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InterContinental Costa Rica at Multiplaza Mall

InterContinental Costa Rica at Multiplaza Mallのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
90%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1305 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1305お客様レビュー

  • 5 スター
    873
  • 4 スター
    254
  • 3 スター
    93
  • 2 スター
    44
  • 1 スター
    41

Ruido en las puertas y servicio poco atento

By

1月 14, 2021

Las habitaciones tienen buen tamaño pero las cerraduras generan mucho ruido. El personal no tiene amabilidad a veces parece que te hacen un favor.

Al lado hay un centro comercial que se agradece.

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ICH January 2021

By

1月 09, 2021

platinumelite

This is a beautiful property. It is my third time to stay here. The Multiplaza Mall is across the street and is a huge shopping mall.

If your breakfast is not included in the price - I recommend going somewhere else. The food is delicious and service is good, but I felt that it was very overpriced.

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Excelent Service - Outstanding Breakfastbuffet and Organization

By

1月 08, 2021

Very competent friendly check inn/out and concierge services
breakfast Buffet/ variety/ quality and organization in Pandemic Times of Covid 1 , are outstanding and very safe.
Andy, CR

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Fin de ano

By

1月 04, 2021

Tuvimos la oportunidad de hospedarnos en el hotel para de una forma tranquila despedir del 2020, objetivo que logramos conseguir

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Very comfortable Club room and facilities

By

1月 04, 2021

We booked a Club room but due to covid some of the facilities were closed. The room we had was large and had a very comfortable large bed with quality cotton sheets. We slept so well on it and felt rested in the morning. The air conditioning was also very efficient. The bathroom was large with a bath and separate shower cubicle and we had fresh fluffy towels provided each day. The safe was large enough to keep an ipad in with camera and wallets and the coffee machine was also good. The swimming pool was great to relax around and we spent a lot of time enjoying this with fresh towels provided in bags. The restaurant coped really well with having time slots for breakfast/lunch/dinner and for the buffet breakfast someone put the food from the buffet onto the plate as requested and it worked to help avoid lots of people touching serving spoons (due to covid). We also enjoyed lunch near the bar area in tables spread out and having a waitress service (had one of the best club sandwiches ever - it was enough for 2 people!)

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Wonderful city stay

By

1月 04, 2021

platinumelite

Older hotel but beautiful grounds, excellent staff and great food (try their sushi bar). Pool was enjoyable, and great mattress/linens.

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Not what I expected

By

1月 03, 2021

I was expecting more. They didnt handle things like they had to

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christmas in escazu

By

12月 28, 2020

Upon check-in because of covid items I paid for were not available. The gentleman checking us in told us that was the price anyway (however, our friend was in the same type room without the breakfast,canapes and drinks) and her room was much less expensive. He gave us a voucher for a welcome drink. We brought the attention to another person at the desk Paula - she fixed everything and could not be any more helpful. She is an asset to the hotel for sure with her can do attitude. I had decided we would not go back, but she changed our minds for sure. The location is great and much of the staff was exceptional!

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Overrated

By

12月 28, 2020

club

Food too expensive for quality, taste and variety
English was limited with staff
Spa overrated for types of massages and facials
Telephone calls for room service were handled very poorly with some items arriving and some forgotten
Staff needs to be trained to handled a well travelled international clientele. India has ten times more efficient and trained staff at the Taj and Oberoi group of hotels who are in addition very polite and courteous,
Very disappointed with good, room service, spa service
They never changed out a soiled and spotted blanket cover from the day they brought it.

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Excelente servicio

By

12月 23, 2020

Excelente atencion en los centros de consumo especialmente en el restaurante Factory por parte de Andres y en el bar del lobby por parte de Jonathan... El desayuno y toda la comida excelente. Habitaciones espaciosas y camas muy comodas.

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Suit Memorable

By

12月 21, 2020

Nuestra estadía en el Intercontinental fue memorable la suit una belleza y todo el personal muy atento especialmente el del front desk!!! Los restaurantes deliciosos en especial el japonés!!!!

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Lobby Bar staff are the best!

By

12月 21, 2020

Jonathan and Dennis at the Lobby Bar are fine gentlemen who go out of their way to provide excellent service. I always look forward to seeing them when I am in Costa Rica, and they make my stay at the Intercontinental pleasant and memorable.

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