Rated 4,0 out of 5 by 286
Rated 3,0 out of 5,0 by albert4 Good room but creaky bed
Our first experience of using a Gatwick hotel the night before a holiday. Strangely it was not easy to find although the web site directions seemed clear enough. We missed the correct roundabout, but found it when retracing steps. We were shocked to see a car park charge and relieved when we were not asked to pay it. The desk clerk was helpful and supportive, but the lift was small. The room was fine and so was the bathroom which together had all we wanted in the circumstances, but the bed creaked whenever one of us moved. The sheets, though, were lovely and soft. The early morning alarm worked well. We were annoyed when leaving quietly that the side door was locked; understandable, but the lad at the desk could have mentioned it as it's the obvious way to the car park.
28. Juli 2014
Rated 1,0 out of 5,0 by John495 Too hot
Booked a room as we had an early flight from Gatwick.
Very pleasant reception staff advised my wife and I we had been upgraded to a club room. Very nice spacious room with a big bed.
the problem was once in bed we found the room very hot and stuffy even with the air con. We opened the windows but had to close them again due to traffic noise.
we discovered the problem was the thick mattress topper which radiated heat. We were a lot more comfortable when we took that off the bed.
The end result was a poor nights sleep and therefore a complete waste of money. We would have been better off sleeping at home a getting a cab to the airport.
27. Juli 2014
Rated 4,0 out of 5,0 by KimR13 Lovely Club Room
While staying at the hotel to catch a very early flight the next day, I was happily surprised to find that my room was very comfortable and pleasant. the furnishings were very up-to-date. My favorite was the chair and ottoman which I moved to face the television. I got a glass of wine from the bar, retired to my room, and enjoyed a relaxing evening. I needed to leave the hotel at 4am and the staff had pre-arranged a car to pick me up to take me to Gatwick. I would definitely stay at this hotel if I needed to spend the night for Gatwick again.
22. Juli 2014