Crowne Plaza Manila Galleria

Hotel Front Desk: 63-2-6337222

Hotel Fax: 63-2-6382927

Hotel Email: mnlcp@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Ninoy Aquino International Airport (MNL)

- Distance from hotel: 9.32 MI/ 15 KM South East l

- From Ninoy Aquino International Airport Terminals 1 and 2, take MIA Road, turn left to Airport Road, 1.5 KM turn right to Andrews Ave, left to Aurora ( Tramo ) Blvd, right to EDSA, approx 8 KM, right to Ortigas Avenue after EDSA Shrine, right to ADB Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 100.00 PHP

- The hotel offers 3 floors of parking space located at the basement. It is also connected to the the parking lot of the adjacent mall. Parking is complimentary for registered in-house guests.

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Hotel Highlights

Located at the 4th level is a 2,915 sq m. floor area dedicated just for meetings and conventions. Crowne Plaza Manila Galleria has the biggest pillarless Grand Ballroom in the Ortigas business district offering 1, 272 sq m function space which can accommodate up to 1,500 guests. Aside from the ballroom, there are five function rooms which can be divided into several smaller meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 299 reviews
87%
Recommend This Property
Read All Reviews

Ratings Breakdown

299reviews

  • 5 Stars
    165
  • 4 Stars
    79
  • 3 Stars
    24
  • 2 Stars
    20
  • 1 Stars
    11

General allround satisfaction which made the business side of my trip much

By

March 24, 2015

club

The only criticism I have is that the dining room service a la carte is really quite slow.

Posted by HotelStaff
March 26, 2015
Dear Valued Guest, Greetings from Crowne Plaza Manila. Thank you for taking the time to write us your feedback. We are pleased to hear that you were satisfied with your stay. We aim to make our guests pleased by helping you get more from your trip beyond work. However, we apologize for the inconvenience with the in-room dinning services. This will be shared to the department to further improve on the services. We look forward in welcoming you soon. All the best, Executive Assistant Manager
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Great Hotel

By

March 23, 2015

club

I highly recommend Crowne Plaza Manila Galleria to everyone. The service that they offer are really outstanding and they really know how to treat guests. Room was nice, Staffs were very informative and accommodating. They will make you feel that you're at home.

Posted by HotelStaff
March 25, 2015
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing too us your wonderful review. We try our best to make our guests feel at home and it gives us great pleasure to know that we were able to achieve it by the comments you have provided. This will be shared to everyone who will surely find this as an inspiration to always keep up the great work. We can't wait to welcome you back soon! All the best, Executive Assistant Manager
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great place to stay this side of Metro Manila

By

March 22, 2015

platinumelite

Crowne Plaza in Ortigas is a great place to stay this side of Metro Manila.

Posted by HotelStaff
March 24, 2015
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your wonderful review. It was our pleasure to have you as our guest. We are happy to hear how much you loved the hotel and that you had a great stay with us. We can't wait to welcome you again on your next visit! All the best, Executive Assistant Manager
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Front Desk

By

March 19, 2015

club

The overall stay was accommodating from the housekeeping to the luggage help. One exemption that made my stay unbelievably uncomfortable is the way the front desk ladies handled the check-in and accounts. My credit/debit card was charged unofficially that my bank automatically blocked its usage on my 2nd day of trip. Thus I was on a trip without any means of using my major card.

I'm sorry but I was not given the full benefit of being a Priority Card Member. It was frustrating!

Posted by HotelStaff
March 23, 2015
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing your challenges you have experienced during your stay with us. It saddens us knowing that you had an unpleasant experience and would like to apologize for your disappointment and the inconvenience. Rest assured that I will be cascading this to the team and we will be doing everything we can to address your issues. We would like to hear more from you, please do contact us at anthony.delaby@ihg.com so we can address this matter personally. All the best, Executive Assistant Manager
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