Rated 3,9 out of 5 by 87
Rated 2,0 out of 5,0 by TheRWs Preston Holiday Inn
I love the IHG chain of hotels and have never had a bad experience until this hotel. I honestly think that it is way overpriced. I have stayed in Holiday Inn Express Hotel that were far better than this. The room was tired and needed refurbishing. Even a staff member admitted this. It makes the use of the word modern in its description totally unacceptable. Following our time in this hotel we stayed in the Holiday Inn at Dumfries. It was brilliant, and the two hotels were like chalk and cheese. We have cancelled our plan to stay in the Preston Holiday Inn on our return from Scotland and have rebooked the Holiday Inn at Dumfries. This not up to scratch experience of the Holiday inn at Preston will in no way deter me from using IHG hotels in future and I am sure that this was a one off experience.
21. Juli 2014
Rated 5,0 out of 5,0 by irene41 great service and staff
i really enjoyed my stay as i have already stayed here about 2 yrs ago, i will probably be returning within the next 12 months
10. Juli 2014
Rated 5,0 out of 5,0 by budgie56 Nice room,good nights sleep.
Good bookin at reception,offererd drink or points,polite and friendly.
good sleep, good breakfast,enjoyable stay.
10. Juli 2014
Rated 2,0 out of 5,0 by Mark123456 Preston
Not impressed with customer service, did not feel valued as Gold Elite member status. Hotel was full and felt understaffed. Hotel needs refurbishment as tired and old.
30. Juni 2014
Rated 5,0 out of 5,0 by higo9 Great Location and Comfortable
Had a great night stay, will return again, good location for City Centre and Bus Station, Staff friendly, Good Nights Sleep great weekend with friends.
25. Juni 2014
Rated 4,0 out of 5,0 by Pete232 Great Staff, poor food
Staff were really friendly and helpful. Room was small but clean, comfortable and cool as expected. Parking is a nightmare at the hotel but the bus station is close and subsidised for guests.
English breakfast was so poor that I opted for a bowl of cereal on the second morning. As I had pre-paid for breakfast, this made the one bowl of cereal very very expensive!
23. Juni 2014
Rated 5,0 out of 5,0 by SWhyte Another visit to Holiday Inn Preston
We use this hotel quite a lot as we have family in the area and it is a convenient and good-value base for our visits. I also have used it for some business trips.
Hotel is good but now getting quite dated in relation to other HI venues and other brands. But the underlying qualities are still there and the staff have always been friendly, knowledgeable and helpful.
PARKING remains a problem - car-park too small and awkwardly shaped. overflow accommodation in nearby public park is OK (not used this time).
I found the Wi-Fi to be weak and unreliable - just had the nagging feeling that it was kept that way to encourage sale/ use of the paid faster rate service -- --. It is NOT a Priority Club exclusive benefit!!
17. Juni 2014
Rated 2,0 out of 5,0 by fraternal Poor Example!
Not a good HI experience - would rather have stayed in a HI Express, particularly in light of extremely small rooms and no amenities for Platinum status members!
15. Juni 2014