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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
87%
Recommander cet établissement

Impression générale

4,4

en fonction de 1055 avis
87%
Recommander cet établissement

Ratings Breakdown

1055avis

  • 5 Étoiles
    692
  • 4 Étoiles
    191
  • 3 Étoiles
    77
  • 2 Étoiles
    49
  • 1 Étoiles
    46

Clean with nice accomodations

By

décembre 05, 2021

club

Very nice and comfy room, perfect for the in-town cozy get-away. The nearby stores and shopping opportunities make it nice as well if you desire to get out during the day to go to local stores or if shopping for food. The hotel offered breakfast and it smelled great but I didn't eat so not sure of the taste but the options were many!

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Welcoming environment and great service

By

décembre 01, 2021

I absolutely loved everything about it all the way down to the smell of the waffles in the morning.

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Indoor Pool, Breakfast!

By

novembre 29, 2021

platinumelite

Heated Indoor Pool and Breakfast is good.
Comfy Bed. Ok Kitchenette.
Room had very strong fragrance that caused headache and breathing problem.
Bed Room and Bath Room does not seem to be cleaned.
Cockroaches in the bathroom and closet.
Only 1 person on duty for guest service so if agent is occupied, it will be awhile to request services.

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Bad staff

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novembre 24, 2021

Screwed up billing. Cops were called to confirm i was properly checked in after I was checked in.

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Great Stay in Fairfield/Napa

By

novembre 17, 2021

Front desk staff were accommodating even before my arrival ensuring I had paperwork complete ahead of companions arriving before me.

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Great stay

By

novembre 17, 2021

Beautiful room, great stay. Will stay again in the future.

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Heated Pool; Room Windows Can be Opened

By

novembre 15, 2021

platinumelite

Overall a good stay. Was surprised with the heated indoor pool. Also the windows can be slightly opened to allow ventilation. A small kitchenette is certainly a plus!

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Very Clean

By

novembre 14, 2021

platinumelite

It was clean with a great breakfast choices. Room was a bit tight but it worked with two bed it was expected hope they have a bigger room to accommodate two beds

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Unexceptional but fine stay

By

novembre 14, 2021

club

2 night stay- 2 adults I. 2 queen suite, all was fine but place definitely could benefit from some upgrades and remodeling as it shows its age and wear and tear. Perfectly decent stay though - beds comfortable, quiet, and all in working order. We did find the bedroom a bit cramped with the the 2 queen beds- one king would fit great I imagine. Was glad to see breakfast return but the afternoon cocktail hour should not be bothered as one night was frozen potstickers and the next potato bar… neither very appetizing. Definite improvement over another competitor which was no “comfort” at all. I’d definitely consider if I had long term living needs.

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Poor management

By

novembre 14, 2021

club

Several times reached out to the Manager once via email and in person and she was always to busy to answer

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Okay Stay

By

novembre 09, 2021

The indoor pool and hot tub was the best part. The breakfast was also really good. The original room we got was horrible. Door wouldn’t open from the start, toilet wouldn’t work, ac was broken, and tv wouldn’t work either. Had to change room 3 times after I was already asleep. They ended up comping the entire stay which we deserved because it was very inconvenient.

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Comfortable bed

By

novembre 05, 2021

club

The place is so clean and the ambiance is awesome
The breakfast is good and well cleaned

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