great things to do in Chicago. You are on Michigan Ave, you are close to Navy Pier and the river.

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Comfortable stay but issues with breakfast

By

2月 09, 2020

club

Overall great rooms and hotel location

However, had an issue with breakfast. My assistant made reservation and I was told I had breakfast included, which was apparently "confirmed" by hostess when I arrived.

To my surprise, when I got the bill I realized that this was not the case, and I had been charged for every breakfast meal. The waiters at the breakfast never mentioned anything to me and never gave me a bill (to agree to have it charged to my room versus paying upfront with credit card). Every day I went there they just asked if my breakfast was included and for my room number/

This was clearly miscommunication but I should have been made aware immediately.

In addition, the breakfast buffet was never available during my one week stay.

Upon my departure I was offered no apologies and no solution to this problem. I was unpleasantly surprised as an IHG member

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Great Value and Convienence

By

2月 07, 2020

The rooms were clean and plenty of amenities for the purpose of my stay.

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Great hotel

By

2月 05, 2020

Nice hotel landmark and best location to shop and dine

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$75 to park, beds were horrible.

By

2月 04, 2020

club

The beds at this hotel were the worst I have ever experienced. I had 2 other people with me staying here and they both think that the beds here were horrible aswell.

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Good and Bad

By

2月 04, 2020

This hotel has the most beautiful pool area. On Saturday's they host a Movie and Popcorn in the pool area. The kids floated on a raft while watching a movie, so fun! I am not crazy about the swim lanes, that needs some more thought. A man not only hit my niece while he was swimming (he was Not in a swim lane)then yelled at my kids to get out of his way, they were not in the swim lanes. This was such a bad experience. We ordered room service and it came with a beautiful rolling table, super nice delivery guy. But the mood was ok, but it seemed like it had been sitting under a lamp for awhile and the food wasn't very warm. For the price I was disappointed. The bed and pillows were amazing, but tell me why you have full size beds and not queens, if they would have been queens it would have felt 5 star! My last issue was I prepaid for my breakfast, my room had 4 people, which I indicated on the reservation, however we got down for breakfast and it was only for 2 people. I complained and they said oh well. This is so frustrating, why would I prepay only for 2 out of 4 people. No staff was any help on this. So frustrated!

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Great Hotel

By

2月 03, 2020

club

Excellent accommodations would recommend to anyone staying in the city.

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