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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
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Impression générale

4,5

en fonction de 899 avis
93%
Recommander cet établissement

Ratings Breakdown

899avis

  • 5 Étoiles
    647
  • 4 Étoiles
    155
  • 3 Étoiles
    52
  • 2 Étoiles
    23
  • 1 Étoiles
    22

Comfortable overnight stay

By

novembre 23, 2020

club

The beds are most comfortable. Staff was warm and polite.
Breakfast was better than I have experienced most throughout this year's pandemic.
Coffee brand needs improvement.

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Supreme Customer Service

By

novembre 20, 2020

I travel a lot and practically live in hotels around the state. Many of the hotel staff are never there, but this staff had been around even in the middle of the night on a weekday. I've been to hotels with dirty water, loud noise, and food crumbs on the floor when I got in, but this hotel was different! They are really clean, they provide a stove, a fridge with a freezer, a toaster, a microwave, and some extra kitchen appliances in case I wanted to use them. It gave me a home experience, plus their gym and pools were open all times of the day, which is important to me who needs his exercise. The most important feature for me was the quality of their customer service, they went above and beyond for me, which I can't say for other places that I've been to throughout the state. I wish there were more places like this to stay at during my travels.

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Clean rooms and terrific service

By

novembre 19, 2020

club

I stayed here for about a year helping out the North Texas food bank and during my stay I was taken care of and had no problem to big for the hotel

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Business stay for 3 months

By

novembre 19, 2020

club

This is a very nice facility. There was plenty of parking. The lobby and food area is standard and clean. The daytime staff were all friendly and always smiling. They have free laundry facilities although about half of the machines are currently broken. Free is good and the machines are the big commercial style front loading. The workout room is in good shape and I was down there regularly. The rooms were clean and the furniture was comfortable. The king bed was really comfortable and 4 pillows of varying hardness allowed me to pick the ones I liked the best. Housekeeping was good and they were always smiling. This is a very nice facility close to many restaurants, stores and hospitals. You have easy access to the highways and toll roads from this location.

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Very nice, separate bedroom

By

octobre 21, 2020

club

Very nice hotel. We go to Texas once a month and we always try to stay here. The breakfast is grab and go. But much better. It is a hot breakfast with coffee and juice. Very nice to be able to eat in the room.

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Pleasantly surprising room

By

octobre 18, 2020

club

My wife and I stayed at Staybridge for the first time and in Dallas visiting old friends. The rates were very good and the room had all of the amenities of home. Full kitchen along with dishes, silverware and glasses. It even had a full sized fridge with an ice-maker. Everything was very clean. We'll stay here again soon.

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Great gym, pool, and outside areas.

By

octobre 14, 2020

We enjoyed the hotel, it was very clean and it smelled great everywhere! Huge fan of the gym, pool and outside areas, very comfy atmosphere.
My only suggestion is to improve the during-pandemic breakfast. Options in general have been cut down -at least half. And after visiting other hotels during these few months, I know it can be done safe and still be high quality.

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Plano

By

octobre 09, 2020

platinumelite

Great choice! If I end up in Plano again, it will be here.

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Home-like Stay

By

octobre 07, 2020

Great hotel stay. The girl at the front desk was friendly and accommodating with my reservation request. The hotel is spacious, has a homelike feel with the various sitting areas. Has covered pergola in a beautiful setting area with grills and a basketball court. There's an indoor heated pool and hot tub. The room was like a mini apartment. Extremely comfortable beds/pillow and spotless clean. Elevators were prompt, no long wait. I wish they were serving breakfast as some hotels have begun doing. But IHG hotels are top-shelf you wont be disappointed with your stay.

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Service

By

octobre 05, 2020

club

Friendly , clean, very helpful , when it was a problem with my room they immediately switched me over . A lot of things to do

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Hot Pool-limited breakfast

By

septembre 15, 2020

The pool was very hot and unbearable in pool room, called staff and said to open door- the whole reason why we stayed is to swim comfortable and it was too unbearable and morning breakfast ran out quick, we were down by 8 and there weren’t enough to feed my family. I had to share with my husband. We had reserved the suite 2 bedroom, the room was clean and great a/c in the room.

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Eric

By

août 21, 2020

Other than some of the front desk help being rude I had a great day

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