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InterContinental Dubai Festival City

InterContinental Dubai Festival Cityのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 2354 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2354お客様レビュー

  • 5 スター
    1777
  • 4 スター
    336
  • 3 スター
    127
  • 2 スター
    61
  • 1 スター
    53

Early Check in

By

9月 11, 2022

I arrived very early and I couldn't check in. the general manager Mr. Hassan Hamada was extremely helpful and managed to secure a room for me right away. he was extremely helpful.

I also needed some assistance with my restaurants reservations, which was very easy through Mr. Abdulqudos the concierge who made my stay very pleasant.

Thank you,
Ahmed Fallatah

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Inspirational Intercontinental

By

9月 11, 2022

platinumelite

If consistency is a measure of perfection, then the Intercontinental Dubai Festival City has mastered the art! This property is my favourite in Dubai and the No.1 reason is that the team achieves service excellence every time I stay, without fail! This is why it is a pleasure to return my business time and time again. The customer service, staff, F&B, rooms, cleanliness and above all The Club Experience never, ever disappoint. This was yet another truly memorable and extraordinary stay with amazing service at every touch point. This is the key to customer satisfaction and making every stay an unforgettable experience. The many little 'birthday touches in the suite' were a wonderful surprise! Thanks so much to the entire team and a shout-out to Kim who made our check-in so smooth! THANK-YOU!

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Lovely rooms, well thought out.

By

9月 11, 2022

The rooms are well spaced out and lovely. The bathroom area is generous and well thought out for long stay. This also applies to the provided closet spaces. The room temperature control is good and reliable.

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Appreciate

By

9月 02, 2022

Thanks for all this hotel staff starting from the outside door till the top management. Honestly I'll keep coming here every time I'm in Dubai.

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Thank you for a great experience

By

8月 31, 2022

As mentioned before I am really happy with the experience I had. Thanks to Ms Juliana and her team Mr. Hassan Hamada they were very attentive to an issue I faced at checkin and Mr. Hassan acted immediately and professionally to make sure the issue was resolved. It is one of the best hotels in Dubai. Thank you

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Great and comfy Suite

By

8月 31, 2022

Great comfort, wonderful experience. Enjoyed a lot with family and built good memories.

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Comfortable bed and great service

By

8月 29, 2022

platinumelite

Comfortable bed and great service..great and beautiful breakfast

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insect In the room

By

8月 26, 2022

An insect in the room and also the reception does not answer calls from inside or outside the room?! My experience was bad, the hotel is constantly going down its level

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Short stay

By

8月 26, 2022

Short stay in dubai as stayvaction. Major reason was approximation to festival city mall with access to shopping and food outlets. Also very easy to access as the hotel is very close to major road.
Check in was smooth. Rooms were ready. Staff were more than accommodating. Excellent breakfast choices. The pool area However the disappointment was from cleanliness especially in the bathroom with hair strands from previous guests in the tub, on shower handle, piece of candy on the floor. Although it was rapidly cleaned but left us wondering about the claims of sanitation.

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Accommodation and Services

By

8月 26, 2022

My stays with family at this property “ Dubai Intercontinental Festival “ was great due to excellent services and friendly staff. I was recognized as a royal member and has been provided with all welcoming and benefits as a IHG member. Although I had a slide problem / issue with my booking, but all thanks and appreciation to Mr. Hassan, the Front Desk Manager, for solving the issue right away, which makes me and my family happy and satisfy to stay in this hotel now and future stays. I do recommend this hotel for all Dubai visitors.

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Great experience

By

8月 24, 2022

club

Amazing staff, good housekeeping, great breakfast and dinner (Chef Jo was amazing).
Will come back again!

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DFC My Favorite destination in Dubai

By

8月 24, 2022

Since 2008 this is my favorite Hotel, and it’s my destination in Dubai

I found all my needs, hotel services and appreciations as vip guest.

I Always recommend this hotel for all my Family and friends

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