Rated 3,8 out of 5 by 176
Rated 3,0 out of 5,0 by Vermont traveler Old, run down property.
Property is in severe need of an overhaul. One of main doors to get into the side of the hotel did not have a lock that worked on it. Talk about a lack of security! AC was dripping on your head every time I entered. Smokers stood right outside the door. Halls smelled musty, old and needed a complete overhaul. Front desk help were nice and professional.
19. August 2014
Rated 2,0 out of 5,0 by daps94 Go Somewhere Else
Awful. I stay at the holiday inn about 5 nights a month every other week for work. This is one of the worst hotels i've ever stayed at. To start off, bring your own pillows, the pillows suppied are overwashed(feels like your sleeping on cottonballs) and they are couch sized pillows. I've complained and room service delivered 2 more couch sized over washed pillows.The beds are also quite uncomfortable.The internet is unusable , you cant even load google even with a strong signal. The breakfest is unreasonable, for $10 you get Juice, Toast, Peice of fruit and coffee. Lighting and the cleanliness of the room is not very good as well , during my stay i usually take a few of the lamp shades off,even with three lamps it is still pretty dark in the room.
18. August 2014
Rated 2,0 out of 5,0 by derples Smelled like smoke
They don't allow smoking in the hotel, but the hotel has a strong smokey odor. They tried to update the decor, but it just seems very cheap. Rather than trying to update the appearance with IKEA-like furniture, they should concentrate on getting rid of the smoke odor.
17. August 2014
Rated 5,0 out of 5,0 by e-dub Nice rooms and great service!
The staff is very friendly and helpful, great concierge service. When pulling in you can't tell how nice it really is but the rooms are excellent. We are a family of 4 and we stayed in one of their suites and it was like an apartment. It had a separate bedroom, huge bathroom, living area with a separate dining area. Even had a 6 person dining table. The perfect place to stay to visit Boston for work or leisure.
17. August 2014
Rated 5,0 out of 5,0 by jb5365 great place
this place is great everyone is great the room location very clean
16. August 2014
Rated 4,0 out of 5,0 by hd4pk Great Staff, eager to please
Stayed at this hotel 1st week of August. We were on a motorcycle tour and had been told by central reservations that we could have walk out rooms to park our bikes close by. The hotel didn't have this type of room, but the staff were understanding of our security concerns and allowed is access to the courtyard patio to park the bikes and leave them secure. This was unexpected but certainly appreciated and allowed us to sleep soundly at night.
The location is nice and has updates rooms. A mini fridge in each room would be a nice touch as is customary in many other HI Express properties we have stayed at.
Its nice and close to Boston, Salem and has great highway access to the area.
15. August 2014
Rated 4,0 out of 5,0 by doucon great upgrade
Platinum upgrade to suite was most welcomed as I was able to set up office in the spacious room. Although hotel is not located in a great area it does have a nice Itallian restaurant adjacent to it.
15. August 2014
Rated 5,0 out of 5,0 by TerraWG Great stay!
Great stay! Friendly people, great rate, great food, spacious room, and clean as can be!
14. August 2014