Rated 4,1 out of 5 by 76
reviewers.
Rated 4,0 out of 5,0 by Victorio Good Location
The metro station is within walking distance. CBD is not far away, about 20-min driving in peak hours.
The buffet breakfast is acceptable for a 4-star hotel. The many cafes and restaurants in the next-door shopping mall are easily accessible via indoor link.
The only problem I encountered was the difficulty in falling asleep in the night, which I have no idea whether is due the stressful job or the room.
30. November 2013
Rated 5,0 out of 5,0 by ChrisW70 Friendly Staff, Convenient Location, Nice & New, Recommend it
Stayed here couple of weeks ago just 1 night. I was also here in March and July. I've reviewed this hotel in another popular travel site, but thought I want to say a few words here for those people reading reviews here. Obviously I thought it was a great hotel and I had a good time, that's why I came back again and again.
First of all, the hotel is fairly new, looks really nice. Has a modern golden touch to it (gold color shades and decorations in lobby and room#. It doesn't look old fashion, but rather the modern chic look. Rooms are not too big; most newer hotels are like this. It was perfect for me. Again, rooms are nicely appointed and feels new.
The location is good; general location within Beijing, and attached to the U-town mall. Beijing being so big, many taxi drivers don't know a lot of hotels #even big 5-star ones). This hotel is around the corner from the Ministry of Foreign Affairs. So you can just tell taxi driver its by the Ministry of Foreign Affairs. They all know the place. It is attached to the U-Town mall; you can go shopping and dining directly from hotel to mall. I love this convenience too.
Above all, however, it is the friendly service and staff that brings me back. I want to give thanks to 2 specific persons. First and foremost, I want to thank Rachel from the 6th floor breakfast room. I think she is the manager or supervisor in this area. I believe I met her during my July stay. Since I usually go breakfast early like 6:30-7am, its usually not too crowded and Rachel always has a nice smile and few words of chat. Very friendly lady. Also she sees me drinking OJ and would go and bring me a glass of OJ, or bring me my omelet. So I want to thank her for her friendliness and she makes you feel right at home. Its great to have her on the Crowne Plaza team. The other friendly person is Juliet at the front desk. She was the first person I met when I checked in March. Since March was my first time here, I would ask many questions and Juliet would always patiently answer me with a smile. I saw her again in July and few weeks ago. She would always have a nice smile and greet me with some small talk. So the friendliness and service is great at this hotel.
The small draw back is sometimes it could get a little pricy if you buy breakfast, internet, or other services, but this is a 5-star hotel in central Beijing so such price isn't out of the norm.
All in all, I would recommend this hotel and I would come back again.
26. November 2013
Rated 5,0 out of 5,0 room upgraded and quiet place!
U-TOWN is a very good place to stay including all good benefits, room upgraded from 30 square meter to 45 really huge and comfortable place. room service is nice.
only con is shower water is sprayed into closet. but it's fixed after talking with room service.
overall it's a very pleasant place to enjoy!
21. November 2013
