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InterContinental New York Times Square

InterContinental New York Times Squareのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
82%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 4087 お客様レビュー
82%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

4087お客様レビュー

  • 5 スター
    2377
  • 4 スター
    837
  • 3 スター
    401
  • 2 スター
    213
  • 1 スター
    259

Great view for the price

By

8月 13, 2022

Got a good price on a two bed room with a view. The bathroom was not enormous but had a very sizable shower and was very well furnished. We caused a noise complaint and the hotel staff was very polite in addressing it.

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Great location and service

By

8月 13, 2022

Excellent hotel, good location, central and connected, good service, good food, great value for money. I stay there many days every year and always come back for the service and location. Nice and friendly people

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Lousy Experience…. Can’t even meet the bare minimum standard

By

8月 12, 2022

Staff isn’t trained well. Created lots of frustration … can’t believe this is an Intercontinental. Service is non existence. Sleep quality not there due to aircon noise and many more…

I wouldn’t be staying there anymore. Utterly disappointed.

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Overall Excellent Staying Experience

By

8月 09, 2022

Good location, having tasty breakfast every morning. For Ambassador, it provides premium service, especially thanks Ms. Rose, she works hard to help me to deal with a lot of questions.
Room is upgraded to corner room, having street view and cozy sofa.
I will recommend people who first time to visit New York. Intercontinental Time Square is priority choice for you!

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Highly Recommend

By

8月 08, 2022

Great location, excellent service, wonderful staff - makes the whole experience very simple

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Excellent Tourist Location, Great views and Professional Knowledgeable Staff

By

8月 06, 2022

Excellent location if your objective is to experience the touristy side of Manhattan. Plenty of life and activity in the day & late at night.
Really nice knowledge staff, friendly and professional. Tried their best to address and accommodate us with the issues which came up during our stay.
Nice views from the rooms at higher floors.

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Had an amazing stay

By

8月 06, 2022

This Hotel was wonderful all around and would recommend for anyone in the area.

After an extremely disappointing stay at another IHG hotel nearby, we checked out early and headed to stay at the Intercontinental.

From the lobby, to the rooms, to the staff, and the restaurant, everything was outstanding.
The rooms were made every day, and the room service staff were extremely friendly.
The restaurant was very nice, food was great, and the staff were wonderful.
The hotel has baggage check for those arriving early or leaving late.
There are six elevators, which means no waiting for a ride.

This hotel saved our family vacation and I couldn't be more pleased.

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AMAZING

By

8月 05, 2022

I was here for 10 days with my family and cannot say enough good about our experience. The staff were AMAZING! The Stinger Bar and grill onsite also amazing. Hands down one of the most wonderful hotels I have had the pleasure of staying in and will be the only one I stay at for future trips to NYC!

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Great View and Visit

By

8月 04, 2022

We really enjoyed this location. The proximity to Times Square was great! I was able to get upgraded and receive late check out with my Diamond status. The staff was knowledgeable and very pleasant.

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Can't get in contact with anyone

By

8月 01, 2022

I stayed here last week and have tried reaching out to hotel management and left several messages with no response. I prefer to talk directly with the hotel and give them a chance to hear my concerns prior to leaving a review but at this point don't have any other options. The hotel itself was nice and the staff was okay. Our room smelled badly of cigarette smoke so I tried to notify staff by calling the front desk. No answer. Several attempts and no answer so I had to go down to the front desk. They offered to have someone come spray air freshener which I didn't think was a reasonable solution but we decided to just deal with the smell assuming it would go away. The smell stayed for both nights of our trip, very disappointing. We also had a hard time getting a rollaway bed. After the stay we were incorrectly charged for mini bar items which we did not purchase and did not receive the $20 credit at the restaurant we were told would automatically be applied. I would appreciate a response from someone at the hotel. Thank you.

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Good experience

By

7月 31, 2022

Good experience and helpful staff and I liked the atmosphere and close to shops. Need washer and dryer for customer to use in the hotel.

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Great Hotel, very friendly staff

By

7月 28, 2022

We really enjoyed our stay here. The only criticism is the room was a little tired and needed just a bit more vacuuming every day

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