59 Portland Street
Manchester
M1 3HP
United Kingdom
Check-in: 323h
Check-out: 11AM
Idade para o check-in: 18
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Manchester - Centro da cidade"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
77%
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Experiência geral 4, 1
77%
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Awful nights sleep
ByMd 23
maio 09, 2025
There was a constant buzzing noise in my room. Emailed reception at 3 am for support with this so I could sleep. They emailed me back at 11am after I had checked out. Told the receptionist on checkout and she didn’t really seem bothered. I am in Manchester 4 more times with work and will not choose this hotel again
Great location and good stay
ByStella
abril 25, 2025
Stayed 5 nights in this property.
Warm welcome by Alex who acknowledged the IHG membership and started off with another great start with an early check-in especially after travelling for 14 hours.
Room was of a reasonable size, but amenities was lacking like bathroom slippers and toothbrush. Tried calling the reception a few times but there was no answer. Tried asking the housekeeping along the corridor but was told to call. So I made my down to the reception to see no one there but I realised that they were all by the big screen. No apologies was extended for the inconvenience caused. But nevertheless, I got the items delivered.
Location was great. Located just across Chinatown, 12 minutes walk to picadilly and 5 minutes from St Peter's Square.
Overall a great stay for the start of our holiday.
The overall experience was serviceable, but the execution lacked the polish I’ve come to expect from voco.
ByJackA
abril 16, 2025
Chose it for the brand and the location. I’ve stayed at voco hotels before and had wonderful experiences, so I came in with high expectations. Unfortunately, this experience was a bit complicated.
Check-in: Efficient and my IHG status was acknowledged, but the reception felt notably colder than other voco stays - less personable, more procedural.
Room: The room was well-lit, but the toilet hadn’t been flushed before I arrived, and the kettle had visible scale. The beds were two singles pushed together, and the duvet was zipped in the middle. I'd say it was functional and reasonable, but not exactly comfortable.
Dinner service was a mix: the wait was long, but once seated, staff were attentive and double-checked dietary notes, which I quite appreciated. Still, the food was overly salty, and the Caesar salad variation (Parma ham instead of bacon) felt heavy and unbalanced.
Breakfast service was slow both mornings. Ordered the egg royale, but it was so salty to finish it, with large crystals of salt on the smoked salmon. Additionally, after switching tables to avoid noisy neighbours, I kept getting brushed by a staff member passing behind me, it was a small but frustrating detail.
Some small incidents were fixed well: On my second day, housekeeping took the card I left in the power slot (it wasn’t a spare), removed the water from the kettle and coffee machine, replenished pods but not tea bags. Plus, there was left in-room dining trays from other guests in the hallway for hours. I also got trapped in the shower room once due to the door that jammed shut. After reporting the issue, it was repaired quickly, and I appreciated the front desk staff for resolving it efficiently and professionally.
Checkout: smooth and warm.
Overall, the inconsistency in service and attention to detail made this stay fall short of voco’s usual standards. I’d prefer to see improvements if I visit Manchester again at some point.
Estadia encantadora
ByBanno93
abril 13, 2025
The room was lovely, the bed was really comfortable and the staff were friendly
Fab hotel
ByRed mossy
abril 07, 2025
I stayed at this hotel last weekend and had a very warm welcome and when I checked in our room was on the 8th floor, lovely good size room with lots of amenities and some great views of Manchester. Breakfast was ok - they could improve by adding more fruit. Great event space on the top floor where we organised a party - all the staff were really good and very polite.
Modern hotel in perfect location.
BySonia
abril 05, 2025
Very clean and friendly hotel in the center of town. Convenient to all trains, trams, and near Chinatown and the University. Perfect for business or leisure
A Disappointing Stay at voco Manchester – Not Recommended
ByHind
abril 03, 2025
I recently stayed at voco Manchester, and unfortunately, my experience was quite disappointing.
