Rated 3,9 out of 5 by 55
Rated 4,0 out of 5,0 by Adytay great service
Arrived late to be greeted by a very friendly member of staff who engaged in a polite conversation rather than try to quickly get rid of me. Probably the best nights sleep I've had in months, great pillows for my liking.
Breakfast could have been a little bit fresher for the cost, however overall am enjoyable stay
24. November 2013
Rated 4,0 out of 5,0 by Kimb007 Comfortable stay
We stayed to visit a friend's party! Great place to stay very handy plenty to do. We found all the staff very helpful and frienly.
We used the pool on both days and again found a helpful and freindly environment.
20. November 2013
Rated 5,0 out of 5,0 by Lottie869 Excellent stay :-)
Third time we have visited peppa pig world and used this hotel. The staff are amazing, bar and reception!
Brilliant food, free dinner for kids. Breakfasts are fantastic, the pancake making machine is a hit.
Brilliant swimming pool.
Definitely worth trying, especially with families.
29. Oktober 2013
Rated 5,0 out of 5,0 by Candy49 Staff, service and cleanliness excellent.
I stayed overnight at the Holiday Inn before heading off on a cruise.
The staff there work really hard to make your stay a pleasurable one. There was a wedding party in attendance and they were kept very busy, going out of there way to meet everyones needs. My room was clean and comfortable equipped with everything you would need. Breakfast everything you could think of to eat to suit all. I had taxi service to and from with no problem at all and having mislaid my directions home it was no trouble at all for staff to print what I needed. Well done and thankyou to all involved in making my stay a happy one. Hope to return soon.
25. Oktober 2013
Rated 5,0 out of 5,0 All excellent!
We stayed at this Holiday Inn after having visited the Beaulieu Motor Museum as it was close and also had the Leisure Facilities attached to it also. I can honestly say that everything was spot on and the staff all very helpful and friendly.
The breakfast was extremely plentiful and the use of the pool was needed after that to burn off a few calories.
We asked for an extension on our checkout time which was not a problem, the only thing is that the time expires on your room key at 12 noon which meant a trip back to reception to get an overide on it.
If I was to quibble, my only gripe would be that better communication between the cleaning staff and reception on checkout time would be good as the trolley was parked outside our room which made us feel like we had to leave. Overall though, Excellent!!
23. Oktober 2013
Rated 3,0 out of 5,0 by BB2504 Nice room.....but no upgrade and bit of confusion in the resturant
Nice room, but quite basic. I was kind of hoping for a room upgrade (but i never have had one here)
First night was great service in the restaurant. The staff understood the menu and gave good advice.
The second night the service was nowhere near as good. An extra i ordered was forgot and when it did come out it was cold. i had it taken away to be heated up but it only came back warm, so i left it.
I also had a pre-paid £20 meal voucher, but i was told that because my choices were not from the set menu i would have to pay an extra £2.50. I completely understand this, but when the food i ordered actually i come to £19.80 i was a bit confused as to why i should have to pay a supplement. Bought this up, but was only fobbed off.
When checked out i was ready to make my point about the extra£2.50, but it wasn't charged to my room.
19. Oktober 2013
Rated 5,0 out of 5,0 by Redwill07 Great Stay, Great Staff
From the moment we arrived I was very impressed. The exterior looks a bit outdated but inside was lovely and the pool and spa area were superb. Food and drink was quite reasonable and the staff were always helpful and polite.
Can't recommend this place enough, no downside. Ticks all boxes and is superb value for money.
19. Oktober 2013
Rated 4,0 out of 5,0 by Mars1 Single Traveller
If you are a single traveler partaking of breakfast, be careful to let the staff know if you are going for more food, as my table was cleared after I had had my cereal. I am sure that the staff are busy, but do they think that someone is going to pay for breakfast and only have cereal? I of course then had to wait for the table to be reset before I could finish off the rest of my breakfast. The food was good, but it was not a good start to my day.
14. Oktober 2013