Crowne Plaza Melbourne

Hotel Front Desk: 61-3-96482777

Hotel Fax: 61-3-96295631

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Melbourne International Airport (MEL)

- Distance from hotel: 11.81 MI/ 19 KM South East l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St. Destination will be on the right.

Avalon Airport (AVV)

- Distance from hotel: 36.04 MI/ 58 KM South West l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St Hotel is on the right.

Southern Cross Station

-Distance from hotel: 0.31 MI/ 0.5 KM South


Southern Cross Station

- Distance from hotel: 0.56 MI/ 0.9 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.00 AUD

- Valet car parking is a per night charge of $47 for guests. Casual - up to three hours - parking is available for $30.00

Print Hotel Fact Sheet

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Hotel Highlights

Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 522 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



January 27, 2015

We stayed 4 nights.Noted early closure of Lobby Bar and our return from Tennis event saw us have a drink in our hotel room noting small wine glasses.Not quite up to the standard of the many Crowne Plaza hotels we have stayed in.

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OK stay, nothing memorable


January 25, 2015

The location of the hotel is very good. However, the entrance is very disappointing, I felt like using some service entry (the ongoing construction may have something to do with it). Unfortunately, we did not get a room on the 'good' side of the hotel with the river and city view (although I am a Platinum Ambassador). As a loyalty benefit, we were offered a newspaper and late checkout which we could not take advantage of. Internet was also free as a member. I hoped for an upgrade, at least to a room with a view, but we did not get one, probably because this was an award stay. The luggage service needs to be improved. I was assured at check-in that they would be brought up right away. After 20 minutes I called downstairs. After another 20 minutes I went down and collected them myself. Overall, it was an OK stay for award nights, nothing memorable though.

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Favourite Hotel


January 23, 2015


The Crowne Plaza hotels are generally outstanding, and the Melbourne hotel fits this description. The staff were very knowledgeable, courteous, and responsive. The hotel was modern, clean and fully met my requirements.

Posted byHotelStaff
January 27, 2015
Dear ElecEng, Thank you for your glowing feedback regarding your most recent visit. I will be sure to pass on your positive comments tot he team, who will take great pride in receiving. Kind regards Cameron Abbott Hotel Manager
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Great location and value for money


January 22, 2015


My wife and I recently stayed for a weekend to enjoy some of the sights of Melbourne. Our room although not having views of the casino still had river views across South Wharf. Although the hotel is currently undergoing some renovations we did not encounter any issues with noise or other inconveniences. The room itself was very comfortable and clean with good wi-fi. Our only issue was the shower is over a bath rather than separate. All staff we encountered were friendly and helpful and as we had arrived early we were able to leave our luggage and receive a phone call when our room was ready. The location of the hotel is excellent with the Crown Casino, Southbank, South Wharf and the CBD all within walking distance which gives many options for restaurants and shopping. Their is also access to a free tram only a short walk away which will take you around the CBD, Docklands and Harbourfront.
If I had one minor gripe it would be that although the hotel has a happy hour the selection of drinks it was applicable too was very limited (1 variety of beer, wine or cider).
Overall though this hotel was excellent value and given its location a perfect stop when in Melbourne and I would quite happily stay there again.

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