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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,5

en fonction de 976 avis
93%
Recommander cet établissement

Ratings Breakdown

976avis

  • 5 Étoiles
    717
  • 4 Étoiles
    159
  • 3 Étoiles
    41
  • 2 Étoiles
    26
  • 1 Étoiles
    33

Disgusted

By

novembre 15, 2022

Luckily after I brought up room issues to the front desk I was relocated but the damage had already been done.

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Close to OSU

By

novembre 10, 2022

club

We stayed here on a visit to OSU and found the hotel close to OSU and less expensive than the hotels near campus. Easy to find and an easy 8-10 min drive from campus using highways 315 and 270. The room slept 3 comfortably with a queen bed and pull out sofa. Loved how the room was set up and it made it easy for 3 people to get ready. The front desk staff were super nice and accommodating. We slept well until the planes started taking off in the morning. Not super loud but could hear them. Didn't bother us too much and I would stay here again. The hotel breakfast on Sunday morning was just OK. The toaster barely worked and took 10 minutes to toast anything. The dark roast coffee ran out and the hot water for tea was cold. The lady working the breakfast was not very happy to be there and you could tell. Maybe she was just having a bad morning but hope she is not that grumpy all the time.

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Comfortable

By

novembre 08, 2022

Clean room. Friendly staff. Will stay here again in the future. Was only able to stay one night as I was leaving the next day. Room had a full fridge, microwave and utensils to use although I did not need them.

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Don't trust your reservation will be there upon arrival!!!!!

By

octobre 28, 2022

club

We booked our room as part of a wedding block in Aprill 2022 so we could be with our family traveling from all over the US. Upon arrival the hotel was oversold so part of our family was not able to stay with us. We were told everyone could still use they hotels amenities but part of our family had to stay at the "non IHG brand hotel CI&S"(which I named this way because the website won't let me reference a diff hotel name, but they will make you stay there!!!) which was less quality. They were even so generous to say that stay was "free of charge". Doesn't matter!! When you book 6 mos in advance to be with your family that's what you expect. I was embarrassed for this hotel that people showed up expecting to stay there and had to stay farther away at the "non IHG brand hotel CI&S" Never again! Beware!! Just because your "confirmed reservation" says you can stay there doesn't mean you can!! Don't trust this hotel!!!!

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The cleanest hotel we have ever stayed in!

By

octobre 24, 2022

club

We came in town for a wedding and this was the hotel selected by the bride, what an awesome choice. We were so pleased by how clean everything was, our room was perfect! The staff was over the top friendly, we especially liked Matthew. He was very kind and nice to us. He allowed the our grandkids to have a little more time in the pool since we arrived back at the hotel right before the pool closed. This was so nice, we had traveled about 8 1/2 hours so the kids were happy to swim. The pool area was very clean, the pool was warm and clean. The towels were plentiful.
The breakfast was delicious and such a wonderful spread of food. The breakfast lady was very nice, helped us with the waffle batter and keep supplies coming. She was very kind to our little granddaughter.
I would highly recommend this hotel to anyone. Please keep up the good work Staybridge suites!

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Great service. Most comfortable I have slept in at hotel

By

octobre 16, 2022

I loved my stay there it was very relaxing and will definitely stay there again in the future

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Breakfast food

By

octobre 08, 2022

Thought I should say something about the food at breakfast - it was not the best eggs were definitely not fresh - when I came down there was no coffee, but they made some when I brought the issue up.

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Not what I am use to for StayBridge Hotels

By

octobre 06, 2022

club

I stayed in this hotel for an overnight trip from Toledo. We stay in Staybridge hotels at least yearly in our area. This location was not what I was use to for a stay at a Staybridge Hotel.
The room with the double beds had ants in it, literally in one of the beds my daughter was asleep in. There was some black and green areas on the ceiling in the living area that appeared to be mold.
The pool area and the bathroom adjacent to it needed a thorough cleaning and there were no towels in the area. I did call for some and staff brought right away. The continental breakfast was good but when no one could get the waffle mix to come out of the dispensar, I finally asked a staff to help and they did not appear pleased to do so. The guy at the front desk was when we checked in was very friendly and had a great personality.

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Quick Trip for OSU Game

By

septembre 27, 2022

Stayed at hotel for an OSU game. Staff was friendly and hotel was conveniently located near the airport. OSU was a quick 15 minute drive. Room and hotel was clean and welcoming. Bathrooms needed to be updated though. Slightly pricey but still a good value for our trip.

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Overall Good Experience

By

septembre 25, 2022

Staff was very friendly def received the southern welcome. Shower hot water missed the target, overall though id recommend.

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Excellent Location

By

septembre 05, 2022

The hotel location is convenient to many areas of Columbus. The suites are very comfortable. The breakfast provided excellent food choices. The staff was friendly and professional.

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Great service

By

août 31, 2022

I love this hotel me and my family enjoy coming to this location. Nice pool and I love the sitting area

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