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InterContinental Chongqing Raffles City

InterContinental Chongqing Raffles Cityのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
50%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 3 お客様レビュー
50%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

3お客様レビュー

  • 5 スター
    2
  • 4 スター
  • 3 スター
    1
  • 2 スター
  • 1 スター

Excellent

By

12月 03, 2020

Best intercontinental experienced. Normally I don’t stay in IHG, I have heard this particular hotel and gave a try, it was surprisingly good, everything is excellent. Room, restaurant, most important service! I say best in the town

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迄今为止最好的装修

By

10月 14, 2020

club

装修非常简约干净,整体令人印象深刻。交通方便,楼下就是来福士广场。干净度和舒适度是首屈一指的。

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Very overpriced with unsatisfactory guest service

By

8月 23, 2020

As the newest luxury hotel in Chongqing, this hotel has gotten much attention in the nation and oftentimes becomes fully booked. Yet there are so many areas to be polished, including guest service and amenities. Just a week after I became a Spire Elite member, I came to this hotel specifically for my birthday and hoped to discover the benefits of my new membership level. Thus I sent out an email to the hotel a couple days in advance. However, the hotel failed to respond until I made a phone call after a few days, and the staffs who took my call weren't being helpful enough like others I've encountered in other InterContinental Hotels. When I checked in, the staff at the front desk did not recognize my birthday and failed to clarify if I should have club access. I was very disappointed to later hear that she made a mistake when telling me about having club access during check-in and I didn't deserve it even on my birthday. When I checked out, I had to wait for a long time too. Apart from the guest service, while this new hotel is so overpriced considering the average hotel price in Chongqing and even China, the hotel rooms are small and filled with new construction smell. Be careful if you are bringing your kids or sensitive people. Moreover, the mattresses in all rooms are so hard that I couldn't believe it!! But I have to say that other amenities and the decors in the lobby are brand new, modern, and upscale. And breakfast was amazing. Yet overall it's still incompatible with the extremely high price, in spite of its popularity thanks to its grand opening.

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