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InterContinental Fujairah Resort

InterContinental Fujairah Resortのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。

総合評価

4.7

XXに基づく 869 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

869お客様レビュー

  • 5 スター
    680
  • 4 スター
    130
  • 3 スター
    24
  • 2 スター
    22
  • 1 スター
    13

Second time back and it gets better

By

12月 16, 2020

This is my second stay with Intercontinental Fujairah Resort and they did not disappoint!

The rooms were spacious with practical layout, providing sufficient space for family with kids. The balcony space was good for a relaxing afternoon or after dark chill out spot, overlooking the pool with the sea in the distance. Amenities were ample with tennis courts, 4 pools and access to the private beach.

The experience were made even better with attentive and thoughtful staff. Special mention to Khayal at the front desk for smoothening the check-in, Chef Suseno at Drift (for the great customised dinner), and Poince from housekeeping for making our stay comfortable and memorable.

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perfect property

By

12月 14, 2020

club

I have nothing except superlatives for this hotel. From the moment we were met as we pulled up to the hotel until the moment we left - everything was great. Front desk, valet parking staff - especially the concierge. All were great. Dinner at the seaside restaurant was delicious, breakfast was great. Our room was spectacular - with a view that I will never forget.
As in our country the gyms are closed due to carona - it was great to work on in a real gym!
Our only mistake was that we didn't stay longer.
Thank you - we'll be back

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Excellent

By

12月 13, 2020

platinumelite

It was a great experience from our arrival until we left! The staff is very helpful and friendly and they did everything we asked for perfectly!

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Very nice suite room but need Pandemic rearrangement

By

12月 12, 2020

This hotel is the best among all surrounding hotels it’s new and very clean room with nice decor and has the best facilities among all also breakfast was good combination but not enough tables for all guests.

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Nice plays for a staycation

By

12月 12, 2020

club

Excellent view from the room.. clean private beach... friendly staff.. and affordable for a 5 star hotel...

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Weekend Getaway

By

12月 09, 2020

platinumelite

Rooms were clean and comfortable. Most of the staff were nice and courteous but at certain times, it makes us felt as though certain nationality of the guests would get more attention from the staffs and wouldn't have to wait too long when in queues or queries.

Visited the spa center and was promised by the staff that they would arrange the booking but we did not received any callback or confirmation at all even until we checkout.

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Fair Stay

By

12月 07, 2020

club

Fair stay during the late check-in, the timing was delayed for almost two hours in the first day, this was the disappointing in the hotel

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Excellent short stay

By

12月 05, 2020

platinumelite

Only stayed 1 night on this occasion, but the whole experience from check in until check out was fabulous. Staff and service top quality in all interactions.

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Enjoyable place to stay for vacation ..

By

11月 29, 2020

club

Excellent value for money. Gorgeous Location. Very comfortable and dedicated staff to deliver good quality service.

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Great spot for staycation

By

11月 29, 2020

club

Excellent hotel with superb views. Rooms are spacious and sea side view balcony makes mornings so special during sunrise.

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Nice, relaxing stay. Amazing staff (most of them)

By

11月 28, 2020

club

Was my second staycation and will come back for more. The staff is what will bring me back to be honest. Right from Kristoff the manager, to Jamol who checked me in. Krushna the head chef and his team are fantastic. They were gracious enough to give me their personal mobile numbers and said I was free to contact them anytime. And they responded every single time before my stay. Hats off.

There are 3 areas though where I would like to see improvements.
1. I was not informed that if I use mu Entertainer vouchers for the Spa, there is a different charge. Would have appreciated the clarity

2. You should have Ala Carte options for lunch and dinner. I ended up paying room service charges because you only had buffet otherwise. I must mention here that Krushna and his team went out of the way to accommodate my requests and without them it would have been disastrous

3. Have a medical room where you have basic medicine ls like OTC painkillers, sprays etc.

Note: My daughter loved the kids club. The staff in charge is fantastic. Can only remember Harshi's name but all are awesome

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Not Intercontinental standards

By

11月 28, 2020

platinumelite

The room was not clean , dust in some places and some died cockroach on floor

A lot of essential food on breakfast is not available. Some staff in the restaurant do not understand English.

The reception team do not know how to deal with a platinum member, not professional at all, we book for anniversary but they said we can't see in the system. We waited for 1 and half after the manager told me we will arrange the room for the anniversary and then he did nothing, absolutely nothing we found.

On swimming pool, some towels are dirty and very vary old with holes and torn.

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