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Rated 4.3 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Reliable One thing I like about this hotel is that it is reliable. The staff always give me a warm welcome. The rooms are clean and well maintained, but a little smaller than you would expect in a Holiday Inn. I like my feather pillows and full cream milk and so far they have always managed to provide these items for me. The staff are well mannered and attentive in both the lounge and the dinning room. The check -in was excellent and quick (OK as a gold member I jumped the queue there). Even the menu is reliable - perhaps this is the worst point. Please Holiday Inn for those of us who are regular guests change the menu more regularly, or put "specials" on more often. May 17, 2015
Rated 5.0 out of 5.0 by Great service Although only a 2 night stay we had an excellent time at the Holiday Inn Basingstoke. Dinner was excellent with really helpful staff. Great choice of wines on offer to accompany a high quality menu. May 13, 2015
Rated 5.0 out of 5.0 by Friendly reception, excellent service and great stay. After a long day we were very appreciative of the warm welcome we received at the hotel. After a couple of drinks at the bar we were then invited into the restaurant and had a lovely meal (although we did not have room for a pudding). We than had another drink at the bar and then went to bed and slept all night on the comfortable beds. After a cup of tea in our room we then went into breakfast. There was plenty of selection and after we had had our fill we then packed our things and set off for the next point in our travels. Thank you so much for helping us relax in comfort in your hotel. May 12, 2015
Rated 1.0 out of 5.0 by Poor Standards. My husband and I decided to stay at the Holiday Inn, Basingstoke following a charity walk in Goodwood. We decided to stay here, as it was located on our route home to the Midlands, we have used Holiday Inn hotels before and always found it a pleasant experience. However on this occasion we were very disappointed with the quality of the room. There were some questionable stains around the toilet basin (photo attached) and everytime we moved around the room, the floorboards creaked badly and this caused the wardrobe doors to rattle whenever there was movement, even if someone walked past our room (down the corridor) We also found the rooms small and dated. As we had a very long day driving over 170 miles and walking 20km we was so tired, we didn’t want to go to reception and complain. We can say the comfort of the bed was good and choice of pillows was brilliant for our stay, following this we would not use the Basingstoke hotel again for any future use. May 11, 2015
Rated 5.0 out of 5.0 by Very comfortable room and good restaurant service Third annual visit now so obviously something must be right ! Basingstoke location chosen for annual attendance at Popham Microlight Trade Fair, so able to indulge in Full English Breakfast to start the day and still be at Popham reasonably early. Also Evening Meal and ability to fall into comfortable room thereafter a bonus. All aspects - Room, Staff May 6, 2015
Rated 4.0 out of 5.0 by great Hotel just expensive food and drinks what a lovely clean and pleasant hotel. Very attentive staff when you could find them and excellent housekeeping standards As usual Holiday Inn do not seem to be hearing comments around the expense of food and drinks in particular breakfast costs. My family ate off site at the Harvester Restaurant at a much reduced price. The restaurant at the holiday inn was mostly empty. I did eat an evening meal there and found the food to be rather unexciting for the price and very poor portion sizes with some 'misdescriptions' around the food on the menu itself. Drinks prices were crazy which is not great if you are planning to meet there with a gathering of people. April 29, 2015
Rated 5.0 out of 5.0 by Best Holiday Inn to date! I was not expecting too much from this hotel. I only booked because it was close to a hospital where I had to have some dental work done. The staff could not have been more considerate, helpful, humerous and friendly. The hotel was spotless throughout and the grounds were beautifully maintained. Such a pleasant surprise from start to finish. I would recommend this hotel to anyone needing to stay in the area April 28, 2015
Rated 5.0 out of 5.0 by Another Great Holiday Inn Yet again IHG provide a great hotel to stay in when working away from home. Friendly reception at check in, through the bar staff and restaurant and as usual a hearty breakfast to start the day. Good location for getting to the clients office. April 18, 2015
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