Rated 4,0 out of 5 by 122
Rated 5,0 out of 5,0 by GrandmaP Wonderful place to stay
I spent one night here with my daughter and two Grandchildren and we all enjoyed a really lovely evening and breakfast.
The staff were extremely helpful to us with all our needs.
We enjoyed the swimming pool before retiring to our clean comfortable rooms.
We had another friendly welcome at breakfast where staff enjoyed showing the children the pancake machine. The food was excellent.
Love to stay here again and well done to all the staff.
6. Dezember 2013
Rated 3,0 out of 5,0 by iowcaulkhead the room and bar food
the room was good but the price of food is a too high ....on the up side there is a really good chippy just over the road !!
4. Dezember 2013
Rated 4,0 out of 5,0 by mrsjf friendly atmosphere
really enjoyed our stay. excellent staff throughout. will definitely use more often.
4. Dezember 2013
Rated 3,0 out of 5,0 by PJ2108 Not the best
Swimming Pool out of action and it was because they had a pool I booked this hotel.
The shower in the room was luke warm
Dessert of Roasted Bannana's and Pancakes was awful cold banana's, not roasted, pancakes out of a Hovis packet not freshly cooked
30. November 2013
Rated 5,0 out of 5,0 by Babs6 Very comfortable stay
We thoroughly enjoyed our stay at Reading South Holiday Inn. We had a very comfortable and quiet room. We will definitely stay here again.
28. November 2013
Rated 5,0 out of 5,0 by Trickee Comfortable Business Stay
Another stay at Reading South on a regular business trip. Usual services and support. Excellent.
27. November 2013
Rated 4,0 out of 5,0 by Toppersailorfam Bathroom small
As a visiting sailor with kit to dry the bathroom was a little small, but good comfy rooms and great to have a pool and jacuzzi to unwind in after a day at Burghfield sailing club
27. November 2013
Rated 5,0 out of 5,0 by MikeKent2 Another Excellent Stay
Just got back from another excellent stay at this hotel. Well done to the team for making this a FANTASTIC HOTEL!
Very fast, efficient, greeted by name, room key card ready and paperwork ready, staff very helpful and knowledgeable. Welcome "snack pack" given as was a children's "fun pack"
Recognition of IHG Rewards Club Membership:
Greeted as platinum member, offered complimentary drink and snack at bar, given upgrade to exec room and late check out. Free Wifi, free news paper
I have read the other reviews about the hotel and its rooms and the comments about it being dated, yes its not the most up to date Holiday but the rooms are comfortable, you get a good nights sleep and they are clean. I think the hotel has character which may be lost if it was upgraded / updated.
Shower was hot, good pressure, nice range of toiletries
The hotel as some of the reviews stated is a little dated compared to other hotels but it has warmth and character, everything I used worked, everything was clean and tidy. When I stay at a hotel I want a place that is comfortable. warm and welcoming and this hotel ticks all 3!
This hotel has a nice size pool that is often not busy, they are very accommodating to children and provide floats etc.. there is a hot tub in the main pool area and within the changing rooms there are saunas. The gym was well equipped for a hotel and had the staff were on hand at all times for help.
Very nice selection of drinks and snacks, excellent range of coffee and hot drinks. The staff are knowledgeable in their roles and recommended wines to me based on my tastes.
I enjoyed sitting in the bar and found it a very relaxing environment.
The price of the drinks and snacks is very good and cheaper than some the local places.
Breakfast - very wide selection of hot and cold items, pancake maker, excellent quality by far the best HI breakfast I've had (in fact it beats CP and IC hotels!) Chief on hand to cook eggs how you like them, staff good with children and allowed me to sit out the way.
Evening Meal: Very enjoyable meal, excellent value - Kids eat free. Streak cooked perfectly, was lucky to get a buy one get on free offer which was really nice.
Room Service: Very prompt, all items ordered arrived, sauces sides etc... all present.
Words can not convey how excellent every singe member of staff at this hotel are. They live and breath customer service and everyone goes that extra mile. I've traveled all over the world and stayed in hundreds of hotels but none come close to the service delivered at this hotel.
Everyone went that extra mile to make my stay enjoyable, I got recognition from previous stays, greeted by name by staff and made to feel welcome.
From Checkin to Check out every interaction with the staff of all levels was a pleasure. IHG need to visit this site and learn from what they do so very well and share this with other hotels.
A nice hotel, very good value with service second to none. The hotel is in a great location with easy access to the M4 and Reading.
If you are staying on business or pleasure you wont go far wrong staying at this hotel.
I can't wait until my next visit.
27. November 2013