Rated 3,9 out of 5 by 326
Rated 3,0 out of 5,0 by johnnie345 Pleased/ROOM FOR IMPROVEMENT!
I have stayed at this property several times now. Location is VERY convenient when either arriving or departing. The Hotel "Hoppa" busses are very frequent & convenient from Heathrow. My one (AND ONGOING) complaint is....the air conditioning/heating in the room DOES NOT WORK! I was FROZEN....yet again! I called the front desk; was advised "maintenence" would come to "CHECK"....they never did....AS USUAL! The rooms are too hot in the summertime and FREEZING in the wintertime. I keep giving this property the benefit of the doubt....but I think I am done now. Overall, staff are great, but it doesn't matter if your stay is not comfortable. ALSO....I think 16 Pounds for 1 day of WiFi/Internet Access is REDICULOUS/extremely EXCESSIVE!
10. Dezember 2013
Rated 5,0 out of 5,0 by PJones46 One of the best business hotels in LHR
Very pleasant stay - always made welcome at this hotel.
Short taxi ride to the airport
Plenty of smiles, good food
9. Dezember 2013
Rated 5,0 out of 5,0 by Tee05 Best Conference Venue & Staff
I regularly have to facilitate training all over the country in different venues and hotels. The conference team and facilities at the Academy here at the Holiday Inn are the best!
Having stayed / trained here last week for 4 consecutive days - Nothing is too much trouble and the staff genuinly want ot make your experience a good one.
It takes a lot to 'wow' me with service - but the team here know that it''s small things that make the biggest difference. The catering and snacks available for delegates and facilitation team in the Academy go way beyond the norm of packet biscuits. Fresh Cookies, icecream, Forzen Yoghurt, health juices, seeds and nuts....you name it - they provide it.
Overall - this hotel has really raised the standard and i look ofrward to returning next month
8. Dezember 2013
Rated 5,0 out of 5,0 by Zappy Lovely hotel friendly staff
Stayed at this holiday inn a few times now never been disappointed , in fact I always look forward to staying there, friendly staff, very helpful, looking forward to next stay
6. Dezember 2013
Rated 5,0 out of 5,0 by MJJ1000 Good stay
Very convenient from the M4. I came by train - nothing to do with the hotel but £16 for two HOPPA BUS returns is a rip off. Next night was at the Crowne Plaza, LAX, Los Angeles. Cost of hotel transfers there - Nothing. That aside (and it's the same for all Heathrow hotels) M4Jct4 is a large well organized hotel. Nice bar - selection of food outlets and good breakfast. It is my heathrow hotel of choice.
5. Dezember 2013
Rated 4,0 out of 5,0 by Brandon123 Super friendly and professional staff
It was a short stay before an early flight out of Heathrow the next morning. The staff were all very friendly from the reception to the restaurant, particularly Jude at the restaurant. The food was good.
Access to the airport is very convenient through the Hoppa service. Only better if the hotel itself provided a free shuttle service.
Some of the common areas (carpets in the corridors to the rooms) were a bit run down.
Overall I had a pleasant stay and will look into this hotel next time I have another early departure from Heathrow.
5. Dezember 2013
Rated 4,0 out of 5,0 by Peter137 A nights stay with parking
The hotel is ideally situated for access from the M4 especially after a long drive from the West Country. The reception staff were most courteous and helpful and the room clean and comfortable; ideal all round.
The car parking manager and his staff were very helpful. This was especially so when we returned to pick up the car after a long flight, in fact the manager could not have been more helpful on that occasion.
The only fault was at the bar near the reception. The food was as lacklustre as the service. Pity! It knocked a star off the overall experience and a point from the staff and service
We will definitely use this hotel again, but avoid the food.
4. Dezember 2013
Rated 3,0 out of 5,0 by george35 my stay at j4 m4
Fixtures in room were a bitty tatty and worn- need a French polisher going in and sorting it out , also need a few plug sockets that are heavily marked changing. Food was ok apart from skinny fries. Breakfast was good, no complaints. Not a bad holiday inn though, food is usually better than most.Staff always good here, quick check in.
3. Dezember 2013