 お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。
総合評価 4.4
89%
のお客様がこのホテルをおすすめしています。
|
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。
総合評価 4.4
89%
のお客様がこのホテルをおすすめしています。
|
Coming Back
ByYounger64
5月 16, 2022
This is the second time my wife and I have stayed at the hotel and it won’t be the last.
All the staff were courteous and polite, and where necessary engaging, we felt very welcome.
Excellent staff. Unique property.
ByTravel Pointman
5月 10, 2022
Hotel is in a unique, historic building. Very charming and peaceful. Rooms need a bit of extra TLC -- hotel is most likely still catching up after the long 'Lockdown' situation -- but do provide a pleasant place to rest. Location is excellent. Staff very kind and professional.
Poor effort IHG
Byrandom
5月 08, 2022
We have stayed here many times and all I can say is this is not a 5 star hotel at this point in time!
IHG you need to up your game or reduce your prices .
Hotel in need of renovation
ByShay1112
4月 29, 2022
Rooms very old and not cleaned to a high standard. I had to move room three times due to the room not being clean.
On the plus side, friendly staff.
Spa area is old and nothing special.
Wouldn't recommend this property. Very disappointing experience overall.
Great location- rooms lacking
ByMjb55
4月 27, 2022
Great location near the main station with ample public transport nearby. Rooms and hallways need updating. Feels like the 1990s. Shower awful- shame as the bathrooms have been updated. Lacking any ambience.
Worst Intercontinental I've ever stayed in
Byccfoster83
4月 22, 2022
The small bathroom was very poor, in desperate need of renovation. It took a full ten minutes for the very noisy shower to get up to temperature and the pressure was very weak. We complained but the response was 'we get that a lot'. To top it all, the towels were stained with god knows what.
We went to the connected Italian restaurant too and that food was not good. Barely ate it and left.
We've stayed in a lot of InterContinental's and are very rarely disappointed, hence we keep using the brand. Definitely the worst one we've ever been to and would not recommend it.
Stunning building in a fab city centre location
ByPaul Dav
4月 02, 2022
On arrival we were welcomed by Rose, who was extremely professional and friendly. The building has been very tastefully renovated and was stunning. The room was clean spacious and modern. We asked for a late check out and the manager couldn’t have been more accommodating. There was a well equipped gym, lovely swimming pool, jacuzzi and sauna. All in Al an excellent hotel in a great city centre location, highly recommended and will be staying here again.
A beautiful hotel in a great location
ByDavid
4月 01, 2022
Firstly I wish to thank the reception & concierge team for always smiling & a welcome.
It is a credit to this hotel to make you feel so welcome.
Although the main restaurant was not open for dinner, we enjoyed a lovely dinner in Ronnie's.
Looking forward to a return visit soon
Comfortable bed in peaceful location
ByCaity22
3月 20, 2022
Upgraded to a premium room with a balcony overlooking the restaurant/bar. Great service, excellent amenities and very comfortable bed.
Great spot in the heart of Melbourne
ByMorsguccii
3月 01, 2022
A great hotel in the centre of Melbourne. The IH is surrounded by some really great restaurants and it is only a short walk to Southbank and Crown around 10 minutes and about 15 minutes to Docklands.
The staff are exceptional, warm friendly and above all helpful.
Many thanks to James, Kishor and Belinda. They along with all the staff went out of their way to ensure our stay was excellent.
We were sad to learn that Hobin has moved on.
We can not wait until our next visit.
Poor fit out
ByNarrabridgeon
2月 03, 2022
No USB ports in the room. Come on guys its 2022. Room was not much better than what you would get in an average roadside motel. Shower was atrocious. Zero value in paying all this extra money for the 'Intercontinental'. Will stay at a proper 5 star next in Melbourne.
So good to be back
ByMorsguccii
1月 08, 2022
After several covid lock downs and the hotel being closed to usual customers it was so good to be back to reconnect with the staff that still remain. It was great when James ran up to our car to welcome us. Then Hobin with his cheeky grin waited to greet us at the check in. We wish the hotel and its staff the very best of luck going forward. The Intercontinental Hotel is such a special place and we can not wait to get back again soon.