From the moment I arrived, I felt uncomfortable due to the behavior of the receptionist. She was overly curious and intrusive, asking a series of personal questions that had nothing to do with the check-in process, such as: “Why are you here?”, “Is this your first time in Manchester?”, “Where are you from?”, “Where will you be going?”, “Who are you staying with?” and so on. I tried politely to indicate that I did not wish to answer, but she continued asking regardless of my discomfort.
She then offered me some chocolate, and even after I informed her that I am diabetic, she replied, “This won’t hurt!” — which I found to be inconsiderate and inappropriate.
As for the room, it was spacious with three large windows, but it was very cold throughout my entire stay. The heating was insufficient, and I couldn’t get a good night’s sleep on any night.
Breakfast was included with the booking, but sadly, it was not suitable for someone with diabetes. Most of the options were unhealthy, and I could only eat some eggs — which tasted like plastic — and a bit of cheese. I also attempted to get a cup of coffee, but the machine served it lukewarm, which was disappointing, especially on a cold morning.
Due to the poor quality of breakfast and coffee, I ended up eating outside the hotel for the rest of my stay.
Overall, this was a very disappointing experience, and I would not recommend this hotel to anyone looking for comfort, privacy, or respectful service.
A Perfect Escape: VOCO Manchester
ByGemma
março 30, 2025
From the moment we stepped into VOCO Manchester, we knew we were in for a treat. After 13 and a half years without a night away from our twins and dog, we wanted 24 hours of pure relaxation, and this hotel delivered in every way.
The experience began with the most divine scent from the diffuser in the lobby, so good I had to ask the receptionist what it was! The decor was stunning, with every detail thoughtfully designed to create a luxurious and welcoming atmosphere. The staff were incredible, from reception to the bar and breakfast team, every single person was polite, friendly, and genuinely lovely to talk to.
Our King Suite with bath was simply perfect. The elegant decor, little thoughtful touches, and overall comfort made it feel like a true escape. And the breakfast? Outstanding! Every option imaginable, beautifully presented and absolutely delicious.
Honestly, we didn’t want to check out. If I could give 10 stars, I would! This was more than just a night away, it was an experience that left us feeling refreshed and like we had truly been somewhere special. We will 100% be booking again soon!
Ótimo atendimento
BySimon184
março 18, 2025
Another great stay the staff always go above and beyond and should be commended on their excellent service.
Room fine. Booking experience poor
PorMark
março 17, 2025
Stay was fine. Room was ok and breakfast was nice.
Issue was with booking. My booking was cancelled by the hotel on 3 separate occasions, allegedly because I had refused to make advanced payment. This was a joke and I emailed the hotel twice and never received any response or any sort of apology when I checked in.
On every single one of the three occasions I contacted the hotel and asked to pay over the phone. I was told several times that this was not possible and that I’d have a link emailed to me which I could use to pay. This email was only ever sent once, after my very last phone call and only a few in advance of my booking. On one occasion a member of hotel staff even lied to me and told me that (after taking my card details over the phone) they they had processed my payment -they hadn’t and I still had to call again and chase it up. It was very stressful not knowing that I’d actually secured a hotel room until around 48 hours before I was due to check in. Was very disappointed
Classy lodgings in vibrant area
ByJezD
março 13, 2025
Never been to Manchester before and was pleased to find such a central property, just around the corner from Picadilly Gardens. Good parking available nearby, Room was massive and I really enjoyed the minimalist decor. The ambience is consistent throughout the hotel and I thought it works especially well in the common areas. As with other Holiday Inns, we found the evening menu a bit limited, even more so when we were told that there was no chicken at all but the service was attentive and friendly. Breakfast was great. Highly recommend for transport links to the Co-Op live and Etihad campus and the very walkable city centre. Grateful that the property is dog friendly.
No wifi, no bar
ByMjl001
março 08, 2025
Wifi didn’t work over entire stay. Staff unable to get it sorted out
Arrived back at hotel at 10 pm after concert. Went to bar 10 minutes later to find it being shut. There were other guests in the bar at the time.
Bar opening times a falsely advertised as till 11:45pm on hotel website. (See attached screenshot) I can only assume that on this occasion staff wanted to go home early.