Rated 4,0 out of 5,0 by TonyB11 Jackie in the restaurant is a star
The hotel was OK, as you would expect for a smaller hotel. Jackie who served us in the restaurant was an absolute star, great service and a fantastic sense of humour.
The staff who served us at breakfast on the Sunday morning need some customer service training. I think they forgot who the customers were, a smile costs nothing !!!!!!!
Reception staff were great as well.
19. Mai 2013
Rated 4,0 out of 5,0 by Rich6060 Friendly staff, welcoming and good food.
I was on business. I was greeted and was recognised for my Platinum membership straightaway. Room was pleasent.
Restaurant food was very good and service also.
I would recommend for a business hotel in the area.
4. Mai 2013
Rated 4,0 out of 5,0 by Cossy3 Rooms excellent
Staff and rooms excellent. Breakfast needs improving.
15. April 2013
Rated 4,0 out of 5,0 by SABR Wolverhampton Racecourse Holiday Inn
A surprisingly good find. Booked for 2 nights when on business, and was impressed how quiet the area was, convenient for most of Wolverhampton. Reception staff very friendly and welcoming.
Ate in the restaurant and again was impressed with the food quality at very reasonable prices.
Would recommend for anyone visiting the racecourse or visiting Wolverhampton but not wanting to stay in the centre.
25. März 2013
Rated 4,0 out of 5,0 by BigFranT Dunstall Holiday Inn
I use the Holiday Inn, at Dunstall race course,Wolverhampton because of its proximity to work, and have done for many years. It is because of the amount of visits I've made there, that makes it feel 'homely'. I know the majority of the core staff well, and it is particularly pleasing to receive a warm welcome when I'm away from home.
The rooms themselves are comfortable enough, but it seems that the entertainment system is problematic, and has been for months (dare I say years). In addition, the lift has a mind of its own, and if anybody wants to know the secret of its operation, let me know, as I've been studying it for years.
Finally the food. I would describe it as extremely changeable. From the sublime ( a wonderful pan fried livers and lightly poached egg starter) to the bland (anything with the powdery reconstituted chips). Overall, I would say the quality of the food is good, but sometimes spoiled by the odd bad experience.
Would I recommend the hotel to anyone else? Most definitely yes.
It is the quirky features and lovely staff that makes my stays there enjoyable. If you want a clinical faceless stay, then this is probably not the hotel for you, for anybody else, give it a go, and enjoy.
21. März 2013
Rated 1,0 out of 5,0 by Geary59 Billed twice for one night stay.
Booked a one night stay , competing in Tough Guy race the following morning. Asked at reception if we could shower and change in room after race and was informed we maybe charged for a late checkout if after 3pm. Although we were just after this time when we did return , we were unable to get into our room due to key problems and could not use the shower as there was no hot water. On leaving after about 10 minutes I informed the reception desk that we could not use the shower due to the lack of any hot water, this defeated the whole object of returning back to the hotel. Just over a week later I was then billed for another nights stay, and when contacting the hotel I was then informed I would be charged for a late checkout even though the only point of travelling back to the hotel was to use the facilities which I would have been happy to pay for if they had been available. Overall a disappointing experience and would not recommend to future Tough Guy participants.
5. Februar 2013
Rated 4,0 out of 5,0 by Dambuster1 Business visit
Restuarant and reception staff are extremely friendly and courteous.
18. Dezember 2012
Rated 2,0 out of 5,0 by mbuur Room with additionals become expensive!
At the booking the room looks affordable, but many of the additional cost makes the stay expensive.
Internet access is expensive and you have to pay for each device, so being two in a room each with a couple of devices becomes very expensive.
27 GBP for the breakfast for two is expensive, especially when the quality is in the low end.
Being a Platinum member of the Priority Club do not help at this hotel. I will never return.
13. Dezember 2012