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Rated 3.8 out of 5 by 334 reviewers.
Rated 4.0 out of 5.0 by Excellent Helpful friendly staff, clean comfortable room, easy access to the motorway. 18 October 2014
Rated 5.0 out of 5.0 by Great breakfast A really good stay of three nights with super breakfasts to get the day off to a really great start. 17 October 2014
Rated 4.0 out of 5.0 by Good Overall Stopping away overnight in Birmingham area on Business, decent night's sleep. Food as in most hotels was unexciting and a little bland, disappointing that Bar had no real ale (why is it that there is always plenty of Lager choice but no decent real ale!), overall would stop again. 16 October 2014
Rated 4.0 out of 5.0 by Great for 1 Night Perfect location for a 1 night stopover but certainly not a destination hotel! BUT the staff were fantastic from Reception at check-in right through to Dinner/Breakfast service. There is nothing like a nice friendly smile and 'non-corporate' chat to make you feel at home as soon as you arrive! 16 October 2014
Rated 5.0 out of 5.0 by Two Nights in Birmingham Originally planned to be on my own circumstances changed and my wife came along as well. Had to change the booking but that was dealt with efficiently over the phone. The hotel is probably in need of an update but nonetheless everything was smart and tidy. It has nice grounds and is a quiet area despite the M6 motorway being close by. Plenty of car parking. There was a warm welcome at reception on arrival and again at departure. I'm adverse to breakfasts kept under heat lamps but with the exception of the eggs I have to say the breakfast was good and I especially liked the bacon and sausages. On both evenings we dined in the hotel and enjoyed the meals. The staff were attentative but not intrusive. I was a little concerned that on the Saturday night there was a wedding party in the hotel. Apart from the bar being a bit noisy there was no adverse affect at all. We both slept well although quite a bit of light came in under the door. As with many hotels there were guests with children running up and down the corridors and those that slam doors. Not a lot the hotel can do about these factors although a look at the door closers may be helpful. All in all a good weekend away and I would recommend this hotel 16 October 2014
Rated 5.0 out of 5.0 by Nice time in Birmingham On our recent trip to Birmingham NEC we stayed at this hotel, the staff were most helpful especially the waitresses. The hotel is quiet, clean, and easy access to the motorway. Recommend this one . 16 October 2014
Rated 4.0 out of 5.0 by some very friendly staff some less so very polite and cheerful staff in restaurant at the bar on the morning of the 10th i ordered a coffee and caramel shortbread serving was a trainee and regular member of staff the trainee had very little idea about what to do and the member of staff was not terribly helpful the coffee took ages, the change was never given (4p) and the shortbread wasnt delivered as promised. i had to ask the trainee who had clearly forgotten. 14 October 2014
Rated 3.0 out of 5.0 by Do not have the buffet Evening buffet was dried up and awful, yet described as 'really tasty' by the waitress. Very poor value for dried up below average food. Internet access overpriced 13 October 2014
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