Rated 3,8 out of 5 by 37
Rated 4,0 out of 5,0 by Ace7 Great service
The stay was for the most part comfortable. The only issue I had was the toilet which backed up every single day of my stay, which was quite frustrating. Other than that my stay was fine.
19. Juli 2014
Rated 3,0 out of 5,0 Friendly staff, a little tired looking and loud on weekends
Overall, this is an average quality hotel, about what I would expect for a Holiday Inn Express. The friendliness of staff was above average. The pool was boring and too warm. The gym was well equipped overall. The bathroom was poorly lit and dim.
17. Juli 2014
Rated 5,0 out of 5,0 by Preciousgem Love my stary
Excellent Internet Access
15. Juli 2014
Rated 3,0 out of 5,0 by AKA20PEARLZ Great room
I enjoyed my room on the 10th floor. It was peaceful and away from the church of the convention who were in the lower levels. My room was clean and the housekeeping women came and cleaned which my room wasn't dirty.
12. Juli 2014
Rated 4,0 out of 5,0 by Lollie64 Conference visit
The hotel was clean and in a good location. The hotel staff was very helpful and friendly -- especially in the restaurant. I would recommend it, especially for those wanting to stay near the airport or the mall.
9. Juli 2014
Rated 5,0 out of 5,0 by Trailblazer44 Outstanding Service and Excellent Staff
I would highly recommend this hotel. We arrived on Thursday, July 26th, check in time was not until 3:00 p.m., however Cali who worked behind the front desk was outstanding and very helpful. She went above and beyond the call of duty to assist and accommodate me and my roommate. She had the shuttle driver drop us off at the mall for lunch. The shuttle drivers and the assistant manager were outstanding also and they went above and beyond for us. They made us feel welcomed and special. The assistant manager picked us up from the mall and came back to the hotel and went behind the desk to check us in. I thoroughly enjoyed the staff and the professionalism of the staff just made my day. If I am ever in Tampa again, I will definitely stay at this hotel again. Kudos and hats off to the staff a job well done!!!!!
6. Juli 2014
Rated 2,0 out of 5,0 by Hebbie80 Uncomfortably hot room. Okay food.
My room was on the 11th floor. The 11th floor was way too hot. As soon as you walk off the elevator the heat was just unbearable. The AC in my room ran constantly but the temperature never got below 78 degrees. Not sure if it was just that floor or not, but for being a limited access floor it should have been nicer and more comfortable.
The food in the hotel restaurant was okay. I only ate breakfast there. I get about the same type/quality of food at other IHG locations and they are "complimentary". I watched other people that were staying at the hotel walk in confused not knowing if the food was complimentary or not. NO ONE was ever there to greet people as they entered the restaurant and there were NO Signs stating to wait for waitress or serve and seat yourself. Poor service in the restaurant.
3. Juli 2014
Rated 2,0 out of 5,0 Poorly trained servers for conventions
The rooms were great, Concierge staff was friendly, but the servers for the hotel's conferences need to have more training on how NOT to reach over the guests to pick up plates and to ask if we are finished before taking. Very rude responses when asked for an item. Not at all pleasant meal experiences.
2. Juli 2014