ANA Crowne Plaza Narita

Hotel Front Desk: 81-476-331311

Hotel Fax: 81-476-330244

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Narita International Airport (NRT)

- Distance from hotel: 1.86 MI/ 3 KM North l

- Complimentary shuttle available

- Just take a Kuko Dori road from Narita Airport to the direction of Tokyo for about 5 minutes, turn right at traffic signal "Horinouchi entrance" and go straight, then you will find ANA Crowne Plaza Narita on your right side.

Narita Airport Station

-Distance from hotel: 1.86 MI/ 3 KM North

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- Car Parking Available

- Self-Parking Fee: 300.00 JPY

- On-site parking is available at the hotel for a fee.

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Hotel Highlights

A smooth transition to or from your flight is important when traveling, and our team at Crowne Plaza ANA Narita is trained to ensure that your stay at our hotel is not only enjoyable but memorable also. Our team speak a number of languages, understand the needs of the international leisure and business traveler, and go out of our way to make sure you leave us revitalised and refreshed.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 77 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very Clean room and efficient services with polite staff


January 22, 2015


The room was small but very clean and updated.
The hotel bus shuttle driver was very kind and attentive.
The front desk staff was very polite and efficient in check-in and check-out services.
The hotel staff politely helped us with our luggage in a timely manner.
The restaurant on the first floor was excellent; we had a buffet dinner of "Hokkaido fair" which included steak and king crab legs all you can eat and all foods were very well-prepared. We really enjoyed and would like to go back. The hotel is also very close to Narita/Tokyo international airport (~10 min. via free hotel shuttle bus).

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Comfortable bed with a lot of pillows.


January 15, 2015


The bed was big and comfortable. I had a lot of pillows to wrap my head around. The room was dark and I slept like a baby. The breakfast buffet was good and had a mix of western and Japanese style choices.

Posted byHotelStaff
January 22, 2015
Dear pklee99 Thank you for choosing to stay with us on this visit to Narita. We are delighted to receive your positive comments regarding our bed, pillows and breakfast. We are pleased to hear that you had an enjoyable stay. We look forward to welcoming you back on your next visit to Narita. Sincerely,
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Happy New YEAR Ikabana, 2015! Perfect!


January 13, 2015


It was a wonderful start of the NEW YEARS enjoying the lovely Ikabana flowers in the lobby at the ANA Narita Crown Plaza. Then I met Ms Blanquera Glaiza at the reception desk. She was kind and cheerful but the difference was she ASKED me if I wanted to join IHG Rewards and EXPLAINED the benefits. WOW, I have been staying at your hotel for transit for about 3 years. ANA has changed there schedule so I make a overnight in Tokyo both ways on my round trip. I have a 6:00pm flight to Jakarta so the IHG rewards offers a late check out at 2:00pm. I also get a free and very comfortable bus to the airport. I enjoyed free WIFI in my room and wrote my family and told them I arrived safely to Japan. I woke up and read the JAPAN TIMES which was placed outside my room. I also got a discount on my dinner and breakfast. THIS made my transit night very enjoyable and I am planning my next trip to your hotel in June. The ROOM, BED, BATH and Night Shirt were all GREAT! THANKS FOR A VERY PLEASANT STAY. Sincerely, JAC: Jan 15, 2015

Posted byHotelStaff
January 22, 2015
Dear JAC-ART Thank you for your 5 star review and your kind comments regarding our welcoming staff and our services. We are delighted to know that your stay was most pleasant. Your feedback is greatly appreciated, and we have shared your insight with our team members for further review. Once again thank you for taking the time to post your comments. We are looking forward to seeing you in June. Sincerely,
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Average business hotel


January 06, 2015


Average business hotel. Clean, comfortable. I had to wait too long for the hotel shuttle, other hotels came 2-3 while I waited.

At the hotel, the internet in the room was not free.

Posted byHotelStaff
January 15, 2015
Dear FreddieP Thank you for choosing to stay with us on this visit to Narita and leaving us with your valuable feedback. Your comments have been shared with the all team members for review so that we can continue to improve upon our guest experience. Thank you again and we hope we have to chance to welcome you on your next visit to Narita. Sincerely,
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