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InterContinental Toronto Centre

InterContinental Toronto Centreのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 2670 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2670お客様レビュー

  • 5 スター
    1891
  • 4 スター
    493
  • 3 スター
    159
  • 2 スター
    66
  • 1 スター
    61

Clean and awesome view

By

7月 03, 2022

Room was clean with a great view. Also, the staff was friendly!

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Great Staff

By

7月 03, 2022

Staff are amazing. Evangeline was most helpful with our reservation, and came back from break just to get us settled into a room, merging two bookings into one. Room and bed were very comfortable and clean. We stay here often. Staff make us feel that it is our home away from home.

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Bring back the pre-covid Toronto hotel.

By

7月 01, 2022

platinumelite

This was my first 2 night return to the Toronto Centre hotel since Co-vid. The price increased, the enjoyment not so much. Spa closed whole time I was there. The room no longer includes cotton balls, shower cap, etc., not even a pen to write with. The TV couldn't hold a signal, although the engineering tech did try to fix it the first day it didn't last. The scale didn't work and neither did the safe, the first time I've ever had trouble trying to use a safe in the room. No newspaper for this Ambassador club member, hard to read a paper on your Iphone. The $25.00 credit I got for being a member didn't quite make up for the fact I couldn't get an omelet or even an egg that tasted real on the morning buffet. Dinner menu was more like a roadhouse than a hotel dining room. Overall not the experience I was looking for, I'm hoping for better in future.

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Beautiful Hotel !

By

7月 01, 2022

Beautiful Hotel ! Lobby is amazing!
The pillows are very uncomfortable! Very hard and heavy feeling.
We were upgraded to Corner Room. Amazing view of Lake Ontario!
Staff were great.
Check in was great.
We got there early and they had a room ready for us ! That was great!
Would definitely recommend this amazing hotel!
So close to everything, all within walking distance.
Would definitely recommend this hotel !

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Great staff

By

6月 29, 2022

The staff at this hotel are extremely accommodating and very pleasant. The only minor (and very minor) thing we could say is that the beds are quite firm. The room was very clean and welcoming. The hotels location is conveniently located in the heart of the city with transit and restaurants at your fingertips

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great 4 days downtown toronto

By

6月 28, 2022

Welcoming team was awesome, from luggage carriers to Valet. Danish from front desk checked us in quickly.

Room was clean and tidy, we were in and out several times, Valet team was excellent. Definitely recommend you stay at the Intercontinental.

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Noisy elevators

By

6月 27, 2022

Elevator noise in room was loud and staff was unable or unwilling to move me to the same type of room in a different location. Checked in at 3:00, reported noise issue at 4:30. No one answered front desk phone, went downstairs and spoke to concierge who said she would have to speak to manager but pack up our room and go to front desk upon return from theater at 10:30 to get new room. On return went to desk and was told no room of same caliber was available. Really felt that I was just dismissed.

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Intercontinental Toronto Centre I cowrie ce

By

6月 27, 2022

We stayed after a concert and it was the perfect destination. Not too far from the concert venue and lots of dining options close by.
We had a beautiful view of the CN Tower, Roger’s Centre and Lake Ontario!

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Comfortable, Secure, and Great Centralized Location

By

6月 25, 2022

This hotel is situated in the heart of Toronto downtown. It is a perfect location for those who are travelling without a vehicle. Easily accessed from transportation nearby.
When I entered the hotel I immediately knew I picked the perfect place to stay for my short visit in Toronto. Staff at the front desk greeted me and my room was ready very quickly. My room was comfortable and clean. Windows with great views. I was pleased to see that there was an espresso in the room as this is my coffee of choice at home. The bathroom and room were extremely spacious.
The front staff were very knowledgable with local restaurants and shops. They were able to suggest specific restaurants for our dining requirements .
Quiet and comfortable stay. Enjoyed the extra security for gaining access to the floors of the hotel. I definitely will be staying at this hotel again on my return to Toronto.

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Air conditioner nois

By

6月 19, 2022

club

Nice room. But pricey.
But everytime the are conditioner started, the was a big bang in the wall. Enough to wake me up several times during the night .

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Loud room, moldy shower, overpriced breakfast

By

6月 07, 2022

club

This was not a great stay.
When my neighbour would open their door, it sounded like someone was barging into my room. Also, the room's AC unit was so loud. It sounded like there was an ice machine dispensing ice every 20 minutes.
Looked like there was black mold in the shower.
Reservations were impossible to make and update. It was actually a terrible experience calling in several times between the central reservation and the front desk. I was disconnected twice and the reservation had not been updated even though I received an email saying it had been. Took 4 calls to get my reservation sorted.
The only good thing was I was able to check in early and the location was conveniently located.

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nice view of CN tower

By

6月 02, 2022

The room on the high floor facing towards the lake view can also see the CN tower day and night. also visible are the go and via trains. hotel is convenient to union station making it easy to commute to anywhere within a reasonable amount of time

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