しばらく操作がなかったため、後50秒でセッションがタイムアウトとなります。 ログイン状態を保持
セッションが時間切れとなりました。改めて サインイン サインインしてください。

InterContinental Shanghai Wonderland

InterContinental Shanghai Wonderlandのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
84%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 113 お客様レビュー
84%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

113お客様レビュー

  • 5 スター
    74
  • 4 スター
    21
  • 3 スター
    9
  • 2 スター
    2
  • 1 スター
    7

A spectacular property with excellent service

By

3月 06, 2022

My parents and I (3 adults) had long hoped to visit this well-known property in Shanghai and we booked a lounge-level room to ensure a memorable experience. Bonnie, a hotel staff, reached out days before our visit, secured a great room with view and ensured an additional bed in the room. There were quite a few guests on our check-in day, but the experience was smooth and efficient. The room was spacious even with an added bed. The view was no disappointment. There were plenty of shows and activities so we didn't feel bored. The food at the Chinese restaurant was delicious. Overall, it's one of the best hotels I've stayed in Shanghai and even though it's not a cheap option the experience is well-worth the money.

続きを表示
短く表示

住的最差的洲际

By

2月 03, 2022

platinumelite

1.房间阳台门关不严,晚上靠阳台的床睡觉,隔着窗帘冷风嗖嗖,空调开到最大,里面的床又很热。
2.住的行政房有行政待遇,定的时候显示可以住三个人,但是只能有两个人有待遇,小孩子没有。自己花钱买了,但是行政酒廊那个简陋的,三个盘子带一些小点心。晚上六点多去人还不是很多,但是永远吃不到什么东西,上来就没了。有一说一,服务人员服务态度很好。
3.本来小孩早饭也要自己买,正好前台刷我的信用卡忘记还我,我下去拿卡正好问了一下为什么定房间显示可以住三人就只能两个人早饭,追问半天才说那送你小孩一份吧。
4.健身房小到可以忽略不计,泳池很不错。
5.重点来了,早上八点多去吃早饭,早餐厅大排长龙,现场服务人员告知要等一个小时以上,可以去大厅吃,那边开了个餐厅。我们一家前往,具体我就不描述了,只说一句,我住的几家智选菜品都比现场多,简直无法形容了,好意思挂的是洲际,我住的洲际,皇冠没见过这样的,人多做备用餐厅也不要把自己当10块钱早餐的如家吧。到了大厅的人基本都觉得上当了,算了,也不想跑来跑去了。喝碗粥走人。
6.离店在附近的景点玩,到了四点多准备回去了想起来住宿没开发票,于是电话酒店能不能开电子票这样就不要跑来跑去了,客服部的接通了说要问前台,于是转前台,一直没人接,电话自动又转回了客服部,我告知我现在还在附近如果不能电子票发送我就去一下,否则回去再来很麻烦,前台说她联系下要前台赶紧回我电话,我说你继续帮我转前台,二次转前台还是没人接,算了,我只能挂了电话直接再跑一趟吧。去了发现大堂在搞灯光水幕秀,会员登记处没人,前台三个接待处也没人,我楞了。还好有个服务员看我站在入住登记台前,走过来问我,我说要开发票,她说要去最前面的登记处闻讯,于是又折腾半天最后还是开的电子票发邮箱。。。。
7.最后说,我能骂。。。。算了,还是有点素质了。

続きを表示
短く表示

卫生糟糕

By

1月 22, 2022

服务意识不够,处理客诉不够及时,卫生状况极为糟糕。

続きを表示
短く表示

One of the best-designed hotels

By

12月 16, 2021

platinumelite

An excellent idea to transform an abandoned pit into a giant hotel with a water landscape. The stay is also quiet and comfortable.

続きを表示
短く表示

Worth the visit

By

12月 15, 2021

This is probably the most expensive IHG hotel in Shanghai region. But the trip prove the hotel worth the buck. Hotel itself was nice and clean. I Want to give special thanks to the hotel front desk clerk Mr.Nie. He was very helpful and recognize Ellie member well. His kindness made up half of the pleasant experience.

続きを表示
短く表示

床铺舒适,服务一流,位置极佳,设备先进,饭点可口,干净整洁,非常安静

By

12月 13, 2021

platinumelite

床铺舒适,服务一流,位置极佳,设备先进,饭点可口,干净整洁,非常安静

続きを表示
短く表示

It's a hotel you may want to try once

By

12月 02, 2021

The overall experience is good, staff are nice, parking is a bit crowded, the view are unique.
There are several events inside the hotel, and are good parks within 15 minutes drive, good for kids.
The staff give me free breakfast, which is kind. However, compared with my last stay at this hotel 1.5 years ago, the breakfast quality drops significantly. E.g. yogurt was 优诺 (8-10 CNY each), now it is 蒙牛 (1-2 CNY each).

続きを表示
短く表示

上海城中度假首选酒店

By

10月 06, 2021

位置:位于松江区,附近不少景区可以玩。
抵达:从虹桥过去不算特别远。
体验:入住很愉快,酒店员工从礼宾到前台到打扫卫生阿姨都很nice,很热情。特别表扬前台Aras Xia,认真细致负责,给讲解了酒店的一些介绍和事宜,帮忙预约餐厅。
早餐很好吃,品种丰富。房间很大,景观漂亮。
下次还会选择!

続きを表示
短く表示

值得体验

By

9月 15, 2021

下雨天入住别有一番风味,可惜没有看到无人机表演,以后带娃来玩玩

続きを表示
短く表示

More Of A One-off Experience.

By

9月 07, 2021

Stayed for 2 nights whikst golfing locally. The advertising for the hotel makes it make huge and impressive, and there is no doubt it is of good quality. However I would question the value for money you are getting for the room rates being charged. Yes the rooms are big and comfortable and most if not all have a balcony looking into the quarry in which the hotel is the centre piece. In addition the size of the public spaces are large and decorated to a high standard. But as far as I could tell the bar was closed, not sure if this was Covid related but don't understand how it could be. So any gathering with friends had to be in the lounge at reception (not big enough for everyone) or at the buffet restaurant (nice but expensive and not at all private). There also seems to be a smell permeates the corridors and rooms which may be as a result of the lack of air circulating between the hotel and the quarry wall. It was not terrible but not pleasant either.
The outside deck at quarry level was OK, but looking tired in places and all the additional outdoor seating areas around the leisure centre and what I would presume to be the bar, were packed away leaving no options for sitting out and enjoying the warm evenings.
I am glad that I can stay that I have been to the hotel but I would not rush back and certainly would be looking for a deal.

続きを表示
短く表示

Overpriced hotel with broken and dirty rooms

By

7月 28, 2021

The manager's response to my comments was overly slow. After checking in, I waited 3 hours to move to another room. In the end, I was given a worse room, and I decided to stay in the one that smelled bad, and the door from the bedroom to the toilet was broken. Then I waited another 2 hours while this door was repaired. In the end, I wasted the first 6 hours of my insanely expensive stay at your overpriced hotel. I will never return there, and I will not use the services of the Intercontinental network. I will also inform all my friends and acquaintances about what happened. I am the guarantor

続きを表示
短く表示

优秀服务

By

5月 27, 2021

尤其感谢客户关系团队的Sharon的服务,非常贴心。=)

続きを表示
短く表示