Crowne Plaza Jacksonville Airport/I-95N

Hotel Front Desk: 1-904-7414404

Hotel Fax: 1-904-7414907

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 2 MI/ 3.22 KM East l

- Complimentary shuttle available

- Head south on Dixie Clipper Dr toward Thomas Imeson Ave,Slight left to stay on Dixie Clipper Dr 0.2 mi,Continue onto Airport Rd,1.1 mi Turn right at Duval Rd Destination will be on the left 14670 Duval Rd Jacksonville, FL 32218


-Distance from hotel: 10 MI/ 16.09 KM South

- I-95 South to I-295 South to exit 28A and turn right on Clifford Lane

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- Car Parking Available

- Complimentary Daily Self-Parking

- Abundant complimentary parking is available for all including oversized vehicles.

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Hotel Highlights

Experience the best place to meet, eat & sleep in Jacksonville, Crowne Plaza Jacksonville Airport. Full service with 317 rooms, 10,000 sq. ft. of meeting space, minutes from Rivercity Marketplace and Airport with FREE Airport Shuttle.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 192 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable experience where guests feel appreciated


December 16, 2014

Check in experience was great! Staff was great! Room was great! We felt appreciated and special!

Very comfortable!

Posted byHotelStaff
December 17, 2014
"J&MP", Thank you very much for your post. We are pleased to have provided a comfortable experience for you and would love to serve you again soon. Please keep us in mind when business or pleasure brings you back to Jacksonville. Have a great day. Mark Kane General Manager
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Disappointed with Manager's behavior


December 16, 2014


Overall, my stay was great as I was attending a session for Christian Healing Ministries. I was disappointed with the way the Manager of the conference room handled speaking to one of the staff members of Christian Healing Ministries. It was unprofessional as he yelled in her face to "leave right now or pay $500". I don't think she was aware of the wedding taking place to my knowledge it was not in the contract, but she was so shaken by the way he yelled and shook angrily in her face that I had to voice this. Other than that, the stay was great and the service staff very helpful and professional. Thank you.

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Always a great place to stay


December 10, 2014


Excellent atmosphere and helpful friendly staff. The lounge server was efficient and helpful in recommending food choices.

Posted byHotelStaff
December 15, 2014
"cynwalk", Thank you for your post. We will be certain to encourage the Rainforest Lounge staff to keep up the good work. We also appreciate your business very much and look forward to serving again when business or leisure brings you back to Jacksonville. Have a great day! Mark Kane General Manager
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poor service resolve


December 08, 2014

after initially calling them about refrigerators and microwave, we were told that they would be in the room.
after we got there, there were none in the room and we got told we had to pay for each. because of the wrong info that we were given, the staff told us we would get one for free. well we got a fridge, but never seen the microwave.
we had prepaid for breakfast during booking and had to specifically ask, after being told we had to pay for breakfast, to get the coupons.
I would expect that during check in, I would not have to say anything, but would be given the coupons with out any questions.
otherwise the stay was great.

Posted byHotelStaff
December 10, 2014
"kittieshere", Thank you for taking the time to post your comments. We regret the missteps in service you experienced from not receiving your breakfast coupons at check in to not receiving your microwave after your request. We have identified the staff involved during your stay and will be using this as a learning experience with all staff to stress how a lack of attention to detail and follow through can keep an otherwise enjoyable stay from being positively memorable. We would love to have the opportunity to serve you again should business or pleasure bring you back to Jacksonville and we trust our staff's service will match your general hotel experience. Have a fantastic day! Mark Kane General Manager
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