39 Torshamnsgatan
Kista
164 40
Sweden
Check-in: 323h
Check-out: 12PM
Idade para o check-in: 18
Ao reservar diretamente conosco, prometemos que você sempre terá o menor preço on-line. Caso você encontre um preço melhor em outro lugar, chegaremos a esse preço e ofereceremos cinco vezes os pontos do IHG™ Rewards Club, até no máximo 40.000 pontos – para que você possa se concentrar em sua estadia, não nos seus gastos.
Seu apartamento está garantido.
Não cobramos taxa de reserva ao fazer reservas diretamente conosco.
O IHG leva a sua privacidade a sério e trabalha para proteger você. Todas as informações pessoais fornecidas são criptografadas e protegidas.
|
Stockholm - Kista"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
80%
Recomendar esta propriedade
Experiência geral 4, 2
80%
Recomendar esta propriedade
|
Excelente
ByDZESIKA
maio 12, 2025
I liked everything. I would like to mention the reception separately. They speak several languages. Polite, helpful, interested in making guests feel comfortable. Housekeeping - you are super! Bed linen and towels are of good quality. The room is very clean. Restaurant - everything is very tasty and there is a large selection. The spa is excellent. We rested for several days in complete comfort. Thanks to the whole team. I recommend this hotel 100%
A gem of a hotel in the middle of nowhere
ByPhilster80049
maio 06, 2025
Stayed at this fabulous for two days and would recommend it to anybody visiting Stockholm. Not sure if this is a 5 star hotel but it should be judging by the staff , food and room. My room was spacious clean with a comfortable double bed , massive TV and an amazing shower.
The only draw back is that it is in a industrial park and a train or taxi journey in to the center of Stockholm. Regardless of the location this is the only hotel I would want to stay in again and again.
Ok
BySamiir
maio 04, 2025
to read what people have seen when they should be in the hotel
Problems
ByNoffen
maio 01, 2025
Good: Rooms are nice. Big shower. Cleaning very good. Quiet rooms. But the placement of the tv:s are odd.
Could be better: There should be a flexible wallmount in you want to look at tv in the bed more than 5 minutes.
Problems: we had several problems. It started when I asked the hotel if it was possible to change my date. It was. One day before the original date if arrival i got a text that I was welcome the next day. I emailed them and asked if they had not change my date. They said that it was changed, the text was because of booking(?).
But one week before arrival they called me and said that I could not change date because i paid with points and money (even though i had earlier contact with 2 different persons that stated it was possible). So to fix it they removed my booking and said that I would get a refund and book again. I waited 2 days, still no refund. Called the hotel and they said that the problem was IHG. They needed to talk to them. I waited for them to call, I needed to know because I planned a surprise for my wife. 3 days later and 2 days prior to arrival they called me and let me know that they solved the booking.
Upon arrival I was informed that i had no breakfast included because I paid with points and money. I made the reservation 4 months earlier so I did not remember if I booked with or without breakfast, there was no information on my login about my stay other than the date so I could not prove that I booked with breakfast. Even though i have stayed at a lot of hotels and never missed to book with breakfast.
To get breakfast I needed to pay almost 500:- Swedish for 2 persons. I had already paid 700:- for the room plus 15000 points. A room standard price without points cost 1200:-. Meaning that my points was useless!
I asked if they could not include the breakfast for us because of all the troubles. They did not want to do that.
We checked in, got our card and came to our room. It was one of the first one in the corridor, even though I had asked for a room further down the corridor.
Conclusion: voco kista have no understanding or will to help their customers. Every time they said that they could not do anything because of my membership in IHG. Everything had to be through them. Is that not the meaning of being a member, that you will get out more?! Really a shame, the hotel itself is very nice, but the system voco-IHG is the worst! I will never return to this hotel and will tell others not to! This is the first time in my life that I had to do a bad review.
Rekommenderar starkt
PorBella
abril 30, 2025
Wow vilket hotell!! Från receptionen, spa och frukosten!!
Vilken service
PorBella
abril 30, 2025
Den bästa servicen jag har fått på länge!! Rekommenderar starkt!!
This place does not welcome Black peoples
Por7219
abril 23, 2025
This place doesn’t welcome black people stay away from here, they will mistreat you with every opportunity they get. They will snick a tag that says having a quiet time in front of your door so as they will have an excuse for not cleaning your room and will come up to your door before check out time in other to make you so uncomfortable smh, very hostile environment. Racist!!!
Lovely hotel for family
ByFamily Le
abril 21, 2025
Lovely hotel for family. Spa was great for child and adult. They have gym and it was great to start the day with.
great & convenient location
BySKGTer
abril 21, 2025
The hotel is just next to a small business district. It is strategically located close to the commute rail, which makes it easy for a tourist to commute to the city of Stockholm, and also to the ARN airport.
Staff Recognition
ByDeana
abril 19, 2025
I recently had the pleasure of staying at this IHG location and I must say, the staff truly made my experience unforgettable especially traveling solo. From the moment I arrived, I was greeted with warmth and professionalism. Isabel from the front desk to Victor the chef, went above and beyond to ensure my stay was as comfortable as possible. I felt as if I was home getting special treatment.
Their attentiveness and genuine care for my comfort were truly appreciated.
Isabel and Victor, you both are the best.
Thank You!!!
See you soon,
Deana
Excelente equipe
ByDeana
abril 19, 2025
I recently had the pleasure of staying at this IHG location and I must say, the staff truly made my experience unforgettable especially traveling solo. From the moment I arrived, I was greeted with warmth and professionalism. Isabel from the front desk to Victor the chef, went above and beyond to ensure my stay was as comfortable as possible. I felt as if I was home getting special treatment.
Their attentiveness and genuine care for my comfort were truly appreciated.
See you soon,
Deana
Best hotel in Stockholm
ByAbo Emir
abril 18, 2025
I travel to Stockholm at least 4-7 times a year and this is without any doubts one of the best hotels I’ve been in for a while. The service, staff, breakfast and the pool. This is my favorite hotel and I hope people will have the same experience as me. You guys are amazing